Reviews show LN‑CC offers a distinctive product selection with many customers reporting quick delivery, easy transactions and good prices. However, a recurring theme is inconsistent handling when orders go wrong: multiple reviewers reported missing, incorrect or damaged items and slow or absent responses from customer support. If you are considering a purchase, check tracking closely on arrival, inspect items immediately and keep photos or packaging to support any claims. For higher‑value purchases, consider using payment methods with buyer protection and confirm return/refund procedures before ordering.
Examples from available reviews (Apr 2019 – Feb 2026).
Wrong bag sent and customer service failed to respond, causing chargeback.
“one of the bags I received was the wrong model.”
Received tarnished item and experienced delayed, inadequate customer responses.
“Sent item that was not as described that was also badly tarnished.”
Smooth website, quick shipping, and responsive customer service.
“The website is easy to navigate and the selection is amazing”
Order arrived poorly packaged, damaged, and shipping was overcharged.
“The item was damaged and also the presentation was poor.”
Service reports are mixed but skew negative: several reviewers describe unprofessional handling, unresolved cases and poor follow‑up, though some note timely refunds.
Many customers mention good prices and sale opportunities; a small number report unexpected or higher shipping costs that affected perceived value.
Most reviewers describe smooth site navigation, fast delivery and easy transactions; a minority report missing tracking or delayed deliveries causing frustration.
Product experiences vary: many receive items in good condition and as described, while a comparable share report defects, tarnishing or missing/wrong items.
Communication often cited as problematic: several customers report no replies or slow responses to complaints, though a few praise helpful service contacts.
Overall impressions are split: numerous positive accounts of selection and delivery contrast with a notable portion reporting unresolved issues and poor follow‑up.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Sitejabber (11) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Enjoys shopping but requests option to redirect packages to local pick-up.
“great products at great prices, and the ordering process is easy.”
Products arrived well packaged and customer service replied within 24 hours.
“customer service replies within 24 hours”
Item shipped quickly from Portugal and was worth the price.
“Item was shipped fast considering it was coming from Portugal”
Reviewer expresses strong positive enjoyment of purchase.
“Love it !!!!!!!!!”
On-time delivery in Romania with no issues.
“Exact time delivery in Romania. No issues. Very good experience.”
Driver charged duties unexpectedly and refund process was slow and stressful.
“DO NOT buy from this store.... the service is appalling !”
Free economy shipping arrived in four days and pants were great.
“welcome email gave me free economy shipping which ended up coming in only 4 days”
Happy with clothing and great service.
“Great service happy with my clothing”
Large selection but customer service is slow with returns.
“Customer service can be rather relaxed when resolving returns and refunds”
Quick delivery and great product selection.
“Quick delivery. Great selection of products.”
Perfect experience with ultra-fast shipping and delivery.
“All perfect, ultra fast shipping and delivery”
Refund pending six months and still unresolved.
“The refund has not yet arrived.”
Great range and prices; customer service resolved past issues satisfactorily.
“it would be helpful to know at the checkout where the item will be shipped from”
Reviewer reports generally good customer service.
“good service”
Good assortment, fair prices and fast delivery.
“Nice shop with a good assortment and prices, fast delivery”
Website easy to navigate with good variety and prices.
“Easy to navigate the site and good variety of fashion items and great prices!”
Fast delivery and easy return with prompt refund received.
“I received the refund after a few days.”
Wrong item received and company denied responsibility until external centres intervened.
“You order a Bottega Veneta bag after saving for a long time and receive a Celine bag instead.”
Excellent and seamless client experience reported.
“Excellent and seamless client experience.”
Approved refund was not processed and retailer delayed providing funds.
“the refund has still not been received”
Unique product selection aligns with the reviewer’s style preferences.
“There's always a unique selection of products on the platform,”
Delivery was fast and met the reviewer’s expectations.
“Fast delivery”
Reviewer strongly praises the company as excellent.
“Best of the best!”
Good prices and fast shipping without customs problems.
“it is very good price and fast shipping without problem with customs.”
Customer received vague order information and will not return.
“I asked for specifics regarding my order and was provided with vague information.”
Helpful customer service resolved a duties misunderstanding.
“the customer service has been very helpful and understanding.”
Returned extra trainers and received refund after they received them.
“Refunded me once they had received them back.”
Missing item reported but customer care did not respond for weeks.
“I still have not received any response”
Fast delivery, good prices and nice packaging.
“Fast delivery great price nice packaging”
Smooth website, quick shipping, and responsive customer service.
“The website is easy to navigate and the selection is amazing”
Fast delivery and a great product selection.
“Fast delivery and great selection of products”
Quick and easy transaction with great price.
“Quick and easy transaction and great price 👍”
Order not received and no tracking information provided.
“I haven’t received my order yet and there is no tracking number 🙂💔”
Customer emailed twice about a wrong item and received no reply.
“You never answered.”
I received an item that was defective.
“Item was defect”
Received tarnished item and experienced delayed, inadequate customer responses.
“Sent item that was not as described that was also badly tarnished.”
Parcel arrived empty and investigation feedback was too slow.
“Got an empty parcel inside without anything!”
Everything went smoothly and the product was great.
“Excellent experience, everything went smoothly and the product is great, many thanks!”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
LN‑CC is a London‑based retailer and e‑commerce platform offering a curated selection of designer clothing, footwear and lifestyle goods. The site lists hard‑to‑find and contemporary brands and serves international customers via its online shop. Typical customer interactions include ordering, shipping, returns and customer‑service enquiries related to authenticity, sizing and delivery.