Order arrived with incorrect, poor-quality socks and difficult returns.
“nothing was close to what I ordered...They were thin and uncomfortable.”
Reviews show consistent strengths in product condition, prompt delivery and proactive communication; many customers report repeat purchases. Several buyers highlight competitive pricing on branded bags and good stock availability. Common caveats include occasional slow dispatch, minimal gift‑style packaging and at least one difficult return experience. If you value prompt delivery and clear communication, reviews indicate generally positive outcomes; if gifting is important, check packaging descriptions and product photos before purchase.
Examples from available reviews (Apr 2012 – Feb 2026).
Order arrived with incorrect, poor-quality socks and difficult returns.
“nothing was close to what I ordered...They were thin and uncomfortable.”
Clear product choices, easy purchasing and tracked delivery on time.
“Excellent company.”
Bag met expectations but poor packaging made gifting impossible.
“Lovely bag, awful packaging.”
High quality fabric and superb after-sale service encouraged repeat purchase.
“Amazing quality. Top fabric. Splendid color.”
Most reviewers report reliable, timely fulfilment and good stock management; a minority note slow deliveries, poor packaging or difficult returns.
Several reviewers mention competitive pricing, bargains on branded items and low postage costs, with no widespread complaints about value.
Customers generally find the website and checkout straightforward and efficient; a few ask for more detailed product measurements or information.
Most reviewers describe products as well made and accurate to description; a small number report incorrect items or fabric issues.
Reviews frequently note proactive, clear communication and helpful customer service, including delivery updates and after‑sales support.
Overall sentiment is positive with many repeat buyers; isolated negatives focus on packaging, order accuracy and returns handling.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Reviewcentre (5) · Reviews (1) · Quotes shortened · As of: February 2026
Clear product choices, easy purchasing and tracked delivery on time.
“Excellent company.”
Order matched the pictured product on delivery exactly.
“Order delivered exactly as on the picture”
Website presented products well and purchasing was efficient with timely delivery.
“Excellent products very well presented on their website.”
Good price combined with excellent customer service.
“Great price and excellent customer service”
Stocks a wide Roka bag range at better prices and lower postage.
“They stock a huge range of bags at better prices than Roka”
Service was quick but product listings lacked detailed trousers measurements.
“Good and quick on line service.”
Bag met expectations but poor packaging made gifting impossible.
“Lovely bag, awful packaging.”
Comprehensive stock of Bruhl trousers, slightly slow delivery.
“You had a comprehensive stock available.”
Well-made product ideal as a birthday gift and recommended.
“Great product well made and ideal for our Grandsons birthday.”
Jewellery box was high quality, good price, and arrived promptly.
“Lovely jewellery box, great quality and great price, it also arrived very promptly.”
Excellent service and Roka bag matched the desired colour.
“The Roka bag is lovely and just the colour I wanted”
Product was good quality and delivered promptly.
“Good quality product delivered promptly.”
Next-day service dispatched quickly and arrived within twenty-four hours.
“it was dispatched an hour later and arrived within 24 hours of me ordering it.”
Efficient, timely delivery and good stock management of hard-to-get trousers.
“Efficient timely delivery of hard to get Bruhl trousers.”
Item was lost in post but company refunded and sent replacement promptly.
“they did in fact refund me and a replacement free pair were sent out quickly.”
Products were great with prompt delivery and strong communication.
“Great products, prompt delivery and super communication.”
Proactive communication about delivery delays; product matched description.
“Very proactive in communication, contacting me in advance of delayed delivery.”
Careful packing and brilliant customer service despite long delivery wait.
“everything came beautifully and carefully packed.”
Reviewer said their purchases were great.
“Great purchases”
High quality fabric and superb after-sale service encouraged repeat purchase.
“Amazing quality. Top fabric. Splendid color.”
I know that a lot of people have a hard time finding socks that fit, or that are comfortable to wear. I was optimistic when I found this website and thought that I might be able to find socks that were good quality, and fit well for my dad. I ordered a dozen of assorted Falke Tiago socks and made payment which was easy.I was eager to receive the package, unfortunately, when the package came ,nothing was close to what I ordered. The colors, sizes were different. They were thin and uncomfortable.This was my first and last purchase from this store. Return process is horrible .It is a huge hassle and they make it as difficult as possible yet the sales person cannot pay close attention to details.
Reviewer was updated throughout and received the hat in good time.
“I was kept up to date with the whole process”
Order arrived quickly within a week to Lithuania; everything was excellent.
“It's pretty fast, because my Location is Lithuania.”
Payment taken but item not received and calls unanswered.
“I have still not received anything.”
They charged immediately, failed to supply item, and later refunded without notice.
“They charged my credit card immediately, but did not have the product I ordered in stock.”
Site offered a great range, free delivery, and quick arrival.
“They had a fantastic range of wallets and free delivery.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
KJ Beckett is a UK online retailer selling clothing, bags and accessories via an e-commerce site. The business lists branded and non‑branded items, displays product details and offers delivery options with tracking and a customer service channel for order queries.