Reviews show consistent positive feedback on Manuka Doctor’s product quality and regular praise for quick delivery and helpful customer service. However, some customers report issues with loyalty points, address changes and product-size reductions that affected value perception. If you rely on loyalty rewards or large recurring orders, check the loyalty terms and current product sizes before purchasing. For customers concerned about delivery flexibility, verify shipping and address-change policies at checkout.
Examples from available reviews (Nov 2021 – Feb 2026).
My acne cleared and skin became radiant after using the oil.
“All of my pimples and black acnes have disappeared”
Order sent to old address; company refused to amend delivery, causing extra cost.
“Very disappointed. My order went to my old address and Manuka refused to change it.”
Product size reduced from 500g to 300g, decreasing perceived value.
“The squeeze honey has been reduced in size by 40% from 500g to 300g.”
High-quality honey, good value, quick reliable delivery recommended.
“Very good quality honey and great value for money.”
Many reviewers report fast delivery and helpful customer service; a few report inflexibility around address changes and delivery issues.
Several reviewers find good value and appreciate offers; others cite size reductions or lost loyalty points that reduce perceived value.
Very few comments: one reviewer praises the website and smooth ordering, so data are limited for firm conclusions.
Most reviewers describe consistent quality, taste and perceived health benefits from the Manuka honey and related skincare products.
Some customers praise quick, clear responses; a small number report unresolved enquiries and missing loyalty points.
Overall impressions are largely positive, with frequent praise for products and delivery, and a minority describing service problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Honey is very good and ordering is easy with discounts.
“Very good honey. Easy to order with great discounts”
Offers high-quality products at reasonable prices, helpful for pensioners.
“Manuka Doctor offer great quality products at very reasonable price.”
Reviewer calls the product excellent overall.
“Excellent product all round”
At 85, reviewer still active and drinks Manuka honey regularly.
“I drink Manuka Honey regularly several times a day.”
Reviewer considers the honey very good and the best available.
“Very good honey. The best you can get.”
Delivery was quick and ordering was easy.
“Quick delivery. Easy to order.”
High-grade Manuka honey at a good price; reviewer very happy.
“The quality is excellent and it feels like a truly premium product.”
Reviewer describes both service and product as superb.
“Superb service & product”
Reviewer praises both the product and customer service.
“Excellent product and customer service”
Top-range honey, easy website navigation, and very fast delivery.
“The website is easy to navigate, delivery very fast.”
Reviewer recommends product and bought it as both personal and gift.
“The gift was greatly recieved.”
Reviewer calls the honey brilliant and helpful for colds and flu.
“Brilliant honey and good of you got cold and flu”
Reviewer finds the honey brilliant and money well spent.
“Brilliant honey, excellent money well spent.”
Helpful telephone staff and fast delivery; honey is excellent.
“Helpful telephone staff. Fast delivery of honey and other products”
Great product, competitive prices, and very good service overall.
“Great product and great prices.”
Product expensive yet offers best value and quick delivery.
“the best value I could find.”
Reviewer rates Manuka honey as the best on the market and recommends it.
“The best Manuka Honey on the Market 10/10”
Reviewer says products are genuine and praises the customer service.
“genuine products and customer sevice”
Prompt, well-packaged delivery with an excellent price.
“Good prompt delivery very well packaged.excellent price.”
Honey consistently lovely and delivery is quick.
“Lovely honey as always and quick delivery thank you”
Top-quality honey arrived quickly and reviewer recommends the company.
“Excellent product, top quality honey.”
Manuka honey tasted good and service was fast and excellent.
“The Manuka honey is beneficial and tasteful!”
Customer reports disappeared loyalty points and requests company investigation.
“my loyalty points has disappeared.”
Reviewer used Manuka honey for years and reduced antibiotic use.
“didn’t use anymore antibiotics during this time.”
Customer service was very helpful.
“Customer Service very helpful”
Honey is good quality, delicious, and considered excellent value.
“Good quality, delicious and excellent value.”
Product size reduced from 500g to 300g, decreasing perceived value.
“The squeeze honey has been reduced in size by 40% from 500g to 300g.”
High-quality honey, good value, quick reliable delivery recommended.
“Very good quality honey and great value for money.”
Quick service, with a great website and products.
“Service quick. Great website Great products.”
Reviewer appreciates the honey and promotional offers.
“Lovely honey and great offers thank you”
Reviewer comments that the honey has a nice taste.
“Nice taste ,.,.........”
Reviewer praises both the service and the product as fantastic.
“Fantastic service fantastic product”
Customer service responded quickly and clearly to the enquiry.
“Excellent customer service, with a very quick and clear response to my enquiry”
Reviewer repeatedly orders Manuka honey and is now buying skin products.
“Keep repeat order for Manuka Honey and now skin products as well.”
Order sent to old address; company refused to amend delivery, causing extra cost.
“Very disappointed. My order went to my old address and Manuka refused to change it.”
Reviewer exclusively buys from this company, calling it the best.
“I do not buy anywhere else. The best.”
Reviewer praises the products and super fast delivery service.
“lovely products. super fast delivery service”
Reviewer is happy, praising both the honey and service.
“Always happy, good honey good service.”
Products consistently high quality and delivered quickly.
“Always quality products, delivered quickly.”
Great product with excellent and timely delivery.
“Great product, excellent delivery timescale!”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Manuka Doctor is a New Zealand brand specialising in Manuka honey and related skincare products. The company offers a range of graded Manuka honey (labelled by potency) and sells direct-to-consumer through its website and international retail channels. Consumers researching the brand typically look for information on product potency, lab testing, delivery and customer support.