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We Collect & Analyse Reviews

Jam Golf
Experiences & Reviews

Jam Golf is a UK-based online golf retailer that sells clubs, shoes, and accessories through an e-commerce website. It serves recreational and serious golfers seeking new and pre-owned equipment and typically offers online checkout, delivery options and customer support for orders in the UK.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 90%
Latest Review 19d
Overall Rating
4.6

Our Analysis

🎯

Service quality

Most reviewers praise fast delivery, quick replacements and generally helpful order support; a small number report long waits and unhelpful responses.

Share
25%
Strong
💰

Value for money

Many customers highlight competitive pricing, discounts and loyalty rewards; a few reviewers criticised price-match handling or felt value claims were weak.

Share
15%
Strong
⚡

User experience

Site search and checkout are frequently described as easy; several buyers note simple purchases and timely custom builds, with one complaint about extended waiting.

Share
14%
Strong
🔧

Product quality

Multiple reviews report clubs, shoes and accessories meeting or exceeding expectations; isolated issues appear (eg a wedge needing replacement) that were resolved.

Share
9%
Strong
📞

Communication

Several customers report clear, fast communication and helpful phone support; a minority describe poor responsiveness and unclear shipping updates.

Share
10%
Mixed
⭐

Overall experience

Overall impressions are largely positive: fast delivery, good prices and satisfactory products dominate, though a few customers had negative service/fulfilment experiences.

Share
27%
Strong

View all 21 public customer reviews – filtered by relevance →

Our Independent Methodology

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Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

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Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

D
Danny
trustpilot.com Sep 30, 2025

Excellent from start to finish

Excellent from start to finish, I had eyed up a "used" Taylormade QI35 5 wood from Jamgolf, it was in the flex I was after but thought I would sleep o...

K
Keith
trustpilot.com Sep 30, 2025

Great service, excellently priced clubs

Great service, excellent price, the club arrived as des...

D
David Bradshaw
trustpilot.com Sep 30, 2025

All round good experience!

Easy to order, good service (ref club trade in) and excellent delivery of...

M
Max Wyatt
trustpilot.com Sep 30, 2025

Order stated 7-10 working days and was…

Order stated 7-10 working days and was reminded by staff of this, has nearly been a month and still waiting on parts of my order to come. When I phone...

A
Andy Lees
trustpilot.com Sep 30, 2025

Fantastic service and prices.

I have used Jam Golf a few times recently and each time the speed of service and prices have been second to none. Quality products and usually the che...

P
Phil
trustpilot.com Sep 30, 2025

New club

Was looking for a 7 wood and came across Jam golf. Could not have been easier I typed in what I wanted left or right stiff or normal flex and the degr...

L
Lisa Molus
trustpilot.com Sep 30, 2025

My new go to for golf kit

Fast delivery, competitive...

J
John Cooke
trustpilot.com Sep 30, 2025

Delivered on time and with care.

Delivered on tim...

M
Mike. L
trustpilot.com Sep 30, 2025

Brilliant Company for Golfers.

Ordered the Ping Bunkr wedge. The price was cheaper than other main line dealers, and the service was second to none. From order to delivery took 3 da...

c
customer
trustpilot.com Sep 30, 2025

Quick delivery

Quick delivery G...

D
Darren Cook
trustpilot.com Sep 30, 2025

Great service as always with very fast…

Great service as always with ver...

J
Jack Pattison
trustpilot.com Sep 30, 2025

Purchase was simple

Purchase was simple. Had an issue with one of the wedg...

F
Felicite
trustpilot.com Sep 30, 2025

First time ordering from JamGolf

First time ordering from JamGolf - super friendly/helpful customer service...

T
Thomas McNally
trustpilot.com Sep 30, 2025

Clubs were better than expected…

Clubs were better than expected delivery perfect Great company to deal with. My...

G
Glen Attenborough
trustpilot.com Sep 30, 2025

Couldn’t find the item cheaper…

Couldn’t find the item cheaper anywh...

J
Jeff Watt
trustpilot.com Sep 30, 2025

Great service as always

I’ve bought a few items from JamGolf now. Service is always excellent, usually I’m able to find a discount c...

T
Tom stewart
trustpilot.com Sep 30, 2025

Really bad customer service and there…

Really bad customer service an...

D
Darren Brown
trustpilot.com Sep 30, 2025

Quick and easy to buy and deliver was…

Quick and easy to buy...

P
Paul
trustpilot.com Sep 30, 2025

Great service and delivery

Great service and delivery. Sorted a price match wi...

V
Victor Chinsammy
trustpilot.com Sep 30, 2025

Very good

Very good . But stil...

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Conclusion

Customer feedback shows Jam Golf commonly delivers fast shipping and competitive pricing, with multiple reviewers praising quick delivery (often 1–3 days), helpful support and loyalty rewards. Several buyers also report good product outcomes for clubs and shoes, and straightforward website search and checkout. However, a minority of reviews describe significant delays, poor communication about shipping and dissatisfaction with price-match handling. Prospective customers should consider checking stock and tracking options before ordering and contact support promptly if parts or delivery times are critical.