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We Collect & Analyse Reviews

Mitre Linen
Experiences & Reviews

Mitre Linen is a UK-based retailer and textile supplier specialising in bedding, pillows, towels and related linen products. They sell to both consumer and trade customers via online channels and supply a range of home and hospitality textiles.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 100%
Latest Review 18d
Overall Rating
5.0

Our Analysis

🎯

Service quality

Customers frequently praise speedy delivery, helpful and knowledgeable staff, and efficient ordering processes across multiple purchases.

Share
36%
Strong
💰

Value for money

Price is described as reasonable in a small number of reviews; shoppers cite fair value but explicit price discussion is limited.

Share
4%
Mixed

User experience

Reviewers repeatedly describe the website and ordering process as easy and user-friendly, with straightforward navigation and quick checkout.

Share
11%
Strong
🔧

Product quality

Bedding and pillows are commonly described as good quality, comfortable and durable; a few reviewers mention specific fit or firmness preferences.

Share
28%
Strong
📞

Communication

Staff and support are regularly noted as helpful and responsive, with named staff and prompt email assistance cited in several reviews.

Share
13%
Strong

Overall experience

Most reviewers report a positive overall experience and repeat purchases, though only a small subset explicitly summarise their entire experience.

Share
9%
Mixed

Our Independent Methodology

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Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

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Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

I
Isabelle Jones
trustpilot.com Sep 30, 2025

Brilliant as always

As usual, perfect service: friendly, helpful staff, spe...

L
Lorna
trustpilot.com Sep 30, 2025

Very happy customer

Really easy to use website, quick delivery. I am...

Z
ZoeJ
trustpilot.com Sep 30, 2025

Easy to do business with and wonderful…

Easy to do business with and wond...

P
Peter
trustpilot.com Sep 30, 2025

Easy to order and arrived very quickly

Easy to order and arrived very quickly, pillows were goo...

L
Les Shorto
trustpilot.com Sep 30, 2025

Great pillows

Great pillows, hold th...

V
Vicky
trustpilot.com Sep 30, 2025

Mitre are a brilliant company to order…

Mitre are a brilliant company to order from...

M
Mrs King
trustpilot.com Sep 30, 2025

Quality bedding

Excellent quality and reasonably priced bedding. Easy to...

L
Linda Buck
trustpilot.com Sep 30, 2025

Very happy with Mitre

Very happy with Mitre. Easy to navigate webs...

G
G Paget
trustpilot.com Sep 30, 2025

Always a great product and good…

Always a great produ...

K
Kathryn H
trustpilot.com Sep 30, 2025

Quality items quickly received

Quality items q...

E
E Rampling
trustpilot.com Sep 30, 2025

Excellent quality and a good night's sleep

We had a week's stay in a holiday home. We found the pillows were so comfortable that we asked the owners for more details. After some confirmation em...

N
NICHOLA BEECH
trustpilot.com Sep 30, 2025

great service

Ordered the pillows one day, and they were delivere...

S
Stuart Dick
trustpilot.com Sep 30, 2025

First Class .

...

A
Anthony Llewellyn
trustpilot.com Sep 30, 2025

speedy service from mitre

speedy service from mitre. It’s always be...

L
Lesley Rhodes
trustpilot.com Sep 30, 2025

Bounceback pillows

Great product & re...

L
Lyn Comley
trustpilot.com Sep 30, 2025

Lyn Comley review

I dealt with at least 2 members off staff one was a gentleman called Lyn and the other a lady both were extremely helpful noth...

S
Spoiltsuzie
trustpilot.com Sep 30, 2025

Excellent service

Excellent service, quality and price. I...

R
Roslynn
trustpilot.com Sep 30, 2025

Lyn is always super helpful

...

S
Smith
trustpilot.com Sep 30, 2025

Fast delivery and great pillows

Fast delivery a...

E
Emma
trustpilot.com Sep 30, 2025

Got parcle next day brilliant service

Got parcle next da...

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Conclusion

Reviews show consistent strengths in fast delivery, easy online ordering and responsive customer support, with many repeat customers. Product feedback is largely positive for pillows and bedding, with occasional notes about individual firmness preferences. Pricing is described as reasonable in a few reviews but is not frequently discussed. If fast delivery, clear website ordering and helpful staff matter most, the reviews indicate Mitre Linen performs well in those areas; shoppers with specific firmness or fit needs should check product details before purchase.