Customers often mention fast dispatch, low prices, and cartridges that work reliably. The website and checkout get frequent praise for being easy to use. Phone and online support is usually responsive, though a few reviews mention cartridge acceptance issues or difficulty reaching support.
Examples from available reviews (Jan 2023 – Mar 2026).
Brand-equivalent inks are top quality and very affordable.
“Top quality brand name equivalent inks at a very affordable price.”
Items were sent with excellent speed.
“Excellent speed in sending”
Support call was difficult; cartridge initially failed then later worked.
“machine did not accept my ink cartridge.”
Company quickly rectified an accidental order and provided excellent customer service.
“Internet ink were quick to reply.”
Several reviews describe reliable, efficient service, with quick processing and on-time delivery. Returning customers say standards stay consistent over repeat orders. A few mention early issues that staff later put right.
Reviewers repeatedly point to competitive prices and good value, including comments about finding the cheapest deals online. Some mention multi-buy savings and favourable comparisons with other suppliers. There are no widespread complaints about pricing in these reviews.
Many customers say the website is easy to navigate, with straightforward ordering and one-touch reordering. They describe product pages and search as clear, making it easier to find compatible cartridges. No recurring issues appear around the online buying process.
Many reviews say compatible and brand-equivalent cartridges print well and meet expectations. Customers report XL and standard cartridges working in Epson, Brother, and other printers. A small number mention firmware warnings or temporary problems with cartridge recognition.
Replies to questions are often described as quick and helpful, with some citing responses within minutes. Several reviews also speak well of phone contact. One review describes a difficult support call and a cartridge that was initially rejected.
Feedback is mostly positive on delivery, pricing, cartridge performance, and site usability. Negative points are few and scattered rather than repeating in one area. The reviews do not show a sharp split between very good and very poor experiences.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Reviews (1) · Quotes shortened · As of: March 2026
Products were reliable, ordering was easy and service excellent.
“Good reliable products, easy to order, excellent service.”
Website made cartridges easy to find; good value and excellent compatibility.
“Very good value for money.”
Products offered very good value for money.
“Very good value”
Long-term customer found the site easy to use and prices competitive.
“their site easy to use and find their prices competitive.”
Compatible XL inks have worked very well in my Epson printer.
“compatible inks xl to work in my Epson printer very well.”
Products were easy to find and offered great value.
“Easy to find products & great value.”
Ordering is very easy and products have not caused problems.
“So easy to order.”
Inks are excellent with free, quick delivery; recommended.
“Excellent inks, great free and quick delivery.”
Competitive cost and very good print quality; highly recommended.
“print quality excellant”
Chose company after Which review; website was easy to follow.
“you have made the website so easy to follow.”
Different cartridge package options fit the reviewer's needs perfectly.
“Fits my needs perfectly.”
Reviewer found the process simple and clear to use.
“Simple and clear”
Consistently good quality, easy ordering and prompt service.
“Always good quality, easy to order, Prompt service.”
This was their first order after reading about the company in Which.
“My first order having read about them in which.”
Company is cost-effective and offers phone support for questions.
“you can ring them up with any questions.”
Ordering is always easy and products offer good value for money.
“Always easy to order. Good value for money.”
Website is straightforward, easy to navigate, and service is fast and reliable.
“your service is fast and reliable.”
New customer found it easy to buy inks from the company.
“I found it easy to buy my inks”
Reviewer praised the service, website and inks as good.
“Good Service , Good website, Good inks”
Reliable service with good prices and fast delivery.
“totally reliable - good price and fast delivery”
I recently purchased ink cartridges from Internet Ink and I must say, it was a great experience. The website was easy to navigate, and the ordering process was very straightforward. They offer both compatible and original printer inks for various brands including Epson, Canon, Brother etc., which is really convenient as they have all my needs covered.
The delivery service is also something that stood out to me - I received my order on time with no hassle at all. Moreover, they offer free delivery in the UK which can be an added benefit for customers.
Lastly but not least important,I found their prices were reasonable compared to other retailers offering similar products. Overall, I received excellent customer experience while dealing with Internet Ink from start to finish.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Internet-Ink is an online retailer that sells replacement ink and toner cartridges. It offers compatible and brand-equivalent options, with model numbers and specs shown on product pages. Customers order through the online checkout and choose delivery options during purchase. Product pages usually list compatibility details to help match cartridges to printer models.