Customer feedback shows Jam Golf commonly delivers fast shipping and competitive pricing, with multiple reviewers praising quick delivery (often 1–3 days), helpful support and loyalty rewards. Several buyers also report good product outcomes for clubs and shoes, and straightforward website search and checkout. However, a minority of reviews describe significant delays, poor communication about shipping and dissatisfaction with price-match handling. Prospective customers should consider checking stock and tracking options before ordering and contact support promptly if parts or delivery times are critical.
Examples from available reviews (Nov 2021 – Feb 2026).
Order delayed nearly a month and staff were unhelpful.
“DO NOT ORDER FROM THEM”
Really bad customer service and poor price match handling.
“Really bad customer service and there price match is rubbish”
Fast service, low prices, and useful loyalty rewards saved money.
“Quality products and usually the cheapest place online.”
Easy ordering, quick delivery and competitive pricing for irons.
“Easy to order, good service”
Most reviewers praise fast delivery, quick replacements and generally helpful order support; a small number report long waits and unhelpful responses.
Many customers highlight competitive pricing, discounts and loyalty rewards; a few reviewers criticised price-match handling or felt value claims were weak.
Site search and checkout are frequently described as easy; several buyers note simple purchases and timely custom builds, with one complaint about extended waiting.
Multiple reviews report clubs, shoes and accessories meeting or exceeding expectations; isolated issues appear (eg a wedge needing replacement) that were resolved.
Several customers report clear, fast communication and helpful phone support; a minority describe poor responsiveness and unclear shipping updates.
Overall impressions are largely positive: fast delivery, good prices and satisfactory products dominate, though a few customers had negative service/fulfilment experiences.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
l love this new pair of ADIDAS Tour360 XT-SL 2.0 Mens Golf Shoes that my wife bought recently. It is my favorite. I'm a huge Adidas fan, and I'm proud to say that these are some of the best golf shoes I've ever owned. The comfort is great, they're durable, and the traction is top notch. They can be worn all day on the golf course. The color is great and they look great too. She had no issues with the site, ordering, paying or the customer service. It was an extremely wonderful shopping moment for her. Thankyou Jam Golf Team.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Jam Golf is a UK-based online golf retailer that sells clubs, shoes, and accessories through an e-commerce website. It serves recreational and serious golfers seeking new and pre-owned equipment and typically offers online checkout, delivery options and customer support for orders in the UK.