Customers often mention fast dispatch, low prices, and cartridges that work reliably. The website and checkout get frequent praise for being easy to use. Phone and online support is usually responsive, though a few reviews mention cartridge acceptance issues or difficulty reaching support.
Examples from available reviews (Jan 2023 – Mar 2026).
Brand-equivalent inks are top quality and very affordable.
“Top quality brand name equivalent inks at a very affordable price.”
Items were sent with excellent speed.
“Excellent speed in sending”
Support call was difficult; cartridge initially failed then later worked.
“machine did not accept my ink cartridge.”
Company quickly rectified an accidental order and provided excellent customer service.
“Internet ink were quick to reply.”
Several reviews describe reliable, efficient service, with quick processing and on-time delivery. Returning customers say standards stay consistent over repeat orders. A few mention early issues that staff later put right.
Reviewers repeatedly point to competitive prices and good value, including comments about finding the cheapest deals online. Some mention multi-buy savings and favourable comparisons with other suppliers. There are no widespread complaints about pricing in these reviews.
Many customers say the website is easy to navigate, with straightforward ordering and one-touch reordering. They describe product pages and search as clear, making it easier to find compatible cartridges. No recurring issues appear around the online buying process.
Many reviews say compatible and brand-equivalent cartridges print well and meet expectations. Customers report XL and standard cartridges working in Epson, Brother, and other printers. A small number mention firmware warnings or temporary problems with cartridge recognition.
Replies to questions are often described as quick and helpful, with some citing responses within minutes. Several reviews also speak well of phone contact. One review describes a difficult support call and a cartridge that was initially rejected.
Feedback is mostly positive on delivery, pricing, cartridge performance, and site usability. Negative points are few and scattered rather than repeating in one area. The reviews do not show a sharp split between very good and very poor experiences.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Reviews (1) · Quotes shortened · As of: March 2026
Reviewer rated price and delivery highly but hasn't tried ink quality.
“Five stars for Price and delivery”
Brand-equivalent inks are top quality and very affordable.
“Top quality brand name equivalent inks at a very affordable price.”
Reliable, efficient and ink has been good over several years.
“Always reliable and efficient.”
Great prices combined with prompt delivery.
“Great prices and prompt delivery.”
Items were sent with excellent speed.
“Excellent speed in sending”
Good quality inks at good price, promptly dispatched with firmware warning.
“Good quality inks, at a very good price, promptly dispatched”
Customer service was really helpful with fast, free delivery.
“Really helpful customer service.”
Reviewer found the company very helpful and efficient for years.
“I've found this company very helpful and effecient.”
First-time use yielded very quick service and initial satisfaction.
“Very quick service”
Service was excellent with speedy delivery.
“Excellent service, speedy delivery”
Long-term customer experienced consistently high service and fast delivery.
“service has consistently been of the highest standard.”
Reliable company with punctual delivery and good-quality products.
“Always deliver on time.”
Long-term customer reports excellent service and quality products.
“always have excellent service and quality products.”
Cartridge worked very well for the reviewer.
“cartridge worked very well”
Fast delivery, competitive pricing, and good-quality item received.
“Delivery within a couple of days”
Excellent service and quality with very good price and perfect delivery.
“Delivery could not be better.”
Cartridges arrived on time, worked brilliantly, and were very low priced.
“The cartridges work brilliantly as promised”
Reviewer praises excellent price and very quick delivery service.
“Excellent price and very quick delivery”
Reviewer says Which reports it as best value on the market.
“As Which reports the best value on the market .”
Reviewer describes the experience as excellent and super speedy.
“excellent, super speedy”
Customer service responded quickly and cartridges arrived on time.
“Answered a query within minutes”
Cartridges offer very good value, quick delivery and excellent service.
“Very good value cartridges.”
Service was very efficient and products good value.
“Very efficient and good value”
Quick delivery and excellent ink quality that never let them down.
“Quick delivery and excellent quality ink.”
Ink arrived promptly in good condition and was good value.
“Ink arrived promptly and parcel in good condition.”
Received excellent service and cartridges for Brother printer at good price.
“Excellent service with cartridge ink for my brother printer at a really good price.”
Support call was difficult; cartridge initially failed then later worked.
“machine did not accept my ink cartridge.”
Cartridges have always been good and work perfectly.
“The cartridges have always been good.”
Reviewer calls supplier cheapest online with excellent cartridges and fast free delivery.
“Cheapest deal anywhere online.”
Ordering via website was first-rate and delivery was very speedy.
“First rate ordering from website and really speedy delivery.”
Ordered morning; Royal Mail delivered next morning; good price.
“Great service,ordered the cartridges in the morning Royal Mail delivered the following morning.”
Company quickly rectified an accidental order and provided excellent customer service.
“Internet ink were quick to reply.”
Ordered from Which? recommendation; easy to order and arrived in 48 hours with free postage.
“arrived in 48 hours with free postage.”
Cartridges were easy to find, good value and delivered quickly.
“Easy to find the cartridges you need”
Using compatible Inter Ink cartridges for years has given excellent results.
“I have used Inter Ink compatibles for years”
Site is easy to navigate and price and customer service are excellent.
“Site very easy to navigate.”
Reordering was literally one-touch and very simple.
“Reordering was literally one-touch”
Excellent prices for multiple purchases with swift delivery.
“Excellent prices, especially for multiple purchases”
Reviewer reports great prices, quality products and fast delivery.
“great price quality products fast delivery”
Good value for money and service met basic printing needs.
“Value for money and good service for my basic printing needs”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Internet-Ink is an online retailer that sells replacement ink and toner cartridges. It offers compatible and brand-equivalent options, with model numbers and specs shown on product pages. Customers order through the online checkout and choose delivery options during purchase. Product pages usually list compatibility details to help match cartridges to printer models.