Reviews show many customers receive genuine, well-packaged items quickly and report good prices. However, several reviews describe long delivery delays, difficult returns and slow or missing responses to emails. If you prioritise fast shipping and value, the majority of reviewers had positive experiences; if prompt communication and reliable returns are essential, there are consistent reports of problems. Before ordering, check the seller's stated delivery times, returns policy and contact channels, and keep records of payment and correspondence.
Examples from available reviews (Nov 2021 – Feb 2026).
Order delayed and company did not respond to enquiries.
“I have tried calling and emailing but I have not received any response from anyone.”
After a month the item was poor quality and refund offer unacceptable.
“literally a rag which was supposed to be a Tommy Hilfiger shirt”
Received a genuine item with fast shipping and recommendation.
“Genuine item, fast shipping.”
Good prices on designer items with usually next day delivery.
“Always a good price for Moncler and Stone Island”
Many reviewers praise fast processing and prompt delivery, but several report long delays and inconsistent fulfilment or handling of orders.
Multiple reviewers cite competitive prices, sale discounts and good value; a small number felt the item received did not match its price.
One reviewer specifically mentioned an easy-to-follow website and clear ordering flow; the sample size for UX comments is very small.
Most buyers reported genuine, well-packaged and quality items on arrival; a minority received poor-quality goods or items they described as unacceptable.
Several customers report unanswered emails, missing order confirmations and lengthy or missing refunds; a few note prompt contact as well.
Overall impressions are mostly positive with frequent praise for delivery speed and product condition, though a notable minority describe severe delays and returns issues.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
I just wanted to let you know that I'm very unsatisfied with the service provided by Maison De Fashion online company. I placed an order of ten Tom FORD white cotton T-shirts on the 8th of July, and it is now the 13th of September, and I still haven't received my order. I've been tracking the shipment, and it stated that it would be a week after it left your warehouse, which was on the 12th of September for this to arrive in California since I chose the cheapest shipping option.
I have tried calling and emailing but I have not received any response from anyone.
What a DISSAPOINMENT!!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Maison De Fashion is an online clothing retailer operating in the fashion e-commerce market. Consumers looking for reviews typically check delivery performance, product authenticity and quality, return and refund processes, and customer support responsiveness. Review research for this company should therefore focus on shipping times, item condition on arrival, pricing and the clarity of contact and returns policies.