Reviewer feedback is largely positive on Lookfantastic for delivery speed, product quality and perceived value, with many customers noting next‑day or prompt delivery and good prices. Several users also describe the ordering experience as quick and easy and cite helpful staff or useful order updates. However, a small number of reviews report delivery handling issues, such as parcels left in view or poor courier placement. Consumers prioritising secure delivery may wish to add delivery instructions or use tracked options; overall the review sample shows predominantly favourable customer experiences.
Examples from available reviews (Jun 2024 – Feb 2026).
Parcel was left in plain view on the doorstep without courier knocking.
“my parcel was literally left in full view of a potential thief on the doorstep.”
Reviewer liked trying a sample then bought an excellent product with fast delivery.
“Super fast delivery”
Products had a good price with prompt delivery and no hassle.
“Good price, prompt delivery, no hassle.”
Delivery speed is frequently praised — many reviewers report next‑day or prompt delivery; a small number report poor courier handling or insecure drops.
Several reviewers mention good prices, offers and deals; users often cite discounts and perceived value when buying familiar brands.
A few reviewers describe the ordering process as quick and easy with little hassle; data are limited so impressions are tentative.
Multiple reviewers report good or excellent product quality, sometimes buying after trying samples; packaging and secure wrapping are also noted.
Some reviews highlight clear order updates and helpful staff; mentions of being 'kept up to date' are positive but relatively few.
Most reviewers give a positive overall impression, citing fast delivery, product satisfaction and good value; a minority report delivery faults.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Quotes shortened · As of: February 2026
Reviewer finds great quality products at good prices and quick delivery.
“Find discounts and app and delivery is efficent and quick.”
Ordering to delivery process went smoothly for the reviewer.
“From ordering to delivery everything went smoothly.”
Standard delivery arrived next day and updates were provided throughout.
“Ordered one day and my product was delivered the next by standard delivery.”
Order placed Saturday was delivered Sunday, with great service and prices.
“I placed my order on Saturday and it was delivered on Sunday.”
Company offers good brand selection, good prices and extra-speedy delivery.
“Great company! Good selection of brands, good prices and extra-speedy delivery.”
Shipping was super fast and reviewer received a 15% discount.
“Super fast shipping and 15% off the product.”
Order placed one day was delivered the next day; reviewer impressed.
“I ordered one day and it was delivered the next!”
Delivery was on time and handled with care.
“On time and delivered with care”
Reviewer notes great prices and super fast delivery from the company.
“Great price super fast delivery.”
Service was efficient; order placed Saturday arrived Sunday.
“Very efficient service. Ordered Saturday and arrived Sunday.”
Order arrived quickly and prices were great according to reviewer.
“Fantastic service my order arrived so quickly and great prices”
Website offers a wide range and speedy delivery, pleasing the reviewer.
“Great website, wide range of offers and speedy delivery.”
Delivery was very quick for the reviewer.
“Delivery very quick”
Reviewer would recommend and experienced fast delivery, even on Sunday.
“Would 100% recommended.”
Reviewer often receives orders earlier and praises product quality and prices.
“Always quality products at great prices.”
Reviewer loved the service and thanked them.
“Loved the service thanks”
Reviewer was upgraded to free next-day delivery and found shopping easy.
“I was upgraded to next day delivery for free!”
Delivery was fast for the reviewer.
“Fast delivery”
Order arrived the next day despite not choosing next-day delivery.
“Came next day without next day delivery.”
Delivery was very quick according to the reviewer.
“Very quick delivery”
Michael and Drew provided supportive, patient and professional customer support.
“Huge thanks to Michael and drew for being such a genuine source of support during a tough time.”
Reviewer experienced repeated failed deliveries and unresponsive complaint handling.
“The worst customer service I’ve ever experienced!”
Reviewer reports a really good experience with the company.
“Really good”
Delivery was quick and the reviewer is happy with their purchase.
“Quick delivery. Happy with purchase.”
Reviewer praises the offers and product choice available.
“Fab offers and choice.”
Purchasing was quick and easy according to the reviewer.
“Quick and easy to purchase”
Order arrived next day securely wrapped and reviewer cannot fault them.
“Cannot fault them in anyway.”
The service was quick and stress free for the reviewer.
“Quick and stress free service”
Order placed late and the parcel still arrived the next day.
“Literally order at 23:59pm and the parcel still came the next day!”
Reviewer says products are good quality and delivered next day.
“Good quality products with next day delivery”
Products had a good price with prompt delivery and no hassle.
“Good price, prompt delivery, no hassle.”
Reviewer liked trying a sample then bought an excellent product with fast delivery.
“Super fast delivery”
Reviewer experienced prompt delivery and highly recommends the service.
“Prompt delivery.highly recommended.”
Customer attention was great and delivery arrived within 48 hours.
“Great customer attention arrived within 48 hours”
Courier left the parcel in a green bin without knocking or ringing the bell.
“put parcel in green bin didn’t even knock or ring bell”
Parcel was left in plain view on the doorstep without courier knocking.
“my parcel was literally left in full view of a potential thief on the doorstep.”
Reviewer regularly buys skin products and finds them fantastic, with good delivery.
“I get all my skin products from here and they are fantastic as is the delivery”
Reviewer found a quality product at a great price with prompt delivery.
“Quality product at a great price.”
Reviewer had a great experience with helpful staff and good deals.
“Great experience so far - lovely staff always ready to help you when needed”
Reviewer reports excellent service and great value.
“Excellent service and great value”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Lookfantastic is a UK-based online beauty retailer specialising in skincare, haircare, make-up and beauty accessories. It operates an e-commerce site selling branded products and promotions to consumers in multiple markets. People searching for reviews often seek information on delivery speed, product authenticity, pricing and customer support.