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We Collect & Analyse Reviews

Just Lawnmowers
Experiences & Reviews

Just Lawnmowers is a UK-based retailer specialising in lawn mowers and garden machinery, operating an online shop that lists multiple brands and offers delivery, assembly options and customer support. Consumers researching vendors typically look for product specifications, delivery terms, warranty and after-sales services when comparing Just Lawnmowers with other garden-equipment retailers.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 90%
Latest Review 12d
Overall Rating
4.5

Our Analysis

🎯

Service quality

Most reviewers report fast delivery, helpful staff and an easy ordering process; a small number cite poor after-sales response in failure cases.

Share
29%
Strong
💰

Value for money

Several customers describe competitive pricing and acceptable extra service fees (assembly/checks); one review notes cost sensitivity for budget buyers.

Share
8%
Strong
⚡

User experience

Website and ordering are described as straightforward; customers value assembly tutorials and simple setup for new machines.

Share
14%
Strong
🔧

Product quality

Many reviews praise mower performance and condition on delivery, but some customers received faulty or incorrect items that required resolution.

Share
11%
Mixed
📞

Communication

Numerous reviewers mention clear, prompt updates and helpful staff; a minority report delayed refunds or missing warranty/registration information.

Share
15%
Mixed
⭐

Overall experience

Overall experiences are positive: efficient delivery, helpful staff and satisfactory purchases predominate, with isolated negative cases around faults and refunds.

Share
24%
Strong

View all 21 public customer reviews – filtered by relevance →

Our Independent Methodology

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Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

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Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

C
Craig
trustpilot.com Sep 30, 2025

Great customer service and fast delivery

Great customer servi...

M
MB_Reading
trustpilot.com Sep 30, 2025

Delivery and instruction was excellent…

Delivery and instruction was excellent...

C
Customcp walters
trustpilot.com Sep 30, 2025

Purchased cobra air mower which broke…

Purchased cobra air mower which broke down 30 minutes after starting. Brand-new and all instructions followed before starting. Company said it...

M
Mark Spencer
trustpilot.com Sep 30, 2025

The customer service was very good also…

The customer service was very good also the extra fee for these guys to fuel the machines a...

M
Mark Butcher
trustpilot.com Sep 30, 2025

The company was easy to engage and…

The company was easy to engage...

M
MR Tim Wheater
trustpilot.com Sep 30, 2025

Super fast dispatch and delivery

Super fast dispa...

R
Robert Richardson
trustpilot.com Sep 30, 2025

A great service and very helpful staff.

A great service and...

A
Andrew McMillan andmcmi-
trustpilot.com Sep 30, 2025

Your firm was recommended by Which?

Your firm was recommended by Which?. The ordering was simple, and delivery prompt. The d...

R
Rosie
trustpilot.com Sep 30, 2025

Efficient ordering and delivery

Efficient order...

P
Paul L
trustpilot.com Sep 30, 2025

Ordered on line

Ordered on line. Delivere...

J
Jackie Marshall
trustpilot.com Sep 30, 2025

straightforward and easy to navigate…

straightforward and easy to navigate websit...

E
Edward Harrison
trustpilot.com Sep 30, 2025

Fantastic service from start to finish

Fantastic service f...

D
Daniel Hackett
trustpilot.com Sep 30, 2025

Arrived broken asked for a refund and…

Arrived broken asked for a refund and to return it and still not h...

Y
Y Kempster
trustpilot.com Sep 30, 2025

Very friendly and helpful

Very friendly and helpful. Great customer service. I had the additional service where the Lawnmower is already assem...

A
Andrew
trustpilot.com Sep 30, 2025

Very easy to deal with

Just Lawnmowers were very easy to deal with. Sadly the lawn tractor has sat in the shed since delivery due to the hot weather an...

A
Anthony Browning
trustpilot.com Sep 30, 2025

Had an issue with incorrect product…

Had an issue with incorrect product delivered(hence only four stars) However the office staff dealing with the problem...

C
CS
trustpilot.com Sep 30, 2025

Highly recommended company

I did a lot of research before making my purchase and I found myself coming back to the 'Just Lawnmowers' website continuously as it was so easy to us...

S
Stephen Thomas
trustpilot.com Sep 30, 2025

Everything sent quickly

Everything sent quickly, ef...

T
Thomas Mursell
trustpilot.com Sep 30, 2025

Found through Google!

Found through Google! Brilliant service and easy to order procedure. Lady called Bella kept me updated. Mower arrive 4 days later. Simple to assemble...

M
Mr. keith cowen
trustpilot.com Sep 30, 2025

hedge cutter

fast delivery,value for money, excellent commu...

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Conclusion

Customer feedback for Just Lawnmowers shows consistent strengths in delivery speed, helpful staff and an easy-to-use website, with many buyers reporting smooth assembly and good starter performance. Several customers also value paid setup or tutorial services when purchasing. However, there are verified reports of faulty or incorrect items and isolated issues with refunds or missing warranty information. When buying, check the seller’s return/refund process, confirm warranty/registration steps and consider the paid assembly option if you want a guided first use.