Recent reviews of John Greed Jewellery show consistent praise for delivery speed, packaging and product appearance; many customers describe items as suitable gifts. Several reviews highlight responsive customer support, including quick replies and phone calls to check order details. A small number of reviewers mention pricing and shipping offers, but these comments are less common. Consumers checking reviews should note repeated positive remarks about on‑time delivery and secure packaging, and may wish to verify current shipping and returns terms before ordering.
Examples from available reviews (Jun 2017 – Feb 2026).
Customer service was responsive and returns and delivery options were good.
“their customer service team went above and beyond to resolve it promptly.”
Website was easy to use and items arrived well packaged.
“Easy website to follow.”
Company phoned to confirm details after customer filled form incorrectly.
“they phoned me to check the details”
Service was prompt and pricing was competitive.
“Very prompt service and competitive pricing.”
Reviewers frequently report helpful, responsive support with prompt issue resolution and references to customer service going above and beyond.
Only a few reviews mention price or shipping offers; where noted customers cite free delivery on qualifying orders and competitive pricing.
Many reviewers describe an easy online ordering process, fast delivery, secure packaging and reliable, on‑time arrival of items.
Product comments are largely positive: customers call items lovely, good quality or as advertised and suitable for gifts.
Mentions of communication are limited but positive, with customers noting quick responses and direct phone contact to confirm order details.
Overall impressions in reviews are positive, with many customers satisfied and likely to recommend or reorder from the retailer.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (11) · Reviews (1) · Quotes shortened · As of: February 2026
Received a misshapen ring and poor customer service handling.
“Ring is oval shaped, not round.”
Only one of two ordered charms arrived and customer service was unhelpful.
“only received 1.”
I recently purchased jewellery from John Greed and I am extremely pleased with my experience! Their website featured a vast collection of top brands for both men and women, leaving me spoilt for choice. Ordering online was effortless and hassle-free.
What impressed me the most about this company is their commitment to customer satisfaction. Every time I had an issue or query, their customer service team went above and beyond to resolve it promptly. They also have free returns policy that gave me peace of mind as it allowed me to return the item for whatever reason without any additional cost.
Another great aspect of shopping at John Greed is that they offer free delivery on orders over £50 which made it more affordable for me since I didn't pay anything extra for shipping fees.
If you're looking to buy stylish jewellery pieces from leading brands in the UK whilst receiving first-class customer support, then definitely go check out John Greed!
Bracelet and charm were lovely but reviewer couldn't attach the charm.
“still can't get the charm on.”
Delivery was fast and returns were very easy.
“Fast delivery and very easy to return goods ordered by mistake.”
Service was fast and efficient with good quality goods.
“Fast and efficient service with quality goods.”
Products were excellent and delivery was very quick.
“Excellent products very quick delivery”
Service was excellent with very fast delivery; reviewer would recommend.
“Excellent service .very fast delivery . Would recommend .”
Service was excellent with very fast delivery; reviewer would recommend.
“Excellent service .very fast delivery . Would recommend .”
Products were great and offered at a great price.
“Great products at a great price.”
Selection was great, prices competitive and delivery fast.
“Great selection of products, competitive prices with fast delivery!”
The online transaction was easy and pleasant.
“Easy and pleasant transaction on line.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
John Greed Jewellery is a UK-based jewellery retailer and e-commerce shop offering a range of jewellery items such as charms, bracelets and earrings. People searching for reviews typically look for information on product quality, delivery, customer service and return policies. This summary focuses on review-derived insights to help consumers evaluate recent customer experiences with John Greed Jewellery.