Customer feedback shows strong, consistent praise for comfort, fit and responsive support—many reviewers report becoming repeat buyers. Product quality is generally described as good, though a few customers reported early peeling or staining on non‑leather uppers. Service and communication are frequently cited as helpful and personal, but there are isolated cases of stock or fulfilment problems. If you are considering Loci Wear, check sizing guidance, be aware of potential customs fees on international orders, and note reports about keeping some white styles stain‑free.
Examples from available reviews (Mar 2023 – Feb 2026).
Company sold unavailable item and provided poor, repetitive customer service.
“Totally misleading and unacceptable!”
Top layer peeled after one month despite comfort and cost.
“the top layer of my shoes, the colored one, is starting to peel off like a 30$ pair of shoes.”
Customer service responded quickly and resolved order issue efficiently.
“the customer service team was absolutely amazing!”
Customer service replaced shoes after a year and stood by product.
“Outstanding customer service by Alex”
Most reviewers report prompt, helpful service for exchanges and issues; a minority describe unfulfilled orders and slow resolution.
Very few mentions of price; one reviewer described customs fees and felt durability did not match the cost paid.
Many users praise comfort, fit and everyday wearability; occasional comments note squeaking or staining that reduced usability.
Most reviews describe well‑made, comfortable trainers; a small number report issues such as peeling upper layers or unusual staining when wet.
Customer communication is often described as personal and responsive; a few customers reported delays or templated apologies before escalation.
Overall sentiment is favourable with many repeat buyers and recommendations; a handful cite stock or durability problems that lowered satisfaction.
For each review, the core experience based on original source reviews.
Sources: Reviews (27) · Trustpilot (24) · Reviews (1) · Quotes shortened · As of: February 2026
Customer service replaced shoes after a year and stood by product.
“Outstanding customer service by Alex”
Excellent customer service offered prompt exchange and helpful staff.
“One of the best customer experiences I ever had.”
Customer services suggested in-store fitting and helped find right size.
“they really went the extra mile to help me find a pair that fitted”
Fantastic eco shoes and customer service quickly fixed a mistake.
“Incredible shoes - look great and eco-friendly.”
Fast delivery and friendly staff; trainers made daughter happy.
“this company hav been brillant lovly trainers my daughter will be happy on xmas day thank u to the brilliant staff n friendly i will be ordering more fast service n brilliant delivry to get ur orders in guys n girls x”
Customer service was excellent according to reviewer.
“Excellent customer service !”
Shoes developed brown stains when wet and refund was refused.
“shoes began to have these horrible brown stains all over them after getting wet.”
Order delayed beyond promised fulfilment and customer service unresponsive.
“It has been 8 days now and I have not received an update”
Sharp tongue caused blisters, making shoes painful and disappointing.
“the tongue was so sharp and rubbed into my skin creating blisters.”
Owns three pairs and finds them super comfortable all day.
“Excellent Trainers. I have 3 pairs”
Returns process was awful and support did not respond.
“have had zero communication back.”
I recently had the pleasure of purchasing a pair of LØCI® vegan sneakers and I couldn't be happier with my experience. The commitment to sustainability is evident in every aspect, from the materials used to create the shoes to their hand-made production process.
Unlike other brands that use imitation leather, LØCI® uses innovative materials such as repurposed ocean and land plastic creating a cleaner tomorrow for future generations. Not only are they sustainable but also stylish and comfortable.
The attention to detail in every stitch shows just how much care goes into crafting each pair of LØCI® sneakers. As someone who values environmentally-friendly products, it felt great knowing that my purchase was not contributing negatively towards our planet.
Overall, I highly recommend giving these vegan sneakers a try – you won't regret it!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Loci Wear is a contemporary footwear brand selling trainers and related accessories direct to consumers. People searching reviews for Loci Wear commonly look for information on fit, durability, customer service and shipping because these factors affect online footwear purchases.