Reviewers most often highlight strong product quality, repeat purchases and reliable delivery. Common positives include fabric comfort, packaging and quick dispatch. Recurring criticisms concern inconsistent sizing, occasional stitching or fabric defects, and at least one reported poor customer-service experience. If fit and long-term fabric durability matter to you, check size guidance carefully and review the returns or warranty policies before purchasing.
Examples from available reviews (Dec 2021 – Feb 2026).
Jersey pilled after four hours and customer service was unhelpful.
“after less than 4 hours of riding it started to pill”
Le Col reminded about reward points; bib shorts were top quality.
“Le Col reminded me about my reward points”
Hors Categorie bib shorts praised for top quality, quick delivery, perfect fit.
“Hors Category cycling clothing is top quality merchandise.”
Shorts were transparent, poor quality, and poor fitting.
“The quality is awful and they are transparent.”
Most mentions are positive about ordering and loyalty programmes; one reviewer reported unresolved, frustrating customer-service exchanges.
Several buyers cited strong value during sales or via reward discounts; one buyer felt a premium price did not match fabric durability.
Online ordering and descriptions were praised by some, but a few reviewers reported misleading sizing guidance and fit surprises.
Many reviews praise fabric, comfort, fit and durability; a minority report issues such as poor stitching, transparency or pilling on some items.
Multiple reviewers noted fast dispatch, secure packaging and helpful delivery updates; delivery speed and packaging were frequent positives.
Overall impressions are positive with repeat buyers and satisfied customers, though critics point to fit problems and isolated quality or service failures.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (52) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Product good but delivery delayed seven days; criticises Evri.
“After 7 days it has not arrived.”
Returned items and replacements delayed; poor returns handling and sizing.
“I really think that this company need to look at it’s return policy”
Poor dispatch, returns, sizing and customer service; slow refund.
“quick to take your money, slow to despatch and deliver”
Still no refund after nearly 14 days; customer service unresponsive.
“Nearly 14 days and still no refund.”
Fast delivery and size recommendation matched; rides very well.
“Fast delivery within one week.”
Excellent product but repeatedly poor delivery service from Evri.
“great product but the delivery lets it down time and time again”
Replacement not received and customer support unresponsive after returns.
“The lack of communication and accountability is extremely frustrating.”
Order not delivered after nine days; delivery slower than other brands.
“not yet delivered, 9 days from payment”
Product liked but DPD delivery repeatedly failed to deliver.
“DPD delivery is shockingly bad”
Returned item tracked delivered but return portal showed in transit; no acknowledgement.
“have still not started to process or acknowledge the return.”
Refunds can take up to 20 working days; unacceptable to be left out of pocket.
“reimbursements can take up to 20 working days”
Lightweight rain jacket kept rider dry and performed well.
“Absolutely outstanding rain jacket.”
Good quality shorts bought on sale provided excellent price.
“Good quality shorts”
Great gear, reliable delivery service and good sale.
“Le Col deliver in all senses.”
Bib tights praised and delivery was quick.
“Great pair of bib tights.”
They refuse exchange because item tried on; returns policy and service poor.
“because I've put it on they won't change it.”
Product described as best quality.
“Best quality!!”
Long-term customer: comfortable bibs, good value and durable kit.
“These are my 4th pair over the years and are super comfy.”
Support unresponsive over mispriced items; customer service poor.
“Not replying to emails through support and misprice of items.”
Shipping delayed and package appears stuck compared to faster rivals.
“the package seems to be stuck somewhere”
Packaging is now purely functional; item is good quality but fit varies.
“Packaging not what it used to be.”
Size and colour wrong, and customer must pay for returns.
“Sizing was way too small despite the item "being true to size”
Considers jersey top quality and worth spending more; good colour.
“Best cycling jersey definitely spend more for top quality”
Ordering process was smooth and straightforward.
“Smooth ordering process.”
Return from Australia led to high refund deduction and poor experience.
“the difference in my refund after returning was extremely high”
Favourite brand for quality clothing and responsive customer service.
“Le Col is definitely my favourite.”
Good service and on-time delivery; jersey fit was great.
“Jersey fitting was great”
Quick delivery and improvements over previous bib shorts.
“Delivered quickly and an upgrade on my previous Le col bib shorts”
Order not delivered and poor communication from Le Col and Evri.
“still no delivery”
Great quality kit and good customer service.
“Great quality kit and customer service.”
Comfortable, great-fitting shorts and tights; reviewer recommends and likes colours.
“Really comfortable and great fitting short and tights.”
Exceptional cycling apparel with high quality, performance, and comfort; highly recommended.
“Le Col cycling apparel is exceptional in both quality and performance.”
Product consistently meets expectations and remains excellent quality.
“Great product as always”
High-quality materials and attention to detail praised by the rider.
“Always assured of receiving a quality product from Le Col.”
Cut and fit were looser than expected, not as tight.
“Deos not fit as tight as I expected”
Lovely top with great quality and attractive packaging.
“Lovely top, great quality and beautifully packaged.”
Good product, service, and great value during sale.
“and with it being a sale item great value..”
Consistently good quality, comfortable fit, prompt delivery updates.
“Such good quality items that do everything they are supposed to.”
XS bib shorts had disappointing stitching, design, and poor fit.
“Wasn’t impressed with the stitching or the design .or the fit”
Product described as great quality.
“Great quality”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Le Col is a cycling apparel company offering performance-oriented clothing such as jerseys, bib shorts and training pieces. The brand sells directly via its website and through retailers, and targets road cyclists seeking technical kit. Consumers searching reviews typically look for comments on fabric quality, fit, delivery and customer service.