Reviewers often praise the trainers for comfort, fit, and a modern look. Many customers also mention quick, helpful replies from customer service. Several reviews describe material problems, including soles peeling and brown stains after getting wet. Alongside the positives, some customers report delayed refunds, incorrect orders, and support that stops responding.
Examples from available reviews (Mar 2023 – Mar 2026).
Company responded same day and sent replacement pair without quibble.
“they responded to my email the very same day and agreed to send me a new pair.”
Very comfortable trainers relieved foot pain and suit daily walking.
“These trainers are hands down the most comfortable trainers I’ve had.”
Shoes frayed and soles detached within months despite casual wear.
“the seam began to come away more and more from both shoes.”
Returned trainers but waited over two weeks without refund or replies.
“Customer services don't reply to emails or Instgram messages”
Many reviews describe quick, practical help, including same-day replies and replacement deliveries. A recurring downside involves late fulfilment, wrong items, and slow or missing responses about refunds. These service issues come up often enough that some customers say it changed their decision to buy.
Many customers say they bought again and felt the trainers justified the price thanks to comfort and style. Some lower-rated reviews say the shoes wore out too soon, which lowered the sense of value. For those affected, refund problems and order mistakes also shape how they judge value.
Most reviewers report strong comfort, supportive fit, and true-to-size sizing that works for travel and everyday wear. A smaller group mentions practical issues, including a sharp tongue that caused blisters and white uppers that stained after getting wet. These notes show up repeatedly alongside otherwise positive comments about fit and comfort.
Many customers praise the build, materials, and comfort over time, often across more than one pair. Multiple reviews describe the materials breaking down, such as top layers peeling, seams fraying, and soles coming loose within months. Several independent reviewers also report staining after water exposure, matching the wider durability complaints.
Several reviewers mention friendly, quick, personal replies that improved how they felt about the brand. Others describe getting no response, weak tracking updates, and return questions that never got resolved. The gap between fast replies and no reply at all comes up as a recurring theme.
Many reviews show strong loyalty, driven by comfort, style, and repeat purchases. A noticeable minority reports serious problems, from product failure to order issues that never get sorted. Overall impressions swing widely depending on whether after-purchase problems were fixed.
For each review, the core experience based on original source reviews.
Sources: Reviews (27) · Trustpilot (24) · Reviews (1) · Quotes shortened · As of: March 2026
Customer service replaced shoes after a year and stood by product.
“Outstanding customer service by Alex”
Excellent customer service offered prompt exchange and helpful staff.
“One of the best customer experiences I ever had.”
Customer services suggested in-store fitting and helped find right size.
“they really went the extra mile to help me find a pair that fitted”
Fantastic eco shoes and customer service quickly fixed a mistake.
“Incredible shoes - look great and eco-friendly.”
Fast delivery and friendly staff; trainers made daughter happy.
“this company hav been brillant lovly trainers my daughter will be happy on xmas day thank u to the brilliant staff n friendly i will be ordering more fast service n brilliant delivry to get ur orders in guys n girls x”
Customer service was excellent according to reviewer.
“Excellent customer service !”
Shoes developed brown stains when wet and refund was refused.
“shoes began to have these horrible brown stains all over them after getting wet.”
Order delayed beyond promised fulfilment and customer service unresponsive.
“It has been 8 days now and I have not received an update”
Sharp tongue caused blisters, making shoes painful and disappointing.
“the tongue was so sharp and rubbed into my skin creating blisters.”
Owns three pairs and finds them super comfortable all day.
“Excellent Trainers. I have 3 pairs”
Returns process was awful and support did not respond.
“have had zero communication back.”
I recently had the pleasure of purchasing a pair of LØCI® vegan sneakers and I couldn't be happier with my experience. The commitment to sustainability is evident in every aspect, from the materials used to create the shoes to their hand-made production process.
Unlike other brands that use imitation leather, LØCI® uses innovative materials such as repurposed ocean and land plastic creating a cleaner tomorrow for future generations. Not only are they sustainable but also stylish and comfortable.
The attention to detail in every stitch shows just how much care goes into crafting each pair of LØCI® sneakers. As someone who values environmentally-friendly products, it felt great knowing that my purchase was not contributing negatively towards our planet.
Overall, I highly recommend giving these vegan sneakers a try – you won't regret it!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Loci Wear designs and sells trainers and footwear accessories. It sells through an online store with product pages that list specs and sizing guidance. Pages usually show several photos, plus material information and care advice. The site also displays shipping options and ways to contact the team with order questions.