Reviews show LN‑CC offers a distinctive product selection with many customers reporting quick delivery, easy transactions and good prices. However, a recurring theme is inconsistent handling when orders go wrong: multiple reviewers reported missing, incorrect or damaged items and slow or absent responses from customer support. If you are considering a purchase, check tracking closely on arrival, inspect items immediately and keep photos or packaging to support any claims. For higher‑value purchases, consider using payment methods with buyer protection and confirm return/refund procedures before ordering.
Examples from available reviews (Apr 2019 – Feb 2026).
Wrong bag sent and customer service failed to respond, causing chargeback.
“one of the bags I received was the wrong model.”
Received tarnished item and experienced delayed, inadequate customer responses.
“Sent item that was not as described that was also badly tarnished.”
Smooth website, quick shipping, and responsive customer service.
“The website is easy to navigate and the selection is amazing”
Order arrived poorly packaged, damaged, and shipping was overcharged.
“The item was damaged and also the presentation was poor.”
Service reports are mixed but skew negative: several reviewers describe unprofessional handling, unresolved cases and poor follow‑up, though some note timely refunds.
Many customers mention good prices and sale opportunities; a small number report unexpected or higher shipping costs that affected perceived value.
Most reviewers describe smooth site navigation, fast delivery and easy transactions; a minority report missing tracking or delayed deliveries causing frustration.
Product experiences vary: many receive items in good condition and as described, while a comparable share report defects, tarnishing or missing/wrong items.
Communication often cited as problematic: several customers report no replies or slow responses to complaints, though a few praise helpful service contacts.
Overall impressions are split: numerous positive accounts of selection and delivery contrast with a notable portion reporting unresolved issues and poor follow‑up.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Sitejabber (11) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Transaction was smooth and item was loved.
“Smooth, quick transaction. Love the item.”
Wrong bag sent and customer service failed to respond, causing chargeback.
“one of the bags I received was the wrong model.”
Reviewer alleges stolen parcel and poor customer service, seeking police help.
“Stolen my parcel! Cheating clients!”
Package delivered to wrong address and resolution delayed beyond promised timeframe.
“My package was delivered to the wrong address.”
Delivery delayed and customer service blamed carrier without assisting.
“This has to be the worst place to purchase any items from.”
Reviewer calls retailer worst and criticises slow fulfilment and customer service.
“They are the WORST online retailer i have EVER used.”
Paid for express delivery but parcel was delayed and customer service was rude.
“paid extra £15 for express next day delivery”
was referred to LN-CC online firm by a friend, and I honestly believe you are not professional in all of your services.
I ordered from this firm repeatedly and had no problems with the UK warehouse.
My most previous order was dispatched from London City.
It was an exquisite cotton blouse that had already been crammed into this little package
They did not bother wrapping my order, but rather rolled it and crammed it into a little package.
The item was damaged and also the presentation was poor.
I also paid for Shipping costs that were 80$ more than the agreed price.
I was quite disappointed with your services and products.
I DON'T RECOMMEND IT!! use at your own risk.
Received an authentic discounted YSL bag and was satisfied overall.
“I spotted a beautiful YSL bag at a discounted price.”
Reviewer accuses company of deleting negative comments and stealing customers.
“Delete my negative comments?”
Received wrong, damaged item and customer care did not reply after many attempts.
“The mat that has arrived is different color and style than I ordered with a hole.”
Expensive shirt arrived poorly packaged despite high shipping costs.
“It was an expensive silk shirt that was literally stuffed into a tiny box”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
LN‑CC is a London‑based retailer and e‑commerce platform offering a curated selection of designer clothing, footwear and lifestyle goods. The site lists hard‑to‑find and contemporary brands and serves international customers via its online shop. Typical customer interactions include ordering, shipping, returns and customer‑service enquiries related to authenticity, sizing and delivery.