Reviews Analysed
21
We Collect & Analyse Reviews
KJ Beckett
Experiences & Reviews
KJ Beckett is a UK online retailer selling clothing, bags and accessories via an e-commerce site. The business lists branded and non‑branded items, displays product details and offers delivery options with tracking and a customer service channel for order queries.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
30d
Overall Rating
4.7
Our Analysis
🎯
Service quality
Most reviewers report reliable, timely fulfilment and good stock management; a minority note slow deliveries, poor packaging or difficult returns.
Share
Strong
25%
💰
Value for money
Several reviewers mention competitive pricing, bargains on branded items and low postage costs, with no widespread complaints about value.
Share
Strong
6%
⚡
User experience
Customers generally find the website and checkout straightforward and efficient; a few ask for more detailed product measurements or information.
Share
Strong
11%
🔧
Product quality
Most reviewers describe products as well made and accurate to description; a small number report incorrect items or fabric issues.
Share
Strong
18%
📞
Communication
Reviews frequently note proactive, clear communication and helpful customer service, including delivery updates and after‑sales support.
Share
Strong
13%
⭐
Overall experience
Overall sentiment is positive with many repeat buyers; isolated negatives focus on packaging, order accuracy and returns handling.
Share
Strong
28%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – September 2025).
Falke Tiago Socks
"
I know that a lot of people have a hard time finding socks that fit, or that are comfortable to wear. I was optimistic when I found this website and thought that I might be able to find socks that were good quality, and fit well for my dad. I ordered a dozen of assorted Falke Tiago socks and made payment which was easy.I was eager to receive the package, unfortunately, when the package came ,nothing was close to what I ordered. The colors, sizes were different. They were thin and uncomfortable.This was my first and last purchase from this store. Return process is horrible .It is a huge hassle and they make it as difficult as possible yet the sales person cannot pay close attention to details. "
Anna Curtis
Collected.reviews
Nov 23, 2021
Featured for: Complaint about wrong items and returns
Excellent company
"Excellent company. Clear product choices. Easy purchasing options. Good..."
Douglas
Trustpilot
Sep 30, 2025
Featured for: Clear praise: delivery and communication
Lovely bag, awful packaging.
"Glad to find the bag I wanted and a competitive price but badly let down by the packaging. The bag, which for me was expensive, was just bare in a gre..."
Kate Weeks
Trustpilot
Sep 30, 2025
Featured for: Positive product, negative packaging concern
Amazing quality and after sale service
"Amazing quality. Top fabric. Splendid color. And superb after sale service...."
FP
Trustpilot
Sep 30, 2025
Featured for: Strong product quality and aftercare
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
D
Douglas
trustpilot.com
Sep 30, 2025
Excellent company
Excellent company. Clear product choices. Easy purchasing options. Good...
P
Pauline Muringayi
trustpilot.com
Sep 30, 2025
Order delivered exactly as on the…
Order delivered exac...
W
William Sheppard
trustpilot.com
Sep 30, 2025
Very good online retailer
Excellent products very well presented on their website. Efficient purchasin...
c
customer
trustpilot.com
Sep 30, 2025
Great price and excellent customer…
Great price and excel...
K
Knitter
trustpilot.com
Sep 30, 2025
Excellent choice, price and service
I've placed several orders for Roka bags with K J Beckett over a period of time. They stock a huge range of bags at better prices than Roka and with l...
C
Christopher Whitehouse
trustpilot.com
Sep 30, 2025
Good and quick on line service.
Good and quick on line service. More detailed information on the Bruhl trousers...
K
Kate Weeks
trustpilot.com
Sep 30, 2025
Lovely bag, awful packaging.
Glad to find the bag I wanted and a competitive price but badly let down by the packaging. The bag, which for me was expensive, was just bare in a gre...
G
G.F.Clark
trustpilot.com
Sep 30, 2025
I wanted to Bruhl trousers
I wanted to Bruhl trousers. You had a comprehensive...
K
KATHERINE REID
trustpilot.com
Sep 30, 2025
Great product well made and ideal for…
Great product well made and ideal for our Grandsons...
A
Amanda Dredge
trustpilot.com
Sep 30, 2025
Lovely jewellery box
Lovely jewellery box, great quality and g...
P
Ppp
trustpilot.com
Sep 30, 2025
Excellent service
Excellent service. The Roka bag is...
P
Paul Staines
trustpilot.com
Sep 30, 2025
Good quality product delivered promptly.
Good quality product...
A
Andrew Rushmer
trustpilot.com
Sep 30, 2025
Extremely efficient
Extremely efficient. I ordered something using their guaranteed next day service...
J
James Henry
trustpilot.com
Sep 30, 2025
Efficient timely delivery of hard to…
Efficient timely delivery of hard to get Bruhl trousers. Good stock manage...
J
J Murray
trustpilot.com
Sep 30, 2025
Good customer services
I ordered a pair of ladies sunglasses which did say on their website would take a bit longer - unfortunately by the time they were sent out they went...
A
Andrew Gulliford
trustpilot.com
Sep 30, 2025
Great products
Great products, prompt deliv...
A
Alex Sanderson
trustpilot.com
Sep 30, 2025
Very proactive in communication
Very proactive in communication, contacting me in advance of delayed delivery....
C
Customer
trustpilot.com
Sep 30, 2025
Fantastic!
First time ordering and everything came beautifully and carefully packed. Customer service is also brilliant - very helpful & f...
S
Sarah P
trustpilot.com
Sep 30, 2025
Great purchases
...
F
FP
trustpilot.com
Sep 30, 2025
Amazing quality and after sale service
Amazing quality. Top fabric. Splendid color. And superb after sale service....
Conclusion
Reviews show consistent strengths in product condition, prompt delivery and proactive communication; many customers report repeat purchases. Several buyers highlight competitive pricing on branded bags and good stock availability. Common caveats include occasional slow dispatch, minimal gift‑style packaging and at least one difficult return experience. If you value prompt delivery and clear communication, reviews indicate generally positive outcomes; if gifting is important, check packaging descriptions and product photos before purchase.