Mitre Linen
Experiences & Reviews
Mitre Linen is a UK-based retailer and textile supplier specialising in bedding, pillows, towels and related linen products. They sell to both consumer and trade customers via online channels and supply a range of home and hospitality textiles.
Overview & Key Metrics
Our Analysis
Service quality
Customers frequently praise speedy delivery, helpful and knowledgeable staff, and efficient ordering processes across multiple purchases.
Value for money
Price is described as reasonable in a small number of reviews; shoppers cite fair value but explicit price discussion is limited.
User experience
Reviewers repeatedly describe the website and ordering process as easy and user-friendly, with straightforward navigation and quick checkout.
Product quality
Bedding and pillows are commonly described as good quality, comfortable and durable; a few reviewers mention specific fit or firmness preferences.
Communication
Staff and support are regularly noted as helpful and responsive, with named staff and prompt email assistance cited in several reviews.
Overall experience
Most reviewers report a positive overall experience and repeat purchases, though only a small subset explicitly summarise their entire experience.
Our Independent Methodology
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Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
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Featured Customer Experiences
Representative examples from 21 verified reviews (May 2022 – September 2025).
Exceptional Bedding Shopping Experience at Mitre Linen
"I recently had the pleasure of purchasing bedding linen and accessories from Mitre Linen for my home. I was beyond impressed with their wide range of products that catered to all my needs. The quality of their products is truly exceptional, making it difficult for me to choose which one to buy. The customer service provided by Mitre Linen was top-notch as well. Their representatives were knowledgeable, courteous, and extremely helpful in helping me find what I needed. They even helped me pick out a complementary design that would match perfectly with my existing décor. What impressed me most about Mitre Linen was the speed and efficiency of their delivery process. My order arrived within days without any issues or complications - something that not many businesses can achieve. Overall, my experience shopping at Mitre Linen has been exceptional from start to finish. The combination of high-quality products, excellent customer service, and efficient delivery makes this company stand out from its competitors."
Easy to order and arrived very quickly
"Easy to order and arrived very quickly, pillows were goo..."
Quality bedding
"Excellent quality and reasonably priced bedding. Easy to..."
Lyn Comley review
"I dealt with at least 2 members off staff one was a gentleman called Lyn and the other a lady both were extremely helpful noth..."
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
Brilliant as always
As usual, perfect service: friendly, helpful staff, spe...
Very happy customer
Really easy to use website, quick delivery. I am...
Easy to do business with and wonderful…
Easy to do business with and wond...
Easy to order and arrived very quickly
Easy to order and arrived very quickly, pillows were goo...
Great pillows
Great pillows, hold th...
Mitre are a brilliant company to order…
Mitre are a brilliant company to order from...
Quality bedding
Excellent quality and reasonably priced bedding. Easy to...
Very happy with Mitre
Very happy with Mitre. Easy to navigate webs...
Always a great product and good…
Always a great produ...
Quality items quickly received
Quality items q...
Excellent quality and a good night's sleep
We had a week's stay in a holiday home. We found the pillows were so comfortable that we asked the owners for more details. After some confirmation em...
great service
Ordered the pillows one day, and they were delivere...
First Class .
...
speedy service from mitre
speedy service from mitre. It’s always be...
Bounceback pillows
Great product & re...
Lyn Comley review
I dealt with at least 2 members off staff one was a gentleman called Lyn and the other a lady both were extremely helpful noth...
Excellent service
Excellent service, quality and price. I...
Lyn is always super helpful
...
Fast delivery and great pillows
Fast delivery a...
Got parcle next day brilliant service
Got parcle next da...
Conclusion
Reviews show consistent strengths in fast delivery, easy online ordering and responsive customer support, with many repeat customers. Product feedback is largely positive for pillows and bedding, with occasional notes about individual firmness preferences. Pricing is described as reasonable in a few reviews but is not frequently discussed. If fast delivery, clear website ordering and helpful staff matter most, the reviews indicate Mitre Linen performs well in those areas; shoppers with specific firmness or fit needs should check product details before purchase.