Reviews indicate Low Cost Glasses is frequently chosen for low prices, simple online ordering and a wide frame selection. Many customers report accurate prescriptions, quick delivery and repeat purchases for budget eyewear. However, multiple reviews describe issues with frame durability, prescription errors and slow or unresponsive customer service when seeking replacements or refunds. Prospective buyers may wish to check the returns and warranty terms, retain order documentation and try a single pair first to assess fit and optical accuracy.
Examples from available reviews (Oct 2022 – Feb 2026).
Ordering was easy and the glasses arrived quickly and fit well.
“I am very impressed with their service.”
Glasses broke within six months and replacement process was not completed.
“VERY POOR SERVICE.”
Sent prescription but received wrong glasses and then no response.
“still no reply”
Very low price for complex prescription; comfortable and prompt delivery.
“Can't believe I got a pair of glasses, in my crazy prescription, all set for £18 including P&P!!”
Ordering and delivery are often described as efficient, but several reviewers report unresolved warranty or replacement attempts and poor aftercare.
Many reviewers highlight low prices and good value, frequently noting satisfactory lenses and affordable alternatives to high‑street options.
The website, ordering process and delivery tracking are commonly described as straightforward and fast by multiple reviewers.
Numerous customers report accurate prescriptions and comfortable lenses, while a noticeable minority report broken frames or defective lenses.
Some reviews describe clear proactive updates and refunds, but others report ignored emails, inconsistent shipping messages and poor follow‑up.
Overall opinions vary: many repeat buyers praise price and reliability, while a group of customers report serious service or product faults.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Lightweight, comfortable glasses with accurate, clear lenses and good fit.
“Lightweight, comfortable, and they don’t slip.”
Low-priced glasses with genuinely solid quality and good appearance.
“The quality is genuinely solid and they look great on.”
Easy frame selection and prescription entry; well packed and comfortable fit.
“Really simple to choose frames and enter my prescription.”
Consistently accurate sizing and durable lenses; excellent value.
“Excellent quality for the money .”
Straightforward website checkout; prescription accurate and comfortable fit.
“Website was straightforward and checkout was quick.”
Blue light lenses reduced evening eye strain and look normal.
“Less eye strain in the evenings and they still look like normal glasses.”
Premium-looking frames and clear lenses with no night glare.
“Frames look premium for the price. Lenses are clear and there’s no glare at night.”
Same lens options as stores but much cheaper; well packaged.
“Better than high street prices .”
Support guided PD measurement clearly and verified details before dispatch.
“Customer service was brilliant.”
Order cancelled but company sent incorrect glasses and denied refund.
“they produced the glasses, knowing the prescription was wrong, and sent them anyway.”
Good glasses; slight delivery delay but helpful, responsive support.
“customer support responded quickly and kept me updated.”
Good backup pair, easy ordering and timely updates; frames nicer than photos.
“Perfect for a spare pair.”
Low cost, fast delivery with perfect fit and clear lenses.
“Great value and quick delivery.”
Poor communication, promised refund and return label not provided.
“I was informed that I would receive a refund, but even after waiting 13 days, no refund was issued.”
Received glasses with a prescription nowhere near what was ordered.
“nowhere near my prescription, not even close.”
Incorrect lenses and poor-quality glasses caused sickness and filthy case.
“Bad glasses, poor quality, weak, and incorrect lenses”
Cheap price and great glasses with about ten day delivery.
“Great glasses and price very cheap.”
Previously good service, latest order inaccurate and aftersales response poor.
“poor response so they need to improve on their customer service”
Initial prescription error replaced quickly with a very good new pair.
“Problem with first pair, prescription inaccurate for one eye.”
Under-prescribed lenses, plastic material and poor lens edge finishing.
“It is not made clear they are not glass but plastic.”
Received multiple conflicting shipment messages and confusing delivery timing.
“THE GLASSES WERE DELIVERED ON 1st September!”
Repeatedly ordered many excellent glasses that offer exceptional value.
“They are all brilliant and exceptional value.”
Glasses broke within six months and replacement process was not completed.
“VERY POOR SERVICE.”
Sent prescription but received wrong glasses and then no response.
“still no reply”
Excellent prices and pleased with the glasses received.
“Excellent prices and a great pair of speckles thank you”
Offers frame choices not always available on the high street.
“sometimes can't find what need on high street.”
Frame issue ignored; promised replacement never arrived and emails ignored.
“shocking customer service”
Company proactively advised on lens grade and refunded the difference.
“refunded me the difference.”
Repeatedly used service; products good and typically delivered in around two weeks.
“delivered in around two weeks”
Excellent communication and professionally made, high-quality glasses.
“Communication was excellent as were the glasses I ordered.”
Found lenses better than those from expensive opticians.
“I found the lenses better than the opticians expensive glasses”
Frame broke three months after arrival but warranty was denied.
“out of the guarantee period.”
Fairly priced with excellent design variations and highly recommended.
“Fair priced exellent design variations highly recommended.”
Smooth process, easy website, updated throughout, quick delivery.
“Website easy to navigate and kept updated at all times”
Quality glasses well packaged; multiple purchases with no faults.
“Quality glasses packaged well for delivery”
Order quick, prescription accurate, excellent value for varifocal lenses.
“excellent value and excellent service”
Very low price for complex prescription; comfortable and prompt delivery.
“Can't believe I got a pair of glasses, in my crazy prescription, all set for £18 including P&P!!”
Two glasses had a bottom glare making them unusable and no reply.
“both have a disconcerting glare across the bottom which makes them unusable.”
Bought several pairs; great value, fast delivery and good communication.
“Great value , fast delivery. Good communication on when your glasses are going to arrive”
Great price and very happy with the glasses.
“Great price, very happy with the glasses”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Low Cost Glasses is an online eyewear retailer offering budget prescription glasses, frames and lens options for consumers in the UK and internationally. The site typically accepts uploaded prescriptions and sells single-vision, reading and varifocal lenses alongside a wide range of frames. Customers researching reviews will commonly look for information about lens accuracy, frame durability, delivery times, returns and customer support.