Reviews Analysed
21
We Collect & Analyse Reviews
John Greed Jewellery
Experiences & Reviews
John Greed Jewellery is a UK-based jewellery retailer and e-commerce shop offering a range of jewellery items such as charms, bracelets and earrings. People searching for reviews typically look for information on product quality, delivery, customer service and return policies. This summary focuses on review-derived insights to help consumers evaluate recent customer experiences with John Greed Jewellery.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
18d
Overall Rating
4.9
Our Analysis
🎯
Service quality
Reviewers frequently report helpful, responsive support with prompt issue resolution and references to customer service going above and beyond.
Share
Strong
14%
💰
Value for money
Only a few reviews mention price or shipping offers; where noted customers cite free delivery on qualifying orders and competitive pricing.
Share
Mixed
4%
⚡
User experience
Many reviewers describe an easy online ordering process, fast delivery, secure packaging and reliable, on‑time arrival of items.
Share
Strong
25%
🔧
Product quality
Product comments are largely positive: customers call items lovely, good quality or as advertised and suitable for gifts.
Share
Strong
22%
📞
Communication
Mentions of communication are limited but positive, with customers noting quick responses and direct phone contact to confirm order details.
Share
Mixed
4%
⭐
Overall experience
Overall impressions in reviews are positive, with many customers satisfied and likely to recommend or reorder from the retailer.
Share
Strong
31%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (May 2022 – September 2025).
JohnGreed- Unbeatable Customer Support & A Broad Range Of Jewellery Brands
"I recently purchased jewellery from John Greed and I am extremely pleased with my experience! Their website featured a vast collection of top brands for both men and women, leaving me spoilt for choice. Ordering online was effortless and hassle-free. What impressed me the most about this company is their commitment to customer satisfaction. Every time I had an issue or query, their customer service team went above and beyond to resolve it promptly. They also have free returns policy that gave me peace of mind as it allowed me to return the item for whatever reason without any additional cost. Another great aspect of shopping at John Greed is that they offer free delivery on orders over £50 which made it more affordable for me since I didn't pay anything extra for shipping fees. If you're looking to buy stylish jewellery pieces from leading brands in the UK whilst receiving first-class customer support, then definitely go check out John Greed!"
Auer
Collected.reviews
May 07, 2022
Featured for: Detailed praise of support and returns
Easy website to follow
"Easy website to follow. Products well wrapped with secure pa..."
Karen
Trustpilot
Sep 30, 2025
Featured for: Easy website, packaging, on-time delivery
The personal touch u filled the form in…
"The personal touch I filled the order form in wrong and instead off just making..."
JANET HILL
Trustpilot
Sep 30, 2025
Featured for: Personal contact to confirm details
Very prompt service and competitive…
"Very prompt service an..."
Jo Barnes
Trustpilot
Sep 30, 2025
Featured for: Mentions prompt service and pricing
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
P
Paul Harbey
trustpilot.com
Sep 30, 2025
Great product
Great product , great...
L
Louise Macmillan
trustpilot.com
Sep 30, 2025
Everything was as I wanted thank you
Everything was as...
M
Mrs NFC
trustpilot.com
Sep 30, 2025
Lovely bracelet - perfect 💝
Lovely bracelet bought for my daughter’s birthday, well packa...
L
Lesley-Ann
trustpilot.com
Sep 30, 2025
Fast delivery.
Fast delivery.. top...
T
Tracey Brooks
trustpilot.com
Sep 30, 2025
Personalised charms
Lovely, good quality product....
J
Joyce Harvey
trustpilot.com
Sep 30, 2025
Acorn Earrings
Speedy delivery...
J
JANET HILL
trustpilot.com
Sep 30, 2025
The personal touch u filled the form in…
The personal touch I filled the order form in wrong and instead off just making...
A
Andrew
trustpilot.com
Sep 30, 2025
Fast delivery
Fast delivery. It...
K
Karen
trustpilot.com
Sep 30, 2025
Easy website to follow
Easy website to follow. Products well wrapped with secure pa...
S
Sandra Hedley
trustpilot.com
Sep 30, 2025
Very quick responses
...
S
Samantha Harriott
trustpilot.com
Sep 30, 2025
I love John green I would give 5 stars…
I love John green I would give 5 stars every time delivery t...
J
J Merner
trustpilot.com
Sep 30, 2025
Excellent service
No problems whatsoever. Came on time,...
P
PAT GORDON
trustpilot.com
Sep 30, 2025
Granddaughter loves it
...
F
Forrest
trustpilot.com
Sep 30, 2025
The nomination jewellery arrived safely…
The nomination jewellery arrived safely and beautifully packed. Gifted as b...
M
Michael Tinkler
trustpilot.com
Sep 30, 2025
Nomination charms
Excellent service a...
d
david smith
trustpilot.com
Sep 30, 2025
Easy experience
...
T
Tracey
trustpilot.com
Sep 30, 2025
Great quick service and delivery
Great quick serv...
J
Jo Barnes
trustpilot.com
Sep 30, 2025
Very prompt service and competitive…
Very prompt service an...
P
Pauline Jackson
trustpilot.com
Sep 30, 2025
Nomination charms
Easy to order,plenty of charms to choose from,unless someone else buys them for me I always ord...
M
Mary
trustpilot.com
Sep 30, 2025
Lovely charms made to order for holiday Charms Once again did not disappoint me this…
Once again did not disappoint me this is the second big order given to thi...
Conclusion
Recent reviews of John Greed Jewellery show consistent praise for delivery speed, packaging and product appearance; many customers describe items as suitable gifts. Several reviews highlight responsive customer support, including quick replies and phone calls to check order details. A small number of reviewers mention pricing and shipping offers, but these comments are less common. Consumers checking reviews should note repeated positive remarks about on‑time delivery and secure packaging, and may wish to verify current shipping and returns terms before ordering.