Reviews often point to fast fulfilment and a well-chosen designer range. Many shoppers say the site is easy to navigate and checkout is simple. Several reviewers describe long waits for refunds that were approved, with little help once issues arise. Some complaints also mention incorrect, damaged, or even empty deliveries.
Examples from available reviews (Apr 2019 – Feb 2026).
Perfect experience with ultra-fast shipping and delivery.
“All perfect, ultra fast shipping and delivery”
Excellent and seamless client experience reported.
“Excellent and seamless client experience.”
Refund pending six months and still unresolved.
“The refund has not yet arrived.”
Wrong bag sent and customer service failed to respond, causing chargeback.
“one of the bags I received was the wrong model.”
Positive reviews mention secure packaging and agents who sort out duties or returns. A recurring set of negative posts describes refunds being approved but not paid, and staff rejecting responsibility for incorrect deliveries. Several reports also note slow investigations, with police involvement requested in extreme cases.
Many reviewers point to competitive pricing, discounts, and fair value when delivery is quick. Value praise often comes with mentions of fast shipping and a broad product selection. A smaller group cites high add-on charges for express delivery or shipping costs that feel inflated.
Customers often describe a clean site layout and an easy checkout. Some shoppers ask for clearer origin details at checkout and a way to reroute parcels to local pick-up points. These usability requests show up in a minority of reviews.
Several reviews praise the distinctive, trend-led designer mix and items that arrive as expected. Fewer reviews mention defective, tarnished, or incorrect products, sometimes arriving with poor presentation. A small number of complaints describe empty parcels or items arriving damaged.
Many complaints mention emails going unanswered, unclear order updates, and missing tracking details. Other reviewers report replies within 24 hours and helpful agents who fix problems. Across reviews, quick support and total silence both appear.
Strong reviews highlight speed, selection, and an easy buying process. Low ratings focus on delayed refunds, unresolved incorrect or damaged deliveries, and little follow-up. Overall, the reviews split clearly between smooth orders and serious issues.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Sitejabber (11) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Transaction was smooth and item was loved.
“Smooth, quick transaction. Love the item.”
Wrong bag sent and customer service failed to respond, causing chargeback.
“one of the bags I received was the wrong model.”
Reviewer alleges stolen parcel and poor customer service, seeking police help.
“Stolen my parcel! Cheating clients!”
Package delivered to wrong address and resolution delayed beyond promised timeframe.
“My package was delivered to the wrong address.”
Delivery delayed and customer service blamed carrier without assisting.
“This has to be the worst place to purchase any items from.”
Reviewer calls retailer worst and criticises slow fulfilment and customer service.
“They are the WORST online retailer i have EVER used.”
Paid for express delivery but parcel was delayed and customer service was rude.
“paid extra £15 for express next day delivery”
was referred to LN-CC online firm by a friend, and I honestly believe you are not professional in all of your services.
I ordered from this firm repeatedly and had no problems with the UK warehouse.
My most previous order was dispatched from London City.
It was an exquisite cotton blouse that had already been crammed into this little package
They did not bother wrapping my order, but rather rolled it and crammed it into a little package.
The item was damaged and also the presentation was poor.
I also paid for Shipping costs that were 80$ more than the agreed price.
I was quite disappointed with your services and products.
I DON'T RECOMMEND IT!! use at your own risk.
Received an authentic discounted YSL bag and was satisfied overall.
“I spotted a beautiful YSL bag at a discounted price.”
Reviewer accuses company of deleting negative comments and stealing customers.
“Delete my negative comments?”
Received wrong, damaged item and customer care did not reply after many attempts.
“The mat that has arrived is different color and style than I ordered with a hole.”
Expensive shirt arrived poorly packaged despite high shipping costs.
“It was an expensive silk shirt that was literally stuffed into a tiny box”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
LN-CC runs an online boutique focused on designer and contemporary fashion. The site sells clothing, footwear, and accessories, with images, sizing details, and prices. Shoppers can order internationally through the online checkout. LN-CC offers customer service channels for order questions and returns, and takes major payment methods.