Customer feedback for Just Lawnmowers shows consistent strengths in delivery speed, helpful staff and an easy-to-use website, with many buyers reporting smooth assembly and good starter performance. Several customers also value paid setup or tutorial services when purchasing. However, there are verified reports of faulty or incorrect items and isolated issues with refunds or missing warranty information. When buying, check the seller’s return/refund process, confirm warranty/registration steps and consider the paid assembly option if you want a guided first use.
Examples from available reviews (Jul 2016 – Feb 2026).
Brand-new mower failed quickly and customer service was unresponsive.
“broke down 30 minutes after starting.”
Mower arrived quickly, started easily and performs brilliantly.
“it started on FIRST pull - A M A Z I N G.”
Friendly, helpful staff provided assembly and a useful tutorial.
“Very friendly and helpful. Great customer service.”
Easy website, good price, clear communications and timely delivery.
“The communications were quick and clear”
Most reviewers report fast delivery, helpful staff and an easy ordering process; a small number cite poor after-sales response in failure cases.
Several customers describe competitive pricing and acceptable extra service fees (assembly/checks); one review notes cost sensitivity for budget buyers.
Website and ordering are described as straightforward; customers value assembly tutorials and simple setup for new machines.
Many reviews praise mower performance and condition on delivery, but some customers received faulty or incorrect items that required resolution.
Numerous reviewers mention clear, prompt updates and helpful staff; a minority report delayed refunds or missing warranty/registration information.
Overall experiences are positive: efficient delivery, helpful staff and satisfactory purchases predominate, with isolated negative cases around faults and refunds.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviewcentre (10) · Reviews (3) · Reviews (1) · Quotes shortened · As of: February 2026
As it's powerful 36 V lithium ion batteries for uncompromised power, the Bosch Rotak 36-650 cordless lawn mower is reliable and environmentally friendly. This Bosch lawn mower has 7 cutting heights to tackle any type of grass, including thicker grass on hillsides. It has a long running time with no need to stop to refuel, and the motor is self-cooling during use. The adjustable handlebars allow easy one-handed operation, and the tool-less adjuster allows quick height adjustment, which saves time during mowing. This lightweight cordless lawn mower weighs only 37 pounds.However, the lawn is not good for people who dont want to spend much.
New cultivator failed after little use and warranty handling was poor.
“it simply will not start.”
Product proved unsuitable and staff refused returns and were rude.
“Even more reason for us not to take it back”
Very happy with price, delivery and service.
“Amazing, very happy with price, delivery and service.”
Received a further discount and free next-day delivery; very satisfied.
“Product was sent FREE next day delivery also.”
Received a different, unsafe machine and company resisted full refund.
“Machine unusable after three days usage.”
One item missing, another appeared used, and company ignored emails until dispute.
“they responded within 5 minutes when I issued a Paypal dispute against them!”
Paid for Saturday delivery but received no communication and late incomplete delivery.
“Paid extra for Sat delivery but mower never arrived.”
Machine failed after 12 weeks and manufacturer had to sort it out.
“machine failed after 12 weeks”
Reported a failed clutch on a Suffolk Punch after little use.
“failed clutch after little use”
Item arrived resealed and scratched, appearing used or as a demo model.
“box was tatty and had been opened and resealed a couple of times.”
Order promised next-day delivery arrived late and lacked communication.
“it's now Thursday and still not received my item”
Lawnmower arrived but wasn't ready to use and lacked tools.
“I had to unwrap it and then had to find my own spanner to fit the handle.”
Ordered on Saturday and received delivery the following Tuesday.
“took delivery on the following Tuesday.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Just Lawnmowers is a UK-based retailer specialising in lawn mowers and garden machinery, operating an online shop that lists multiple brands and offers delivery, assembly options and customer support. Consumers researching vendors typically look for product specifications, delivery terms, warranty and after-sales services when comparing Just Lawnmowers with other garden-equipment retailers.