Customers repeatedly praise Le Col for fabric quality, fit, and performance on the bike. Many reviews also mention repeated delivery failures and courier delays. Returns, refunds, and slow or unhelpful support draw frequent criticism. A smaller group of buyers report an easy order process and quick dispatch.
Examples from available reviews (Dec 2021 – Mar 2026).
Exceptional cycling apparel with high quality, performance, and comfort; highly recommended.
“Le Col cycling apparel is exceptional in both quality and performance.”
Product good but delivery delayed seven days; criticises Evri.
“After 7 days it has not arrived.”
Refunds can take up to 20 working days; unacceptable to be left out of pocket.
“reimbursements can take up to 20 working days”
Very happy with product quality, easy purchasing and sustainable packaging.
“online purchasing made simple, quick despatch and great sustainable packaging.”
Many reviews mention slow or stuck refunds and problems when handling returns. Several customers say their returned items were received but not acknowledged, and some report exchanges being refused after trying items on. A smaller number describe quick, hassle-free service and on-time fulfilment.
Buyers often say the products feel like good value, especially when purchased on sale. Multiple reviews argue the clothing earns its higher price through materials and longevity. A few accounts mention large refund deductions on international returns, which lowers the sense of value.
Many customers describe ordering and checkout as smooth and easy. Some say packaging has become more functional lately, while others point to sustainable materials and tidy presentation. Fit guidance on the site draws repeated comments about sizing that varies between styles.
Reviews frequently highlight high-grade materials, solid construction, and a comfortable fit. A few isolated reports mention pilling, see-through fabric, or stitching issues on specific items. Praise for durability and on-bike performance comes up often.
Many reviews say support is slow to respond on order problems, pricing errors, and returns. Some customers mention proactive contact, such as reward reminders, and prompt confirmations during routine orders. Complaints also recur about unclear courier tracking and missed delivery notices.
Reviews show a clear split: strong satisfaction with the products but frustration after purchase. Product quality and repeat buying stand out as key positives. Delivery reliability and after-sales support remain the main pain points.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (52) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Shorts were transparent, poor quality, and poor fitting.
“The quality is awful and they are transparent.”
Items as described with secure, fast delivery and good quality.
“Secure, fast delivery (quicker than time frame chosen)”
New cycling kit is smaller and better for Asian body shapes, but still slightly large.
“这次的骑行服比之前的小了适合亚洲人体形”
Jersey pilled after four hours and customer service was unhelpful.
“after less than 4 hours of riding it started to pill”
Le Col reminded about reward points; bib shorts were top quality.
“Le Col reminded me about my reward points”
Hors Categorie bib shorts praised for top quality, quick delivery, perfect fit.
“Hors Category cycling clothing is top quality merchandise.”
Product met expectations; stylish, perfect and high quality for biking.
“The product was exactly what we expected and wanted.”
Sizing guidance was inaccurate; medium recommendation didn't fit 34-inch waist.
“The website suggested Medium for 33-35inch waist which was not accurate”
Very happy with product quality, easy purchasing and sustainable packaging.
“online purchasing made simple, quick despatch and great sustainable packaging.”
Customer loves these bibs and has bought them three times.
“Love these bibs, this is my 3rd pair 😁”
Products excellent quality, well packaged and delivered quickly.
“Excellent quality products, well packaged & very quick delivery.”
Delivery efficient and items arrived as ordered.
“efficient delivery of goods as ordered”
According to customer reviews on Trust pilot, the long-sleeved sports jersey I want was only available at Le Col, and therefore I purchased it.
To put it plainly, I was delighted.
The item was of outstanding quality for the price, and it's the one I wear the most often when cycling.
At times, it's worthwhile to pay a bit extra for a product you know will endure.
While I wait for my new Le Col indoor Training Short, I wanted to express how encouraging it is to see a firm that promotes a healthy, active lifestyle.
I'm sure I'll be shopping from them again in the near future, so I hope they continue to do an excellent job.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Le Col is a UK cycling apparel brand that designs and sells performance road cycling clothing. Its range includes jerseys, bib shorts, jackets, and base layers with technical fabric specs. The brand sells directly through its online store and via selected retail partners. Product pages usually offer sizing advice, material information, and care instructions. Le Col provides customer support and a returns process for online orders.