Customer service was responsive and returns and delivery options were good.
“their customer service team went above and beyond to resolve it promptly.”
Recent reviews of John Greed Jewellery show consistent praise for delivery speed, packaging and product appearance; many customers describe items as suitable gifts. Several reviews highlight responsive customer support, including quick replies and phone calls to check order details. A small number of reviewers mention pricing and shipping offers, but these comments are less common. Consumers checking reviews should note repeated positive remarks about on‑time delivery and secure packaging, and may wish to verify current shipping and returns terms before ordering.
Examples from available reviews (Jun 2017 – Feb 2026).
Customer service was responsive and returns and delivery options were good.
“their customer service team went above and beyond to resolve it promptly.”
Website was easy to use and items arrived well packaged.
“Easy website to follow.”
Company phoned to confirm details after customer filled form incorrectly.
“they phoned me to check the details”
Service was prompt and pricing was competitive.
“Very prompt service and competitive pricing.”
Reviewers frequently report helpful, responsive support with prompt issue resolution and references to customer service going above and beyond.
Only a few reviews mention price or shipping offers; where noted customers cite free delivery on qualifying orders and competitive pricing.
Many reviewers describe an easy online ordering process, fast delivery, secure packaging and reliable, on‑time arrival of items.
Product comments are largely positive: customers call items lovely, good quality or as advertised and suitable for gifts.
Mentions of communication are limited but positive, with customers noting quick responses and direct phone contact to confirm order details.
Overall impressions in reviews are positive, with many customers satisfied and likely to recommend or reorder from the retailer.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (11) · Reviews (1) · Quotes shortened · As of: February 2026
Company was helpful replacing a broken charm and delivery was timely.
“Very helpful replacing broken charm.”
Customer service changed engraving promptly and the item arrived correctly.
“I called them up to see if they could change the date.”
Items were lovely and of good quality.
“Love the items & good quality”
Order was easy and arrived well packaged in good time.
“Arrived well packaged in good time for Valentines.”
Delivery was prompt and the gift recipient was delighted.
“Prompt delivery and my friend was delighted with her charms and bracelet”
Product arrived very quickly after ordering.
“The product arrived very quickly after ordering it”
Purchases consistently met expectations with speedy delivery and packaging.
“Very speedy delivery and very well packaged”
Earrings were elegant, appropriately sized and very classic.
“Very classic and won’t go out of fashion.”
Service was fast and the item was perfect.
“Fast service and perfect item”
Service was quick and the product quality was good.
“Quick service and good quality”
The company provided great service to the customer.
“Great service”
Item had not been received, reviewer could not comment on it.
“Item not received yet so cannot really comment on item.”
Ordering and website were easy, with fast standard delivery and good selection.
“Great service easy ordering and delivery choice”
Prices were great and delivery was quick.
“Great prices and quick delivery”
Ordering was easy and delivery was excellent.
“Easy to order and excellent delivery”
Product quality and price were both described as fantastic.
“Fantastic quality and price”
Delivery was very quick and items were well packaged.
“Such quick delivery and well packaged”
Jewellery was lovely and the reviewer's wife loved it.
“Lovely jewellery. Wife loved it”
Ordering was easy and delivery was quick.
“Ordering was easy. Delivery was quick.”
Delivery speed was good and engraving was well done.
“Good delivery speed and engraving was well done”
Product was great and service was efficient.
“Great product , great and efficient service”
Order matched expectations and the reviewer expressed thanks.
“Everything was as I wanted thank you”
Bracelet arrived well packaged with speedy, free delivery.
“Delivery was speedy and free.”
Products were top quality and delivery was fast.
“Fast delivery.. top products as always”
Product was good quality and service and delivery were prompt.
“Lovely, good quality product. Prompt service and delivery.”
Earrings were lovely and delivery was speedy.
“Speedy delivery Lovely earrings”
Company phoned to confirm details after customer filled form incorrectly.
“they phoned me to check the details”
Item matched the description and delivery was fast.
“Item as advertised.”
Website was easy to use and items arrived well packaged.
“Easy website to follow.”
Company provided very quick responses to enquiries.
“Very quick responses”
Delivery was very fast and charms are consistently beautiful.
“delivery time is very fast”
Item arrived on time, well packaged and suitable as a gift.
“Came on time, well packaged,.”
Granddaughter was delighted with the item.
“Granddaughter loves it”
Jewellery arrived safely, beautifully packed and was well received.
“The nomination jewellery arrived safely and beautifully packed.”
Service and product quality were both excellent.
“Excellent service and excellent product”
Ordering process was nice and easy.
“Nice and easy to order”
Service and delivery were quick and great.
“Great quick service and delivery”
Service was prompt and pricing was competitive.
“Very prompt service and competitive pricing.”
Ordering was easy, charms are lovely and always arrive punctually.
“the charms are lovely and they always arrive on time.”
Repeat large order met expectations and reviewer will order again.
“Once again did not disappoint me”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
John Greed Jewellery is a UK-based jewellery retailer and e-commerce shop offering a range of jewellery items such as charms, bracelets and earrings. People searching for reviews typically look for information on product quality, delivery, customer service and return policies. This summary focuses on review-derived insights to help consumers evaluate recent customer experiences with John Greed Jewellery.