Many customers point to fast dispatch and delivery drivers who check items and show how they work. Shoppers also mention keen pricing, plus occasional free delivery or discounts. A noticeable group reports early breakdowns, damaged or wrong items, and returns that are hard to sort out. Some low-rated reviews also mention communication and fulfilment problems, even as others strongly praise the service team.
Examples from available reviews (Jul 2016 – Mar 2026).
Service and delivery were excellent and the delivery man was knowledgeable.
“service was excellent delivery spot on time”
Competitive prices and reliable service make this the go-to supplier.
“Great prices and service.”
Brand-new mower failed quickly and customer service was unresponsive.
“broke down 30 minutes after starting.”
One item missing, another appeared used, and company ignored emails until dispute.
“they responded within 5 minutes when I issued a Paypal dispute against them!”
A large group of reviews applauds same-day or next-day dispatch, helpful delivery drivers, and checks or demos on delivery. Several customers name staff and describe easy ordering that made the purchase run smoothly. A smaller set reports wrong items, late deliveries, or returns that were not resolved.
Many comments point to competitive prices, occasional extra discounts, and free next-day delivery as key value points. Some buyers mention higher-priced models, and one review says the product was not cheap. Most feedback leans positive on value, with a few notes of price sensitivity.
Many buyers describe simple online ordering and quick, clear updates from staff. A few mention missing assembly tools or items that arrived resealed and needed extra work. Complaints about usability come up less often than praise for the website and checkout flow.
Several reviews report immediate or early faults, such as machines that would not start and broken clutches. Others say items arrived new, started on the first pull, and worked well. The feedback splits clearly between customers with strong performance and those hit by major defects.
Many reviews mention fast, helpful replies and clear delivery updates from staff. Several others describe weak communication around warranty registration, responses about missing items, and late or failed paid deliveries. Problems around warranty and returns messaging show up repeatedly in lower-rated reviews.
Most five-star reviews focus on delivery speed, helpful staff, and good value. Lower ratings centre on breakdowns, damaged or incorrect items, and returns that are difficult to complete. Overall, feedback is split between efficient fulfilment and a smaller set of serious post-sale issues.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviewcentre (10) · Reviews (3) · Reviews (1) · Quotes shortened · As of: March 2026
As it's powerful 36 V lithium ion batteries for uncompromised power, the Bosch Rotak 36-650 cordless lawn mower is reliable and environmentally friendly. This Bosch lawn mower has 7 cutting heights to tackle any type of grass, including thicker grass on hillsides. It has a long running time with no need to stop to refuel, and the motor is self-cooling during use. The adjustable handlebars allow easy one-handed operation, and the tool-less adjuster allows quick height adjustment, which saves time during mowing. This lightweight cordless lawn mower weighs only 37 pounds.However, the lawn is not good for people who dont want to spend much.
New cultivator failed after little use and warranty handling was poor.
“it simply will not start.”
Product proved unsuitable and staff refused returns and were rude.
“Even more reason for us not to take it back”
Very happy with price, delivery and service.
“Amazing, very happy with price, delivery and service.”
Received a further discount and free next-day delivery; very satisfied.
“Product was sent FREE next day delivery also.”
Received a different, unsafe machine and company resisted full refund.
“Machine unusable after three days usage.”
One item missing, another appeared used, and company ignored emails until dispute.
“they responded within 5 minutes when I issued a Paypal dispute against them!”
Paid for Saturday delivery but received no communication and late incomplete delivery.
“Paid extra for Sat delivery but mower never arrived.”
Machine failed after 12 weeks and manufacturer had to sort it out.
“machine failed after 12 weeks”
Reported a failed clutch on a Suffolk Punch after little use.
“failed clutch after little use”
Item arrived resealed and scratched, appearing used or as a demo model.
“box was tatty and had been opened and resealed a couple of times.”
Order promised next-day delivery arrived late and lacked communication.
“it's now Thursday and still not received my item”
Lawnmower arrived but wasn't ready to use and lacked tools.
“I had to unwrap it and then had to find my own spanner to fit the handle.”
Ordered on Saturday and received delivery the following Tuesday.
“took delivery on the following Tuesday.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Just Lawnmowers is a UK retailer focused on lawn mowers and garden machinery. It sells petrol, battery and ride-on mowers, plus attachments, blades and replacement parts. The website lets customers browse product pages with technical specs and images. Sales and support teams answer pre-sales and technical queries by phone and email.