Many reviewers describe quick fulfilment, accurate descriptions, and sharp prices. Many also mention authentic items, careful packaging, and helpful staff. Most complaints focus on returns, refunds, and surprise customs or VAT charges after purchase. Several customers also say they received the wrong item or only a partial refund after returning an order.
Examples from available reviews (Dec 2021 – Mar 2026).
Good designer selection, fast shipping and great prices.
“Great selection of designers fast shipping and great prices.”
Fast shipping, great price, and perfectly fitting Etro jeans.
“The jeans fit perfectly.”
Seller refused VAT and customs refunds and charged return shipping.
“They refused to refund me £160 VAT for an item I returned.”
Returned purchase incurred high shipping and unexpected customs fees.
“NEVER BUY ON THIS WEBSITE IF YOU MAY CONSIDER TO RETURN THE ITEM.”
Fast dispatch and short delivery times come up often in positive reviews. Several customers praise helpful or proactive support when items arrive damaged or need a replacement. Negative stories often centre on return disputes and refusals to issue certain refunds.
Many shoppers point to competitive prices, discounts, and clear pricing as key reasons to buy. Value drops when unexpected import duties or high return shipping costs appear. Several reviews warn that return-related fees can wipe out the initial savings.
Many buyers report an easy checkout, neat packaging, and tracking updates that arrive on time. Others describe messy experiences after purchase, including cancelled orders, frozen accounts, and slow reimbursements. Repeat customers often cite consistently fast delivery as a reason they keep coming back.
Many reviews say items arrive in the expected condition and fit as described. A smaller set mentions differences in colour, length, or translucency compared with the listing. Several customers specifically note that the designer goods are authentic and the packaging is satisfactory.
Positive reviews mention quick replies and useful back-and-forth with support. Negative comments describe slow responses, missing import documents, and account access problems in some cases. When issues get resolved quickly, reviewers tend to rate the service positively.
Many customers report smooth ordering and delivery, and rate the experience highly. A separate cluster of harsh feedback focuses on returns, refunds, and customs-related disputes. Overall, reviews split between frequent easy purchases and concentrated problems after the sale.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Reviews (1) · Quotes shortened · As of: March 2026
Company does not refund taxes and duties for international orders.
“Julian Fashion does not refund taxes and duties charged at checkout”
Fast delivery from Julian Fashion.
“Fast delivery!”
Reviewer loves their new Chloé spin tote bag.
“I loveeeeeee my new spin tote bag from Chloé.”
Nice product with fast shipping and a great experience.
“Nice product. Fash ship. Great”
Good designer selection, fast shipping and great prices.
“Great selection of designers fast shipping and great prices.”
One of the best online boutiques for luxury brands and professionalism.
“One The best boutique online to shop with luxury brands and very professional”
Excellent prices, but shipment takes too long to arrive.
“Excellent prices, you can find most of the luxury brand , shippment take too longer to arrive”
Super fast delivery and competitive prices.
“super fast delivery competitive prices”
First purchase; prompt courteous response encourages repeat purchase.
“prompt and courteous response.”
Fast shipping, great price, and perfectly fitting Etro jeans.
“The jeans fit perfectly.”
Fast delivery, good discount, and a beautiful item.
“Fast shipping and delivery, good discount, beautiful item :-)”
First online experience was very pleasing with quick shipping and good packaging.
“Great offer in price, very quick shipping and nice packaging.”
Great and fast delivery from the seller.
“Great and fast delivery”
Great experience with quick delivery.
“Great experience, quick delivery”
Great service from Julian Fashion.
“Great service”
Quick shipment with well-packaged item as described and expected quality.
“Item packaged well and as described/shown on website.”
Fast delivery, great packaging, and an amazing Pinko bag.
“Fast delivery, great package and an amazing pinko bag 😍”
Everything was correct and reviewer thanked the seller.
“Everything was correct. Thank you!”
Good products and helpful customer service; would recommend.
“good products, good contact with client service. would definitely recommand!”
Item arrived quickly and customer support helped with a return.
“Customer support was very helpful”
Fast shipping and great service from Julian Fashion.
“Fast shipping, great service!”
Quick delivery and well packaged item.
“Quick delivery and Packaged very well.”
Brilliant product, cheaper price, and next-day delivery from Italy.
“came next day much cheaper than uk”
Very fast service overall but FedEx delivery was terrible.
“Very fast service, but FedEx delivery is terrible!”
Great product quality with quick delivery and happy purchase.
“Great quality, quick delivery! Very happy with my purchase:)”
Customer is very happy shopping with Julian Fashion.
“I’m so happy shopping with JULIAN❤️❤️❤️❤️”
Excellent end-to-end service from product quality to delivery time.
“Excellent service from quality of the product to delivery time. Highly recommend”
Great service and a beautiful product.
“Great service, beautiful product”
Found a great-priced purse and experienced very fast shipping.
“the quickest I've ever experienced.”
Able to buy various products at good prices.
“It was nice to be able to buy various products at good prices”
Good customer service and a strong clothing collection.
“great customer service. Great collection of clothing. thanks.”
Reviewer reports a great purchase from Julian Fashion.
“Great purchase!”
Authentic item arrived in impeccable condition with fast shipping.
“I received an authentic Loewe item in impeccable condition!”
Quick shipping and a great bag.
“Quick shipping, great bag”
Customer service promptly replaced a damaged shoulder bag and responded quickly.
“customer service were quick to respond”
Super fast shipping, transparent pricing and a great experience.
“Super fast shipping, fair transparent pricing, great experience”
Very fast and professional customer service from Julian Fashion.
“Very fast and professional service.”
Reviewer experienced great service from the company.
“Great service”
Excellent communication accompanied by fast shipping.
“Excellent communication and fast shipping.”
Wide brand selection, good prices, and fast reliable delivery.
“Great selection of brands and products”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Julian Fashion runs an online store that sells designer clothing, bags, and accessories. Product pages show photos, sizing details, and pricing. The company ships orders for domestic and international customers and offers tracked delivery. Customers can use online support to ask product questions or start a return.