Reviews show London Graphic Centre as a reliable source of art materials with many customers praising staff support and product quality. Delivery and packaging are often described as prompt and secure, though some buyers experienced courier delays or partial fulfilment. Stock and website stock accuracy were recurring concerns in a minority of reviews; several customers cited late out-of-stock notifications. If stock certainty is important, consider contacting customer care before ordering or using click-and-collect where available.
Examples from available reviews (Feb 2023 – Feb 2026).
Late out-of-stock notices made the ordering process feel untrustworthy.
“the items were in fact out of stock”
Very friendly, helpful customer service and speedy delivery.
“Yes,a first class experience from London Graphic Centre.”
Products were good quality and cheaper than alternatives, delivered on time.
“They are both very good quality”
Partial delay but customer service (Zoe) was excellent and kept informed.
“Zoe from LGC was amazing and kept me informed throughout.”
Staff and customer service are frequently described as helpful, friendly and responsive, with multiple reviewers highlighting positive support.
Several reviews note competitive pricing, student discounts and occasional clear savings; some buyers accept higher prices for perceived value.
Most reviewers report quick delivery and neat packaging, though a minority experienced courier delays or partial fulfilment issues.
Customers commonly report good product quality and a wide range of available items, from pens to specialist drawing devices.
Feedback is mixed: some name staff for clear updates, while others criticise late out-of-stock notifications and non-live stock information.
Overall impressions are positive for most reviewers, emphasising good service, product range and generally reliable delivery, with some exceptions.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Everything satisfactory with no problems or disappointments.
“All satisfactory with no problems or disappointments.”
Paint received as expected and in good condition.
“Received my paint as expected in good order”
High-quality paints made a difference and were sent promptly.
“what a difference good quality paints make.”
Good quality product, friendly customer service and prompt Royal Mail delivery.
“Good quality product. Great customer service.”
Next-day delivery failed with DX and emails went unanswered for weeks.
“the item still has not arrived.”
Main gift refunded as out of stock while extras were shipped; phones unanswered.
“an email and refund for the main gift, sorry not in stock”
Products were as desired and the service was perfect.
“Everything went very well.”
Products were great and delivery was fast.
“Great products and fast delivery ❤️”
Ordering was easy and goods arrived promptly and well packaged.
“Easy to order online. Goods arrived very promptly.”
Found hard-to-find pencils at a good price; online purchase and delivery were quick.
“London Graphic Centre had them and a good price.”
Excellent service; item well made, timely arrival and good packaging.
“Item well made, arrived in good time and just right!”
Next-day delivery failed by DX and customer service did not reply.
“DX Delivery failed to deliver my order”
Delivery was slow and untracked; customer support unresponsive.
“Nice selection of products, but useless at actually delivering orders.”
Initial DX delivery issues resolved by helpful customer service (Zoe).
“Spoke to Zoe in LGC customer service.”
Good products and staff but delivery via DX caused problems and no replies.
“Bad point: They use dx delivery (dx express) to deliver products”
Clear website, prompt customer service and on-time delivery.
“Obvious and navigable website, prompt customer service, delivery on time.”
Clear website, quick dispatch, and excellent overall service.
“My grandson had just what he wanted and very quickly dispatched.”
Reviewer found the company excellent in all areas.
“Excellent in all areas thankyou x”
Fast delivery, well packaged items, and good prices.
“Fast delivery, Well packaged products and good prices”
Great products at a good price and arrived swiftly.
“Great products for a good price and arrived swiftly”
Late out-of-stock notices made the ordering process feel untrustworthy.
“the items were in fact out of stock”
Found the pens wanted; delivery was quick and satisfactory.
“Good range and delighted to find LGC selling the individual pens I wanted.”
Most items arrived well packed and on time, but one item was unavailable.
“one item was withdrawn from the order”
Products were good quality and cheaper than alternatives, delivered on time.
“They are both very good quality”
Products were great and delivery was speedy.
“Great products and speedy delivery”
Long delivery time; reviewer suggests choosing a better carrier.
“Ridiculous time to get the item to me”
Some items were out of stock after dispatch notice; refund processed.
“It said despatched and then got another email saying some of the items were out of stock”
Partial delay but customer service (Zoe) was excellent and kept informed.
“Zoe from LGC was amazing and kept me informed throughout.”
Very friendly, helpful customer service and speedy delivery.
“Yes,a first class experience from London Graphic Centre.”
Products arrived quickly and were neatly packaged.
“The products arrived quickly and were neatly packaged”
Iris Circle is well made, easy to use, and delivery was prompt.
“It's a brilliant product, easy to use and very well made.”
On-time, fast delivery and pleased with the ordered items.
“Fab service - on time and fast delivery.”
Delivered on time; good value and professional delivery service.
“Great value,pleased with purchase.”
Found exactly what they were looking for at the London Graphic Centre.
“The London graphic centre had exactly what I was looking for.”
Good products, easy-to-use website and availability of a student discount.
“Great products- easy to use website and student discount!”
Great product, swift delivery; the customer was very happy.
“Great product, swift delivery, super happy”
Excellent, prompt and kind customer service with helpful follow-up.
“I am extremely impressed with their customer service.”
Click and collect via local Rymans worked smoothly.
“Did click and collect via local Rymans. Worked smoothly.”
Issue resolved graciously; good product range and competitive prices.
“Excellent customer service!”
Customer care (Zoe) resolved a courier failure and ensured delivery.
“Brilliant service from Zoe in Customer Care”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
London Graphic Centre is a UK-based specialist retailer of art and design supplies, serving professional artists, students and hobbyists. It offers a broad range of materials such as papers, pens, paints, drawing instruments and accessories through retail and online channels. The centre is commonly used as a source for specialist brands and hard-to-find art supplies in the London market.