Reviews Analysed
21
We Collect & Analyse Reviews
Internet-Ink
Experiences & Reviews
Internet‑Ink is a UK online retailer specialising in printer ink cartridges and toners for major brands. The site typically lists both compatible and original (OEM) cartridge options, search tools to find cartridge fits, and UK delivery options. Consumers researching Internet‑Ink often look for information on pricing, compatibility with older printers, delivery speed, and customer support.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
13d
Overall Rating
5.0
Our Analysis
🎯
Service quality
Many reviewers report timely, reliable delivery and prompt service; repeat customers highlight consistency and fast dispatch for successive orders.
Share
Strong
17%
💰
Value for money
Multiple reviewers cite competitive prices, good discounts for repeat buyers and clear value from compatible cartridges compared with other retailers.
Share
Strong
18%
⚡
User experience
Frequent comments describe the website and ordering process as straightforward and easy to navigate, accessible even for less tech‑savvy users.
Share
Strong
28%
🔧
Product quality
Reviewers report compatible and original cartridges deliver good print quality and reliable compatibility, including for older printer models.
Share
Strong
18%
📞
Communication
Communication is rarely mentioned; one reviewer explicitly notes phone support for questions, otherwise contact and updates are not commonly discussed.
Share
Mixed
2%
⭐
Overall experience
Overall impressions are positive: many repeat customers, long‑term users and explicit recommendations suggest consistent satisfaction with orders.
Share
Strong
17%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (January 2023 – September 2025).
Fantastic Customer Experience at Internet Ink
"I recently purchased ink cartridges from Internet Ink and I must say, it was a great experience. The website was easy to navigate, and the ordering process was very straightforward. They offer both compatible and original printer inks for various brands including Epson, Canon, Brother etc., which is really convenient as they have all my needs covered. The delivery service is also something that stood out to me - I received my order on time with no hassle at all. Moreover, they offer free delivery in the UK which can be an added benefit for customers. Lastly but not least important,I found their prices were reasonable compared to other retailers offering similar products. Overall, I received excellent customer experience while dealing with Internet Ink from start to finish."
Vern
Collected.reviews
Jan 23, 2023
Featured for: mentions website, delivery, pricing
Great affordable cartridges for my old printer
"Very easy to find the cartridges I need for my old Canon Pixma printer on the website. Very good value for money. This is my second order - you get a..."
Stephen Silver
Trustpilot
Sep 30, 2025
Featured for: details value and print compatibility
Excellent inks
"Excellent inks, great free and quick delivery. H..."
secretary
Trustpilot
Sep 30, 2025
Featured for: delivery, long‑term use, recommendation
Great easy to use service
"Internet Ink are a really cost effective and great way to b..."
Mrs Juanita Dunkley
Trustpilot
Sep 30, 2025
Featured for: mentions phone support, cost effective
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
b
barry
trustpilot.com
Sep 30, 2025
Good reliable products
Good reliable products, easy...
S
Stephen Silver
trustpilot.com
Sep 30, 2025
Great affordable cartridges for my old printer
Very easy to find the cartridges I need for my old Canon Pixma printer on the website. Very good value for money. This is my second order - you get a...
P
Pinnick
trustpilot.com
Sep 30, 2025
Very good value
...
p
phillip Cornelius
trustpilot.com
Sep 30, 2025
Good value and good service.
I have used this company for many orders and always found...
D
Diane Faris
trustpilot.com
Sep 30, 2025
Excellent Company to order from
I have been using this company since 2016 and have found th...
D
Diana Dennison
trustpilot.com
Sep 30, 2025
Easy to find products & great value.
Easy to find produ...
p
patb
trustpilot.com
Sep 30, 2025
SO EASY TO ORDER
So easy to order. repeat orders easily accessible pri...
s
secretary
trustpilot.com
Sep 30, 2025
Excellent inks
Excellent inks, great free and quick delivery. H...
P
Pat Stephens
trustpilot.com
Sep 30, 2025
Good product and great service
Very competitve cost , print quality excella...
M
Marjorie Susan Filkin
trustpilot.com
Sep 30, 2025
Which Magazine was right to give you a shining report in the August edition
I read the review in the Which magazine. I chose you because you have mad...
T
Trevor Brumpton
trustpilot.com
Sep 30, 2025
Good options on different packages of…
Good options on different packages of cartridges. F...
S
Sarah
trustpilot.com
Sep 30, 2025
Easy to use
...
G
Garry Pearce
trustpilot.com
Sep 30, 2025
Always good quality
Always good quality, easy...
G
Grahame Gourlay
trustpilot.com
Sep 30, 2025
My first order
My first order having read about the...
M
Mrs Juanita Dunkley
trustpilot.com
Sep 30, 2025
Great easy to use service
Internet Ink are a really cost effective and great way to b...
E
Elisabeth Malin
trustpilot.com
Sep 30, 2025
Always easy to order
Always easy to order....
G
GK
trustpilot.com
Sep 30, 2025
Satisfied Customer
The website is straightforward and it is easy to access all the required products. It is easy to navigate (even for Grannies - of which I am one) and...
G
GORDON SYKES
trustpilot.com
Sep 30, 2025
Although new to this company
Although new to this company,...
N
Not Pleased
trustpilot.com
Sep 30, 2025
Good service Good Value
Good Service , Good...
a
ann Brace
trustpilot.com
Sep 30, 2025
totally reliable
totally reliable - good...
Conclusion
Customer reviews consistently describe Internet‑Ink as easy to use, competitively priced and reliable for delivery. Reviewers frequently highlight good print quality from compatible cartridges and repeat purchases from long‑term users. Phone support is explicitly mentioned in at least one review, but most feedback focuses on site usability, price and delivery rather than communication channels. For buyers seeking affordable cartridges with straightforward online ordering and reliable dispatch within the UK, the review set suggests Internet‑Ink is a suitable option; businesses needing detailed communication may wish to confirm support channels before ordering.