Reviews indicate Low Cost Glasses is frequently chosen for low prices, simple online ordering and a wide frame selection. Many customers report accurate prescriptions, quick delivery and repeat purchases for budget eyewear. However, multiple reviews describe issues with frame durability, prescription errors and slow or unresponsive customer service when seeking replacements or refunds. Prospective buyers may wish to check the returns and warranty terms, retain order documentation and try a single pair first to assess fit and optical accuracy.
Examples from available reviews (Oct 2022 – Feb 2026).
Ordering was easy and the glasses arrived quickly and fit well.
“I am very impressed with their service.”
Glasses broke within six months and replacement process was not completed.
“VERY POOR SERVICE.”
Sent prescription but received wrong glasses and then no response.
“still no reply”
Very low price for complex prescription; comfortable and prompt delivery.
“Can't believe I got a pair of glasses, in my crazy prescription, all set for £18 including P&P!!”
Ordering and delivery are often described as efficient, but several reviewers report unresolved warranty or replacement attempts and poor aftercare.
Many reviewers highlight low prices and good value, frequently noting satisfactory lenses and affordable alternatives to high‑street options.
The website, ordering process and delivery tracking are commonly described as straightforward and fast by multiple reviewers.
Numerous customers report accurate prescriptions and comfortable lenses, while a noticeable minority report broken frames or defective lenses.
Some reviews describe clear proactive updates and refunds, but others report ignored emails, inconsistent shipping messages and poor follow‑up.
Overall opinions vary: many repeat buyers praise price and reliability, while a group of customers report serious service or product faults.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
I recently purchased a pair of prescription glasses from Low Cost Glasses and I must say that I am very impressed with their service. The website was easy to navigate, and their selection of frames is vast.
The ordering process was straightforward, and they kept me updated throughout the entire process- from order confirmation to dispatch notification. What surprised me the most was how fast my glasses arrived after they were dispatched. It only took a few days for them to arrive at my doorstep.
When trying on the glasses, I noticed that they fit perfectly - just as if I had been fitted in-store. The quality of the lenses are exceptional; there isn't any distortion in vision or uncomfortable feeling when wearing them.
What makes this experience even better was how affordable it all came out too! All in all, I highly recommend Low Cost Glasses for anyone looking for cheap prescription glasses online without sacrificing quality.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Low Cost Glasses is an online eyewear retailer offering budget prescription glasses, frames and lens options for consumers in the UK and internationally. The site typically accepts uploaded prescriptions and sells single-vision, reading and varifocal lenses alongside a wide range of frames. Customers researching reviews will commonly look for information about lens accuracy, frame durability, delivery times, returns and customer support.