Reviews Analysed
21
We Collect & Analyse Reviews
LN-CC
Experiences & Reviews
LN‑CC is a London‑based retailer and e‑commerce platform offering a curated selection of designer clothing, footwear and lifestyle goods. The site lists hard‑to‑find and contemporary brands and serves international customers via its online shop. Typical customer interactions include ordering, shipping, returns and customer‑service enquiries related to authenticity, sizing and delivery.
Overview & Key Metrics
Positive Sentiment
62%
Latest Review
29d
Overall Rating
3.5
Our Analysis
🎯
Service quality
Service reports are mixed but skew negative: several reviewers describe unprofessional handling, unresolved cases and poor follow‑up, though some note timely refunds.
Share
Weak
10%
💰
Value for money
Many customers mention good prices and sale opportunities; a small number report unexpected or higher shipping costs that affected perceived value.
Share
Strong
7%
⚡
User experience
Most reviewers describe smooth site navigation, fast delivery and easy transactions; a minority report missing tracking or delayed deliveries causing frustration.
Share
Strong
18%
🔧
Product quality
Product experiences vary: many receive items in good condition and as described, while a comparable share report defects, tarnishing or missing/wrong items.
Share
Mixed
21%
📞
Communication
Communication often cited as problematic: several customers report no replies or slow responses to complaints, though a few praise helpful service contacts.
Share
Weak
12%
⭐
Overall experience
Overall impressions are split: numerous positive accounts of selection and delivery contrast with a notable portion reporting unresolved issues and poor follow‑up.
Share
Mixed
31%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – September 2025).
Atrocious customer service - Wrong Bag Sent/ No response
"I've purchased several products from this store in the past. In my last order, one of the bags I received was the wrong model. Additionally, the authe..."
Shopabrandholic
Trustpilot
Sep 30, 2025
Featured for: Wrong bag, no response, chargeback
Sent item that was not as described…
"Sent item that was not as described that was also badly tarnished. With little customer care and replies when asked to send in proof of issue. When th..."
Not happy customer
Trustpilot
Sep 30, 2025
Featured for: Tarnished item, slow replies, partial refund
I’ve ordered from LN-CC a couple of times
"I’ve ordered from LN-CC a couple of times now and every experience has been smooth. The website is easy to navigate and the selection is amazing, they..."
Luke
Trustpilot
Sep 30, 2025
Featured for: Smooth purchases, fast replies, good packaging
Cropped level blouse
"
was referred to LN-CC online firm by a friend, and I honestly believe you are not professional in all of your services.
I ordered from this firm repeatedly and had no problems with the UK warehouse.
My most previous order was dispatched from London City.
It was an exquisite cotton blouse that had already been crammed into this little package
They did not bother wrapping my order, but rather rolled it and crammed it into a little package.
The item was damaged and also the presentation was poor.
I also paid for Shipping costs that were 80$ more than the agreed price.
I was quite disappointed with your services and products.
I DON'T RECOMMEND IT!! use at your own risk."
Garcia
Collected.reviews
Nov 26, 2021
Featured for: Damaged item, poor packaging, extra charge
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
H
H. Arthur
trustpilot.com
Sep 30, 2025
There's always a unique selection of…
There's always a unique selection of products on the platform, tha...
L
Li Weiwei
trustpilot.com
Sep 30, 2025
Fast delivery
...
T
Tetiana Korsunska
trustpilot.com
Sep 30, 2025
Best of the best!
...
S
Sirima Jiranantasak
trustpilot.com
Sep 30, 2025
it is very good price and fast…
it is very good price and fast shipping without problem with customs. its also l...
M
Manuel DeJesus
trustpilot.com
Sep 30, 2025
I asked for specifics regarding my…
I asked for specifics regarding my order and was provided wit...
I
Iryna
trustpilot.com
Sep 30, 2025
Great place to shop
I enjoy shopping and hunting best prices at LN-CC. I’ve had a misunderstanding on duties topic when return...
C
Chris
trustpilot.com
Sep 30, 2025
Great
Great. Ordered the wrong size so ordered two pairs of trainers and...
M
Mr CC Tse
trustpilot.com
Sep 30, 2025
COMPLAINT on LN-CC poor customer service
This is a COMPLAINT on LN-CC poor customer service in never responding to me for a missing item for my order LN-EU-01641149. I ordered 3 items, namely...
S
Salvatore Raia
trustpilot.com
Sep 30, 2025
Fast delivery great price nice packaging
Fast delivery great...
L
Luke
trustpilot.com
Sep 30, 2025
I’ve ordered from LN-CC a couple of times
I’ve ordered from LN-CC a couple of times now and every experience has been smooth. The website is easy to navigate and the selection is amazing, they...
v
vm
trustpilot.com
Sep 30, 2025
Fast delivery and great selection of…
Fast delivery and grea...
C
Customer
trustpilot.com
Sep 30, 2025
Quick and easy transaction and great…
Quick and easy transac...
m
marzooq abdulla
trustpilot.com
Sep 30, 2025
I haven’t received my order yet and…
I haven’t received my order yet a...
c
customer
trustpilot.com
Sep 30, 2025
You never answered
You never answered. Update: I sent 2 emails (1 week in between each email, end of August and beginning of September) indicating that I had received th...
J
Julia Bretzlaff
trustpilot.com
Sep 30, 2025
Item was defect
...
N
Not happy customer
trustpilot.com
Sep 30, 2025
Sent item that was not as described…
Sent item that was not as described that was also badly tarnished. With little customer care and replies when asked to send in proof of issue. When th...
M
Mr wong
trustpilot.com
Sep 30, 2025
Got an empty parcel inside without…
Got an empty parcel inside without anything!investiga...
N
N.B.
trustpilot.com
Sep 30, 2025
Excellent experience
Excellent experience, everything went smoo...
D
Deandre
trustpilot.com
Sep 30, 2025
Excellent
Smooth, quick transa...
S
Shopabrandholic
trustpilot.com
Sep 30, 2025
Atrocious customer service - Wrong Bag Sent/ No response
I've purchased several products from this store in the past. In my last order, one of the bags I received was the wrong model. Additionally, the authe...
Conclusion
Reviews show LN‑CC offers a distinctive product selection with many customers reporting quick delivery, easy transactions and good prices. However, a recurring theme is inconsistent handling when orders go wrong: multiple reviewers reported missing, incorrect or damaged items and slow or absent responses from customer support. If you are considering a purchase, check tracking closely on arrival, inspect items immediately and keep photos or packaging to support any claims. For higher‑value purchases, consider using payment methods with buyer protection and confirm return/refund procedures before ordering.