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Lampandlight
Reviews & Experiences

Many customers mention fast delivery and products that match the online descriptions. Several reviewers highlight sturdy packaging and well-made lights. Another clear group describes failed deliveries, cancelled orders, and little or no response from the company. A minority report tricky assembly or items arriving damaged.

Overview & Key Metrics

Review count
41
Sources
trustpilot.com, Collected.reviews
Last updated
February 2026

What reviewers often mention

🎯

Service quality

A noticeable cluster of reviews describes orders being cancelled after dispatch, parcels returned to sender, and refunds that take time. Some customers point to carrier issues and say the company gives no clear explanation. A smaller set reports smooth returns and helpful staff when things go well.

💰

Value for money

Many reviewers say the products feel like good value, with reasonable prices for vintage and modern fittings. A few raise concerns about price differences that were not resolved. Overall, views on value track closely with comments on product quality.

User experience

Many shoppers describe an easy ordering process and clear delivery updates on the website. A few say the tracking pages are awkward to use, or that assembly is fiddly and instructions are weak. Isolated comments mention practical issues, such as plugs that stick out behind furniture.

🔧

Product quality

Multiple reviews say items matched the descriptions and arrived in good condition, with solid materials. A small number report damage on arrival. Positive feedback often mentions colour, finish, and vintage-style build quality.

📞

Communication

A strong negative cluster focuses on no response when deliveries fail or items get returned. At the same time, many reviewers praise clear dispatch messages and delivery tracking. Reviews repeatedly show this gap between timely status updates and reports of no contact.

Overall experience

Feedback splits between smooth purchases with fast delivery and accurate descriptions, and serious fulfilment problems with poor follow-up. Speed and product fit stand out as the most common positives. The main negatives centre on delivery handling and missing updates from the company.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026

Trevor experience

Product exactly as described with very fast delivery.

“Just as described and the quickest delivery ever!!!!”

Feb 16, 2026 · trustpilot.com
Rob Brownlow service

Clear website, timely delivery updates, and a fantastic product.

“Everything about the whole experience was 10/10.”

Feb 16, 2026 · trustpilot.com
Mr Nick Evans quality

The light arrived damaged.

“When the light arrived it was damaged”

Feb 15, 2026 · trustpilot.com
MSRITAHALLAM experience

Easy ordering, fast delivery, and a beautiful floor lamp.

“Fast delivery very easy to order & a beautiful floor lamp”

Feb 15, 2026 · trustpilot.com
Hoi Lun Cheung usability

Website order checking is not user-friendly, though products are nice.

“I cannot check the order in the website, it’s not user friendly”

Feb 15, 2026 · trustpilot.com
Ash Wickham quality

Shade arrived as described with good colour and quality.

“Lovely shade just as described, good colour and quality”

Feb 15, 2026 · trustpilot.com
SIAN LEONARD experience

Ordering and delivery were straightforward; pleased with stylish wooden lights.

“straightforward ordering and delivery”

Feb 13, 2026 · trustpilot.com
CAMILLA BAILEY experience

Reviewer expresses satisfaction with their purchase.

“Excellent thank you.”

Feb 12, 2026 · trustpilot.com
steve C usability

Assembly is fiddly with poor instructions, though the lamp seems good value.

“assembly instructions are poor and it is somewhat fiddly to erect”

Feb 12, 2026 · trustpilot.com
Acapela Studio communication

Order not received and company unresponsive with no contact details.

“complete lack of care or communication from the company.”

Feb 12, 2026 · trustpilot.com
Paul Brooksbank communication

Prompt delivery with good communication throughout the process.

“Prompt delivery and good communication throughout.”

Feb 12, 2026 · trustpilot.com
Mary Robinson experience

Beautiful lamp received with fast delivery.

“Beautiful lamp and fast delivery thank you”

Feb 10, 2026 · trustpilot.com
Eileen communication

Delivery details were well communicated and items arrived on time.

“details of delivery well communicated and delivery on time.”

Feb 10, 2026 · trustpilot.com
Angus Mackenzie usability

Brass ceiling light suits low ceilings and the remote works well.

“Remote control works well.”

Feb 10, 2026 · trustpilot.com
Mark Wilson experience

Very fast delivery from the Netherlands and product as described.

“Very fast delivery, especially as delivered from The Netherlands.”

Feb 09, 2026 · trustpilot.com
Chris experience

Product as described and delivered quickly.

