Reviews Analysed
21
We Collect & Analyse Reviews
Maison De Fashion
Experiences & Reviews
Maison De Fashion is an online clothing retailer operating in the fashion e-commerce market. Consumers looking for reviews typically check delivery performance, product authenticity and quality, return and refund processes, and customer support responsiveness. Review research for this company should therefore focus on shipping times, item condition on arrival, pricing and the clarity of contact and returns policies.
Overview & Key Metrics
Positive Sentiment
81%
Latest Review
29d
Overall Rating
4.2
Our Analysis
🎯
Service quality
Many reviewers praise fast processing and prompt delivery, but several report long delays and inconsistent fulfilment or handling of orders.
Share
Mixed
30%
💰
Value for money
Multiple reviewers cite competitive prices, sale discounts and good value; a small number felt the item received did not match its price.
Share
Strong
9%
⚡
User experience
One reviewer specifically mentioned an easy-to-follow website and clear ordering flow; the sample size for UX comments is very small.
Share
Mixed
2%
🔧
Product quality
Most buyers reported genuine, well-packaged and quality items on arrival; a minority received poor-quality goods or items they described as unacceptable.
Share
Strong
17%
📞
Communication
Several customers report unanswered emails, missing order confirmations and lengthy or missing refunds; a few note prompt contact as well.
Share
Weak
9%
⭐
Overall experience
Overall impressions are mostly positive with frequent praise for delivery speed and product condition, though a notable minority describe severe delays and returns issues.
Share
Strong
33%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – September 2025).
TEN TOM FORD cotton white T-shirt
"
I just wanted to let you know that I'm very unsatisfied with the service provided by Maison De Fashion online company. I placed an order of ten Tom FORD white cotton T-shirts on the 8th of July, and it is now the 13th of September, and I still haven't received my order. I've been tracking the shipment, and it stated that it would be a week after it left your warehouse, which was on the 12th of September for this to arrive in California since I chose the cheapest shipping option.
I have tried calling and emailing but I have not received any response from anyone.
What a DISSAPOINMENT!!
"
Wilson J.
Collected.reviews
Nov 24, 2021
Featured for: Delayed delivery and no replies
Do not touch this company
"Do not touch this company! After nearly a month waiting I ended up with literally a rag whic..."
Bob Bennett
Trustpilot
Sep 30, 2025
Featured for: Poor item quality, small refund offered
Genuine item
"Genuine item, fast shipping...."
Olga Podlewska
Trustpilot
Sep 30, 2025
Featured for: Genuine item and fast shipping
High end clothing at low end prices
"Never have an issue finding my fashion items on Maisondefashion. Always a good price for Moncler and Stone Island..."
Simon G
Trustpilot
Sep 30, 2025
Featured for: Low prices and next-day delivery
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
I
Ifrah Yaqoob
trustpilot.com
Sep 30, 2025
My item never arrived
My item never arrived! Never recieved any confirmation othe...
M
Michael
trustpilot.com
Sep 30, 2025
Excellent care taken in packaging
Excellent care taken in packaging . It was...
S
Simon G
trustpilot.com
Sep 30, 2025
High end clothing at low end prices
Never have an issue finding my fashion items on Maisondefashion. Always a good price for Moncler and Stone Island...
C
Christopher Farmer
trustpilot.com
Sep 30, 2025
Experience with maisondefashionto follow website prompt delivery…
Easy to follow website pr...
B
Bob Bennett
trustpilot.com
Sep 30, 2025
Do not touch this company
Do not touch this company! After nearly a month waiting I ended up with literally a rag whic...
O
Olga Podlewska
trustpilot.com
Sep 30, 2025
Genuine item
Genuine item, fast shipping....
P
Paul Ormisher
trustpilot.com
Sep 30, 2025
Great service and the tee shirt is nice
Great service and t...
M
MP
trustpilot.com
Sep 30, 2025
Great price
Great price. Order was pro...
M
Mark Cassidy
trustpilot.com
Sep 30, 2025
Great service!
...
t
tony
trustpilot.com
Sep 30, 2025
Great price and quick delivery for…
Great price and quick de...
F
Fiona Halstead
trustpilot.com
Sep 30, 2025
Received my order eventually taking…
Received my order eventually taking nearly a month. Very poor quality. Emailed 3 times for address to retur...
J
James Bebbington
trustpilot.com
Sep 30, 2025
Excellent product quick delivery
Excellent produc...
c
customer
trustpilot.com
Sep 30, 2025
Stone Island R-NY Jacket.
Stone Island R-NY Jacket. Ordered at a good sale discount luckily in my size Large. Arrived within 2 days and nicely package...
K
Kemal Husseyin
trustpilot.com
Sep 30, 2025
Perfection.
...
P
PAOLA SEMINARIO
trustpilot.com
Sep 30, 2025
Everything was excellevery good service
Everything was excellent, very good service and...
J
Joanna Zlotucha
trustpilot.com
Sep 30, 2025
Quick contact and delivery
...
C
Callum Campbell
trustpilot.com
Sep 30, 2025
Quality
Good quality clothing...
A
Alan Thompson
trustpilot.com
Sep 30, 2025
Great price
Great price - sup...
V
Victoria Brooke
trustpilot.com
Sep 30, 2025
Fantastic customer service
Fantastic customer service, delivered promptly and...
c
customer
trustpilot.com
Sep 30, 2025
Returns are difficult and it takes far…
Returns are difficult and it takes far too long for a refund. Awful shop. Takes nearly 1 month for a refund! Awful experience See below. Emailed yr co...
Conclusion
Reviews show many customers receive genuine, well-packaged items quickly and report good prices. However, several reviews describe long delivery delays, difficult returns and slow or missing responses to emails. If you prioritise fast shipping and value, the majority of reviewers had positive experiences; if prompt communication and reliable returns are essential, there are consistent reports of problems. Before ordering, check the seller's stated delivery times, returns policy and contact channels, and keep records of payment and correspondence.