Reviews repeatedly mention fast delivery, secure packaging, and a simple checkout. Many customers point to good quality and competitive prices. A smaller number report missing items, a misshapen ring, or a charm that would not attach. These complaints contrast with the largely positive feedback.
Examples from available reviews (Jun 2017 – Mar 2026).
Order was easy and arrived well packaged in good time.
“Arrived well packaged in good time for Valentines.”
Customer service changed engraving promptly and the item arrived correctly.
“I called them up to see if they could change the date.”
Received a misshapen ring and poor customer service handling.
“Ring is oval shaped, not round.”
Only one of two ordered charms arrived and customer service was unhelpful.
“only received 1.”
Customers often describe quick shipping and fast order fulfilment. Several reviews mention smooth returns, and one notes a replacement for a broken charm. A few customers say support was unhelpful when items arrived missing or faulty.
Several reviewers describe prices as competitive and good value. Some link the pricing to repeat purchases and satisfaction with the product range. The reviews do not show any ongoing complaints about pricing.
Many customers say the website is easy to use and the ordering process is straightforward. A smaller group mention practical issues, such as trouble attaching a charm. Delivery choices and packaging come up often as positives in the overall buying experience.
Most feedback describes the jewellery as well made, classic in style, and a good gift. A small number report production issues, including a misshapen ring and incomplete orders. Positive comments often link the quality with fast delivery.
Reviewers frequently mention quick replies and clear follow-up, such as updating engraving details. Some buyers say the team checked details in advance to avoid errors. A few reports describe poor responses when items were missing.
Most reviews reflect satisfied repeat purchases and gifts that arrived as expected. A small number describe defects or missing items, sometimes paired with disappointing support. Overall, the feedback shows many high-rated experiences alongside a few low-rated incidents.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (11) · Reviews (1) · Quotes shortened · As of: March 2026
Company was helpful replacing a broken charm and delivery was timely.
“Very helpful replacing broken charm.”
Customer service changed engraving promptly and the item arrived correctly.
“I called them up to see if they could change the date.”
Items were lovely and of good quality.
“Love the items & good quality”
Order was easy and arrived well packaged in good time.
“Arrived well packaged in good time for Valentines.”
Delivery was prompt and the gift recipient was delighted.
“Prompt delivery and my friend was delighted with her charms and bracelet”
Product arrived very quickly after ordering.
“The product arrived very quickly after ordering it”
Purchases consistently met expectations with speedy delivery and packaging.
“Very speedy delivery and very well packaged”
Earrings were elegant, appropriately sized and very classic.
“Very classic and won’t go out of fashion.”
Service was fast and the item was perfect.
“Fast service and perfect item”
Service was quick and the product quality was good.
“Quick service and good quality”
The company provided great service to the customer.
“Great service”
Item had not been received, reviewer could not comment on it.
“Item not received yet so cannot really comment on item.”
Ordering and website were easy, with fast standard delivery and good selection.
“Great service easy ordering and delivery choice”
Prices were great and delivery was quick.
“Great prices and quick delivery”
Ordering was easy and delivery was excellent.
“Easy to order and excellent delivery”
Product quality and price were both described as fantastic.
“Fantastic quality and price”
Delivery was very quick and items were well packaged.
“Such quick delivery and well packaged”
Jewellery was lovely and the reviewer's wife loved it.
“Lovely jewellery. Wife loved it”
Ordering was easy and delivery was quick.
“Ordering was easy. Delivery was quick.”
Delivery speed was good and engraving was well done.
“Good delivery speed and engraving was well done”
Product was great and service was efficient.
“Great product , great and efficient service”
Order matched expectations and the reviewer expressed thanks.
“Everything was as I wanted thank you”
Bracelet arrived well packaged with speedy, free delivery.
“Delivery was speedy and free.”
Products were top quality and delivery was fast.
“Fast delivery.. top products as always”
Product was good quality and service and delivery were prompt.
“Lovely, good quality product. Prompt service and delivery.”
Earrings were lovely and delivery was speedy.
“Speedy delivery Lovely earrings”
Company phoned to confirm details after customer filled form incorrectly.
“they phoned me to check the details”
Item matched the description and delivery was fast.
“Item as advertised.”
Website was easy to use and items arrived well packaged.
“Easy website to follow.”
Company provided very quick responses to enquiries.
“Very quick responses”
Delivery was very fast and charms are consistently beautiful.
“delivery time is very fast”
Item arrived on time, well packaged and suitable as a gift.
“Came on time, well packaged,.”
Granddaughter was delighted with the item.
“Granddaughter loves it”
Jewellery arrived safely, beautifully packed and was well received.
“The nomination jewellery arrived safely and beautifully packed.”
Service and product quality were both excellent.
“Excellent service and excellent product”
Ordering process was nice and easy.
“Nice and easy to order”
Service and delivery were quick and great.
“Great quick service and delivery”
Service was prompt and pricing was competitive.
“Very prompt service and competitive pricing.”
Ordering was easy, charms are lovely and always arrive punctually.
“the charms are lovely and they always arrive on time.”
Repeat large order met expectations and reviewer will order again.
“Once again did not disappoint me”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
John Greed Jewellery is a UK retailer focused on contemporary jewellery. Its range includes charms, bracelets, rings, and earrings, with personalised options such as engraving. Shoppers can browse product pages, order online, and pick delivery options at checkout. The site supports common online payment methods and offers returns and exchanges under its published policies.