“As described and quick”

Feb 09, 2026 · trustpilot.com
Mandy Farnham experience

Easy ordering with quick delivery and a quality product.

“Easy ordering, quick delivery and quality product.”

Feb 09, 2026 · trustpilot.com
Tyler experience

Lamp suits the room; lacked UK plug but delivery was quick.

“only grievance is I didn’t realise it didn’t have a uk plug”

Feb 07, 2026 · trustpilot.com
Barbara Williams communication

Easy website and good communication during despatch; will buy again.

“good communication during despatch.”

Feb 07, 2026 · trustpilot.com
Sue experience

Floor lamp arrived well packaged; ordering straightforward with updates.

“Ordering was straightforward and I was kept informed about the delivery.”

Feb 07, 2026 · trustpilot.com
Sion Carthy usability

Lamp is well made but plug protrudes awkwardly behind furniture.

“the plug sticks out a long way”

Sep 30, 2025 · trustpilot.com
customer service

Item not delivered and refund delayed due to carrier issues.

“item didn't arrive”

Sep 30, 2025 · trustpilot.com
Teresa communication

Item not delivered and company did not respond to emails.

“Item hasn’t arrived.”

Sep 30, 2025 · trustpilot.com
Angela Ellse Stevens service

Order cancelled after shipping with no explanation provided.

“Cancelled my order once it was shipped”

Sep 30, 2025 · trustpilot.com
MP communication

Order was returned to sender and the company did not inform me.

“nobody at the company BOTHERED TO TELL ME.”

Sep 30, 2025 · trustpilot.com
J.Marchant service

Order delayed; tracking shows no recent updates for several days.

“still waiting, last DPD tracking entry was 4 days ago.”

Sep 30, 2025 · trustpilot.com
Alison quality

Vintage lights described as very good quality and reasonable price.

“Very good quality, vintage lights.”

Sep 30, 2025 · trustpilot.com
Mr GEORGE MANNING quality

Items matched the description and were reported as good quality.

“The items were of good quality and as described”

Sep 30, 2025 · trustpilot.com
JR communication

Payment taken but items returned to sender without any explanation.

“tracking number then shows return to sender.”

Sep 30, 2025 · trustpilot.com
k keating service

Order returned by courier without delivery and no explanation given.

“The order never arrived - it was dispatched and then returned to the sender”

Sep 30, 2025 · trustpilot.com
Evie Antoniou communication

Courier returned item and company provided no contact or explanation.

“no email to explain why it was sent back.”

Sep 30, 2025 · trustpilot.com
customer service

Order returned without delivery and resending is now said impossible.

“returned to sender r with out any attempt to deliver.”

Sep 30, 2025 · trustpilot.com
Elayne Shannon experience

Beautiful lamp complements the glass room and rustic walls.

“Beautiful lamp really complements the glass room and rustic walls”

Sep 30, 2025 · trustpilot.com
Hywel Buckland service

Company corrected an ordering mistake and provided well-made lights.

“Very easy firm to deal with.”

Sep 30, 2025 · trustpilot.com
Isabel Lewis experience

Quick delivery and product matched what I was looking for.

“Quick delivery and product exactly what I was looking for”

Sep 30, 2025 · trustpilot.com
Gail Macgregor experience

Four fittings arrived in perfect condition, well packaged, with updates.

“Regular emails to confirm progress and delivery.”

Sep 30, 2025 · trustpilot.com
Danni service

Price discrepancy was not resolved and no explanation offered.

“there was a price difference.”

Sep 30, 2025 · trustpilot.com
Customer quality

Fan light delivered quickly, looks good and functions well.

“Fan light came really quickly and is great quality”

Sep 30, 2025 · trustpilot.com
Steven Young service

Fast delivery and helpful customer service; highly recommended.

“Fast delivery and great customer service.”

Sep 30, 2025 · trustpilot.com
customer experience

Order delivered as promised and items were exactly as requested.

“all in good order and exactly what I asked for”

Sep 30, 2025 · trustpilot.com

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.

About Lampandlight

Lampandlight is an online retailer focused on lighting fixtures and accessories. Its range covers pendant lights, floor lamps, ceiling fittings, shades, and decorative bulbs. Product pages list dimensions, materials, and technical details to help shoppers choose. The site offers online payment, shipping options, and a returns process. Lampandlight supplies lighting for home customers and trade projects through its e-commerce channels.