Reviewers often say Manuka Doctor delivers consistently high-quality Manuka honey, shipped quickly and well packed. Many mention simple online ordering, helpful phone support, and coming back to buy again. A small number describe clear service problems, including a refused address change and missing loyalty points. One customer said a smaller product size reduced the value for money.
Examples from available reviews (Nov 2021 – Mar 2026).
Reviewer calls the product excellent overall.
“Excellent product all round”
Helpful telephone staff and fast delivery; honey is excellent.
“Helpful telephone staff. Fast delivery of honey and other products”
Order sent to old address; company refused to amend delivery, causing extra cost.
“Very disappointed. My order went to my old address and Manuka refused to change it.”
Customer reports disappeared loyalty points and requests company investigation.
“my loyalty points has disappeared.”
Most reviews mention quick delivery, sturdy packaging, and helpful phone staff. Several customers describe fast fulfilment and clear, straightforward support. One isolated case says the company refused a delivery address change, leaving the buyer with extra costs.
Many reviewers describe the products as reasonably priced and good value, often pointing to offers and repeat purchases. Some call the honey expensive but still worth it. One reviewer complained that a smaller jar size reduced the perceived value.
Customers describe a website that’s easy to navigate and an ordering process that feels simple. Shoppers also mention frequent promotions and buying honey as gifts or for regular personal use.
Reviews repeatedly describe Manuka Doctor honey as top quality, good-tasting, and helpful for colds and general wellness. A few comments mention better skin after using related products, described as a personal result rather than a common pattern.
Most feedback highlights fast, clear replies from customer service and helpful staff. One report says loyalty points disappeared and asks the company to investigate.
Overall sentiment stays positive, with many five-star ratings, repeat orders, and recommendations. The reviews show a clear split between lots of high ratings and a small number of low-score service complaints, suggesting noticeable polarization.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Because of the acne and pimples that never seem to go away, my face has always given me a headache.
Everything from different face treatments to cleansers and even natural treatments has failed to work for me.
A friend just informed me of the existence of the Manuka Doctors internet business.
I inquired with Ann, their customer service representative, about which products I should use, and she recommended 24k Gold Face Oil, which I promptly ordered.
It has been two weeks since I began using 24kGold Face Oil, and the effects have been incredible; I just wish I had discovered this sooner.
All of my pimples and black acnes have disappeared, and my skin is now radiant; my coworkers have even taken notice.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Manuka Doctor sells Manuka honey along with honey-based skincare and wellness products. The range covers edible honey jars and topical products with listed active ingredients and usage instructions. Customers can buy through the online store and selected retail partners. The website includes product pages, ordering and shipping options, and customer support details. Customer service handles questions by phone and email.