Many customers point to fast dispatch and delivery drivers who check items and show how they work. Shoppers also mention keen pricing, plus occasional free delivery or discounts. A noticeable group reports early breakdowns, damaged or wrong items, and returns that are hard to sort out. Some low-rated reviews also mention communication and fulfilment problems, even as others strongly praise the service team.
Examples from available reviews (Jul 2016 – Mar 2026).
Service and delivery were excellent and the delivery man was knowledgeable.
“service was excellent delivery spot on time”
Competitive prices and reliable service make this the go-to supplier.
“Great prices and service.”
Brand-new mower failed quickly and customer service was unresponsive.
“broke down 30 minutes after starting.”
One item missing, another appeared used, and company ignored emails until dispute.
“they responded within 5 minutes when I issued a Paypal dispute against them!”
A large group of reviews applauds same-day or next-day dispatch, helpful delivery drivers, and checks or demos on delivery. Several customers name staff and describe easy ordering that made the purchase run smoothly. A smaller set reports wrong items, late deliveries, or returns that were not resolved.
Many comments point to competitive prices, occasional extra discounts, and free next-day delivery as key value points. Some buyers mention higher-priced models, and one review says the product was not cheap. Most feedback leans positive on value, with a few notes of price sensitivity.
Many buyers describe simple online ordering and quick, clear updates from staff. A few mention missing assembly tools or items that arrived resealed and needed extra work. Complaints about usability come up less often than praise for the website and checkout flow.
Several reviews report immediate or early faults, such as machines that would not start and broken clutches. Others say items arrived new, started on the first pull, and worked well. The feedback splits clearly between customers with strong performance and those hit by major defects.
Many reviews mention fast, helpful replies and clear delivery updates from staff. Several others describe weak communication around warranty registration, responses about missing items, and late or failed paid deliveries. Problems around warranty and returns messaging show up repeatedly in lower-rated reviews.
Most five-star reviews focus on delivery speed, helpful staff, and good value. Lower ratings centre on breakdowns, damaged or incorrect items, and returns that are difficult to complete. Overall, feedback is split between efficient fulfilment and a smaller set of serious post-sale issues.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviewcentre (10) · Reviews (3) · Reviews (1) · Quotes shortened · As of: March 2026
Service and delivery were excellent and the delivery man was knowledgeable.
“service was excellent delivery spot on time”
Delivery included pre-assembly, checks and a helpful chat on delivery.
“Delivery, pre assembly, check over & helpful chat on delivery all very worthwhile.”
Competitive prices and reliable service make this the go-to supplier.
“Great prices and service.”
Provided good all-round service.
“Good all round service.”
Helpful advice, easy communication and fast next-day delivery.
“helpful advice, easy to talk too and fast delivery.”
Excellent customer service and a reliable delivery driver recommended.
“Excellent customer service&delivery driver was spot on”
Good price but exceptional, friendly staff made the experience memorable.
“The product bought was competitively priced but the service received was the reason I shall be back.”
Friendly service with deliveries consistently on time.
“Very friendly Service delivery always on time thank you”
Quick purchase, clear delivery communication and a helpful driver demonstration.
“Delivery driver gave he a quick but helpful demo of mount field petrol mower.”
Good communication and on-time delivery with complimentary setup checks.
“They built it up and checked it, even put the engine oil in and some petrol at no extra cost.”
Good price, prompt delivery, helpful handover and items arrived new.
“All arrived in new condition with all instructions, paperwork in protective plastic bag.”
Brilliant service from start to finish.
“Brilliant from start to finish Thank you.”
Very good service with helpful information from Josh.
“Very good service Josh was excellent at giving me information”
Excellent service from first contact through delivery; praised driver.
“Fantastic service from first call ordering til delivery .”
Brilliant delivery by Lee and efficient, communicative back office.
“Lee was great with delivery gave time to explain and was very professional”
Service was very good and easy to deal with.
“Very good service great to deal with”
Helpful and friendly staff with good pricing.
“helpful and friendly and good prices”
Mower was delivered by the company's own friendly driver.
“Having mower delivered by your own firm and friendly driver”
Company delivery and demonstration on starting were very helpful.
“Delivered to my house by the company l purchased the mower from and demonstration on use and starting proceedure was really helpful”
Delivery and mower condition were excellent; fuller review pending.
“The delivery and condition of lawnmower is excellent”
Customer praised great service and fast delivery.
“Great customer service and fast delivery”
Delivery and instruction were excellent and mower arrived like new.
“Delivery and instruction was excellent and mower is as new even though ex-demo.”
Brand-new mower failed quickly and customer service was unresponsive.
“broke down 30 minutes after starting.”
Customer praised helpful service and useful pre-delivery checks.
“The customer service was very good”
Company was easy to contact and provided excellent service.
“The company was easy to engage and their service was excellent.”
Dispatch and delivery were very fast.
“Super fast dispatch and delivery”
Service was great and staff were very helpful.
“A great service and very helpful staff.”
Ordering was simple and delivery prompt with helpful staff.
“The delivery man was most helpful and gave good information.”
Ordering and delivery were efficient.
“Efficient ordering and delivery”
Order placed online and delivered as expected.
“Ordered on line. Delivered when expected. Job done”
Website was easy to navigate and mower performed well.
“straightforward and easy to navigate website.”
Service was fantastic from start to finish.
“Fantastic service from start to finish”
Item arrived broken and refund/return communications were not received.
“Arrived broken asked for a refund and to return it”
Friendly, helpful staff provided assembly and a useful tutorial.
“Very friendly and helpful. Great customer service.”
Easy to deal with but no information about warranty registration.
“I have received no information about the warranty/ registration of the machine.”
Incorrect product initially delivered but staff resolved the issue efficiently.
“Had an issue with incorrect product delivered(hence only four stars)”
Easy website, good price, clear communications and timely delivery.
“The communications were quick and clear”
Items were sent quickly, efficiently and as expected.
“Everything sent quickly, efficiently, and as expected.”
Mower arrived quickly, started easily and performs brilliantly.
“it started on FIRST pull - A M A Z I N G.”
Fast delivery, good value and excellent staff communication.
“fast delivery,value for money, excellent communication from staff, excellent delivery driver”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Just Lawnmowers is a UK retailer focused on lawn mowers and garden machinery. It sells petrol, battery and ride-on mowers, plus attachments, blades and replacement parts. The website lets customers browse product pages with technical specs and images. Sales and support teams answer pre-sales and technical queries by phone and email.