Reviews show consistent positive feedback on Manuka Doctor’s product quality and regular praise for quick delivery and helpful customer service. However, some customers report issues with loyalty points, address changes and product-size reductions that affected value perception. If you rely on loyalty rewards or large recurring orders, check the loyalty terms and current product sizes before purchasing. For customers concerned about delivery flexibility, verify shipping and address-change policies at checkout.
Examples from available reviews (Nov 2021 – Feb 2026).
My acne cleared and skin became radiant after using the oil.
“All of my pimples and black acnes have disappeared”
Order sent to old address; company refused to amend delivery, causing extra cost.
“Very disappointed. My order went to my old address and Manuka refused to change it.”
Product size reduced from 500g to 300g, decreasing perceived value.
“The squeeze honey has been reduced in size by 40% from 500g to 300g.”
High-quality honey, good value, quick reliable delivery recommended.
“Very good quality honey and great value for money.”
Many reviewers report fast delivery and helpful customer service; a few report inflexibility around address changes and delivery issues.
Several reviewers find good value and appreciate offers; others cite size reductions or lost loyalty points that reduce perceived value.
Very few comments: one reviewer praises the website and smooth ordering, so data are limited for firm conclusions.
Most reviewers describe consistent quality, taste and perceived health benefits from the Manuka honey and related skincare products.
Some customers praise quick, clear responses; a small number report unresolved enquiries and missing loyalty points.
Overall impressions are largely positive, with frequent praise for products and delivery, and a minority describing service problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Because of the acne and pimples that never seem to go away, my face has always given me a headache.
Everything from different face treatments to cleansers and even natural treatments has failed to work for me.
A friend just informed me of the existence of the Manuka Doctors internet business.
I inquired with Ann, their customer service representative, about which products I should use, and she recommended 24k Gold Face Oil, which I promptly ordered.
It has been two weeks since I began using 24kGold Face Oil, and the effects have been incredible; I just wish I had discovered this sooner.
All of my pimples and black acnes have disappeared, and my skin is now radiant; my coworkers have even taken notice.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Manuka Doctor is a New Zealand brand specialising in Manuka honey and related skincare products. The company offers a range of graded Manuka honey (labelled by potency) and sells direct-to-consumer through its website and international retail channels. Consumers researching the brand typically look for information on product potency, lab testing, delivery and customer support.