Reviews Analysed
21
We Collect & Analyse Reviews
London Graphic Centre
Experiences & Reviews
London Graphic Centre is a UK-based specialist retailer of art and design supplies, serving professional artists, students and hobbyists. It offers a broad range of materials such as papers, pens, paints, drawing instruments and accessories through retail and online channels. The centre is commonly used as a source for specialist brands and hard-to-find art supplies in the London market.
Overview & Key Metrics
Positive Sentiment
90%
Latest Review
13d
Overall Rating
4.5
Our Analysis
🎯
Service quality
Staff and customer service are frequently described as helpful, friendly and responsive, with multiple reviewers highlighting positive support.
Share
Strong
13%
💰
Value for money
Several reviews note competitive pricing, student discounts and occasional clear savings; some buyers accept higher prices for perceived value.
Share
Strong
7%
⚡
User experience
Most reviewers report quick delivery and neat packaging, though a minority experienced courier delays or partial fulfilment issues.
Share
Strong
25%
🔧
Product quality
Customers commonly report good product quality and a wide range of available items, from pens to specialist drawing devices.
Share
Strong
15%
📞
Communication
Feedback is mixed: some name staff for clear updates, while others criticise late out-of-stock notifications and non-live stock information.
Share
Mixed
12%
⭐
Overall experience
Overall impressions are positive for most reviewers, emphasising good service, product range and generally reliable delivery, with some exceptions.
Share
Strong
28%
Our Independent Methodology
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Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (February 2023 – September 2025).
Items frequently out of stock, very untrustworthy service
"I ordered a few items from LGC and was informed days after I placed the order that the items were in fact out of stock because the website doesn't get..."
Jio
Trustpilot
Sep 30, 2025
Featured for: stock and communication complaint
Yes,a first class experience from…
"Yes,a first class experience from London Graphic Centre. The friendliest, helpful company I’ve ever used. They remind me..."
Holisticvic
Trustpilot
Sep 30, 2025
Featured for: praises customer service and delivery
I bought an electronic eraser and some…
"I bought an electronic eraser and some A5 paper. They are both very good quality and the eraser was about £10 cheaper than where I was first look..."
Michael Hughes
Trustpilot
Sep 30, 2025
Featured for: mentions price saving and quality
A bit of a delay with part of my order…
"A bit of a delay with part of my order but Zoe from LGC was amazing and kept me..."
Anon
Trustpilot
Sep 30, 2025
Featured for: example of good communication
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
J
Jio
trustpilot.com
Sep 30, 2025
Items frequently out of stock, very untrustworthy service
I ordered a few items from LGC and was informed days after I placed the order that the items were in fact out of stock because the website doesn't get...
G
GINIPIGG
trustpilot.com
Sep 30, 2025
Good range and delighted to find LGC…
Good range and delighted to find LGC selling the individu...
C
Colin Peters
trustpilot.com
Sep 30, 2025
Mostly Good, One Item Unavailable
Most of what I ordered arrived well packed and in good time, however, one item was withdrawn from the order...
M
Michael Hughes
trustpilot.com
Sep 30, 2025
I bought an electronic eraser and some…
I bought an electronic eraser and some A5 paper. They are both very good quality and the eraser was about £10 cheaper than where I was first look...
C
Christopher Betts
trustpilot.com
Sep 30, 2025
Great products and speedy delivery
Great products an...
S
SIMON DUNN
trustpilot.com
Sep 30, 2025
Ridiculous time to get the item to me…
Ridiculous time to get the item to me...
s
sarah Oakton
trustpilot.com
Sep 30, 2025
First time I’ve ordered from the…
First time I’ve ordered from the Graphics centre. It said despatched and then got another email saying some of the items were out of stock which was d...
A
Anon
trustpilot.com
Sep 30, 2025
A bit of a delay with part of my order…
A bit of a delay with part of my order but Zoe from LGC was amazing and kept me...
H
Holisticvic
trustpilot.com
Sep 30, 2025
Yes,a first class experience from…
Yes,a first class experience from London Graphic Centre. The friendliest, helpful company I’ve ever used. They remind me...
A
Andreia
trustpilot.com
Sep 30, 2025
Great!
The products arrived quick...
V
V Leigh
trustpilot.com
Sep 30, 2025
Iris Circle drawing device
I bought the Iris Circle drawing device. It's a brilliant product, easy to use and very well made. Although expensive I think i...
c
customer
trustpilot.com
Sep 30, 2025
Fab service
Fab service - on time and fast delivery. Really really pleased wi...
M
Ms Julie Gillespie
trustpilot.com
Sep 30, 2025
Heavy duty storage box.
Delivered on time.Great value,pleased with purc...
L
Lisa
trustpilot.com
Sep 30, 2025
Brilliant
Brilliant. The London graphic centre...
H
Hannah
trustpilot.com
Sep 30, 2025
Great products- easy to use website and…
Great products- easy to use...
S
Selina
trustpilot.com
Sep 30, 2025
Great product
Great product, swift...
A
Alison Sethna
trustpilot.com
Sep 30, 2025
Outstanding Customer Service
I recently bought some pencils and other stationery items from the London Graphic Centre. I am extremely impressed with their customer service. Such a...
S
Steven J
trustpilot.com
Sep 30, 2025
Click and collect via Rymans worked well
Did click and collect via lo...
M
Mrs Lee
trustpilot.com
Sep 30, 2025
Excellent customer service
Excellent customer service! I had a problem with my delivery, entirely of my own making but the issue was resolved graciously and successfully. The on...
E
Ellen Cox
trustpilot.com
Sep 30, 2025
Brilliant service from Zoe in Customer…
Brilliant service from Zoe in Customer Care, highly recommend on that basis alone. Thank you again Zoe :-) Paid for next working day delivery and was...
Conclusion
Reviews show London Graphic Centre as a reliable source of art materials with many customers praising staff support and product quality. Delivery and packaging are often described as prompt and secure, though some buyers experienced courier delays or partial fulfilment. Stock and website stock accuracy were recurring concerns in a minority of reviews; several customers cited late out-of-stock notifications. If stock certainty is important, consider contacting customer care before ordering or using click-and-collect where available.