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We Collect & Analyse Reviews

Loci Wear
Experiences & Reviews

Loci Wear is a contemporary footwear brand selling trainers and related accessories direct to consumers. People searching reviews for Loci Wear commonly look for information on fit, durability, customer service and shipping because these factors affect online footwear purchases.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 90%
Latest Review 15d
Overall Rating
4.4

Our Analysis

🎯

Service quality

Most reviewers report prompt, helpful service for exchanges and issues; a minority describe unfulfilled orders and slow resolution.

Share
17%
Strong
💰

Value for money

Very few mentions of price; one reviewer described customs fees and felt durability did not match the cost paid.

Share
1%
Weak
⚡

User experience

Many users praise comfort, fit and everyday wearability; occasional comments note squeaking or staining that reduced usability.

Share
19%
Strong
🔧

Product quality

Most reviews describe well‑made, comfortable trainers; a small number report issues such as peeling upper layers or unusual staining when wet.

Share
22%
Strong
📞

Communication

Customer communication is often described as personal and responsive; a few customers reported delays or templated apologies before escalation.

Share
17%
Strong
⭐

Overall experience

Overall sentiment is favourable with many repeat buyers and recommendations; a handful cite stock or durability problems that lowered satisfaction.

Share
24%
Strong

View all 21 public customer reviews – filtered by relevance →

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Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

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Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

S
Simone
trustpilot.com Sep 30, 2025

Selling things they don't have & poor customer service

The website showed the item as in stock and let me purchase it with a clear 3–5 day shipping promise. Ten days later, I’m told there’s actually no sto...

M
Murielle
trustpilot.com Sep 30, 2025

Thin cheap top layers that don't last

They are not cheap to buy and I had to pay an extra 60$ for the custom fees! Surprise! They are comfortable, not the most but you know they are a notc...

H
Hidiho
trustpilot.com Sep 30, 2025

Amazing trainers

Amazing trainers ! Have been on the search for good, well made stylish trainers for such a long time and these are perfect! Not...

M
Miranda
trustpilot.com Sep 30, 2025

No response from customer care

After I gave a one star review (see below) customer services got in touch and sorted things out so I have altered my rating . No reply at all to my re...

T
T. davidsson
trustpilot.com Sep 30, 2025

The most comfortable trainers!!

These trainers are hands down the most comfortable trainers I’ve had. I have a fibroma under one of my feet and struggled for a long time as all shoes...

j
john mccormick
trustpilot.com Sep 30, 2025

The shoe is actually a very good…

The shoe is actually a very good looking shoe, fits well and I loved wearing them. My issue is because since it’s not real leather when the shoe gets...

J
Jean Homsy
trustpilot.com Sep 30, 2025

I have 5 pairs of LOCI Trainers and…

I have 5 pairs of LOCI Trainers and LOVE them all. Super comfortable and easy to wear. I’m happy the company care abou...

B
B A
trustpilot.com Sep 30, 2025

All my shoes are so beautiful

All my shoes are so beautiful. The colors are vibrant. They are so light weight. And healthy for the planet. The customer servi...

M
Maxwell Terheggen
trustpilot.com Sep 30, 2025

Fantastic product and very fast

Fantastic product and very fast. I ordered the wrong size and got the correct fit sent out immed...

F
Fanta Conde
trustpilot.com Sep 30, 2025

Amazing Customer Service & Gorgeous Shoes!

I had an issue with my order from the Nicki Minaj collection, and the customer service team was absolutely amazing! They responded quickly, were super...

E
Elizabeth Vincent
trustpilot.com Sep 30, 2025

I bought some cool trainers for my…

I bought some cool trainers for my daughter for Xmas they came and she loved them. Had a small issue...

D
Daniel
trustpilot.com Sep 30, 2025

When I had a small issue....

When I had a small issue Customer Support were simply incredible in dealing with it promptly a...

P
Paul Stanley
trustpilot.com Sep 30, 2025

Fantastic trainers

Easily the best trainers I have bought Customer service is also brilliant The...

S
Sally
trustpilot.com Sep 30, 2025

Excellent customer service. Not only are this company kind to…

Not only are this company kind to animals they are also kind to customers too! I had an issue with my trainers and they responded to my email t...

B
Ben Hewlett
trustpilot.com Sep 30, 2025

LØCI trainers are made with purpose

LØCI trainers are made with purpose, by people with a desire to make an awesome shoe, make a positive impact on the planet and make you feel good. Bei...

L
Luis Gaspar
trustpilot.com Sep 30, 2025

Outstanding Customer Service and Product Guarantee

Outstanding customer service by Alex, made it a really nice experience dealing with an issue. I got a replacement pair after one year and very little...

K
Kim
trustpilot.com Sep 30, 2025

One of the best costumer experiences I ever had!!!

One of the best customer experiences I ever had. I ordered a limited edition shoe and sadly they were too big and not available in my size anymore. Th...

N
Natasha Ambrose
trustpilot.com Sep 30, 2025

Sizing Up LOCI - Great Customer Service

I ordered a 6 UK which ended up being too small for me, I then ordered another pair that didn’t fit either, I reached out to the LOCI customer service...

W
William
trustpilot.com Sep 30, 2025

Incredible shoes and service

Incredible shoes - look great and eco-friendly. They’ve also got a fantastic customer se...

M
Miss Joannie Pinnington
trustpilot.com Sep 30, 2025

this company hav been brillant lovly…

this company hav been brillant lovly trainers my daughter will be happy on xmas day thank u to the brilliant...

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Conclusion

Customer feedback shows strong, consistent praise for comfort, fit and responsive support—many reviewers report becoming repeat buyers. Product quality is generally described as good, though a few customers reported early peeling or staining on non‑leather uppers. Service and communication are frequently cited as helpful and personal, but there are isolated cases of stock or fulfilment problems. If you are considering Loci Wear, check sizing guidance, be aware of potential customs fees on international orders, and note reports about keeping some white styles stain‑free.