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Lampandlight
Reviews & Experiences

Many customers mention fast delivery and products that match the online descriptions. Several reviewers highlight sturdy packaging and well-made lights. Another clear group describes failed deliveries, cancelled orders, and little or no response from the company. A minority report tricky assembly or items arriving damaged.

Overview & Key Metrics

Review count
41
Sources
trustpilot.com, Collected.reviews
Last updated
February 2026

What reviewers often mention

🎯

Service quality

A noticeable cluster of reviews describes orders being cancelled after dispatch, parcels returned to sender, and refunds that take time. Some customers point to carrier issues and say the company gives no clear explanation. A smaller set reports smooth returns and helpful staff when things go well.

💰

Value for money

Many reviewers say the products feel like good value, with reasonable prices for vintage and modern fittings. A few raise concerns about price differences that were not resolved. Overall, views on value track closely with comments on product quality.

User experience

Many shoppers describe an easy ordering process and clear delivery updates on the website. A few say the tracking pages are awkward to use, or that assembly is fiddly and instructions are weak. Isolated comments mention practical issues, such as plugs that stick out behind furniture.

🔧

Product quality

Multiple reviews say items matched the descriptions and arrived in good condition, with solid materials. A small number report damage on arrival. Positive feedback often mentions colour, finish, and vintage-style build quality.

📞

Communication

A strong negative cluster focuses on no response when deliveries fail or items get returned. At the same time, many reviewers praise clear dispatch messages and delivery tracking. Reviews repeatedly show this gap between timely status updates and reports of no contact.

Overall experience

Feedback splits between smooth purchases with fast delivery and accurate descriptions, and serious fulfilment problems with poor follow-up. Speed and product fit stand out as the most common positives. The main negatives centre on delivery handling and missing updates from the company.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026

Abu Abdullah 4/5

My living loom could not have looked better without the Antique chandelier brown 8-light - Giuseppe 8. Am grateful that you offered me exceptional customer service when I wanted to return one of the chandeliers that had broken during delivery. You made it so easy for me and I couldn't believe it. Today I received the Velvet Shade Peacock Print with inner Gold 40/40/40 and the bedrooms also look great. Your prices, timely deliveries, customer service and the ease of doing business with you is commendable! I will definitely come for more and recommend you to my friends. Keep up the good work!

Nov 26, 2021 · Collected.reviews

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.

About Lampandlight

Lampandlight is an online retailer focused on lighting fixtures and accessories. Its range covers pendant lights, floor lamps, ceiling fittings, shades, and decorative bulbs. Product pages list dimensions, materials, and technical details to help shoppers choose. The site offers online payment, shipping options, and a returns process. Lampandlight supplies lighting for home customers and trade projects through its e-commerce channels.