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We Collect & Analyse Reviews

Ideal World
Experiences & Reviews

Ideal World is a UK-based shopping channel and online retailer that offers televised and web-based sales of homewares, beauty and personal-care items, clothing and fitness products. The business operates a live broadcast sales channel alongside an e-commerce site, and provides delivery, customer support and payment options such as multi-part payment plans.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 95%
Latest Review 13d
Overall Rating
4.8

Our Analysis

🎯

Service quality

Most reviewers report prompt delivery, timely dispatch and helpful staff; a small number describe slower problem resolution or return-related friction.

Share
21%
Strong
💰

Value for money

Several reviewers cite competitive pricing, discounts and good value for money; one reviewer described poor value when the item arrived faulty.

Share
12%
Strong
⚡

User experience

Reviewers who mentioned ordering found the process easy and flexible (including payment options); this theme is based on a small number of comments.

Share
7%
Mixed
🔧

Product quality

Many reviews praise fit, durability and product performance across categories; a minority report product faults such as an unpleasant smell on arrival.

Share
22%
Strong
📞

Communication

Very few reviews address communication; the single comment highlights friendly staff who resolved issues promptly.

Share
2%
Mixed
⭐

Overall experience

Overall impressions are predominantly positive: customers note good products, fast delivery and responsive support, with isolated negative experiences.

Share
36%
Strong

View all 21 public customer reviews – filtered by relevance →

Our Independent Methodology

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Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

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Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

J
Julie
trustpilot.com Sep 30, 2025

Great Product great price

Great Product great...

G
G Cook
trustpilot.com Sep 30, 2025

Wrap with faux fur collar

Wrap with faux fur collar A recent purchase from IW. Great value and quality for an item which will glam up evening or day wear w...

K
Karen
trustpilot.com Sep 30, 2025

Bag smells awful

The bag I received had an awful smell of dampness, nothing seems to be removing the smell. I would have sent the i...

C
Christine Heath
trustpilot.com Sep 30, 2025

Great products

Great products. Always receive prod...

C
Customer
trustpilot.com Sep 30, 2025

Torricelumn!

Great product, skin texture and appearance noticeable in a short period of time. Used on its own or with other...

A
Ann Gittins
trustpilot.com Sep 30, 2025

To be honest it was so easy to make…

To be honest it was so easy to make order,no...

C
Christopher
trustpilot.com Sep 30, 2025

Excellent products at great prices…

Excellent products at great prices excellent delivery and exce...

D
Dorothy Piggott
trustpilot.com Sep 30, 2025

The cane is great I like the idea of…

The cane is great I like the idea o...

S
Sean Lloyd
trustpilot.com Sep 30, 2025

Everything spot on as usual.

...

J
June Knott
trustpilot.com Sep 30, 2025

The walking sticks arrived quickly and…

The walking sticks arrived quickly and are so good and supportive. I...

m
mr steve thompson
trustpilot.com Sep 30, 2025

I had a few issues that got sorted out…

I had a few issues that got sorted out straight away fr...

T
Trisha
trustpilot.com Sep 30, 2025

Great pillows

Ordered GX medium soft pillows. Despatched early, well packed. Felt great impr...

D
David Mudd
trustpilot.com Sep 30, 2025

I have come back as my Mum saw this…

I have come back as my Mum saw this garment being televised. The item was far better when we received it. So again...

M
Malcolm
trustpilot.com Sep 30, 2025

Greed Pour Homme Eau De Parfum For Him.

Greed Pour Homme Eau De Parfum For Him. Absolutely first rate product at a fanta...

M
Mrs Linda George
trustpilot.com Sep 30, 2025

Love buying from Ideal World

Love using Ideal World as the delivery is very quick with added disco...

M
MR KENNETH NEALE
trustpilot.com Sep 30, 2025

Very professional easy to do business…

Very professional eas...

M
MR JOHN HORSMAN
trustpilot.com Sep 30, 2025

Excellent no issues

...

S
Sharon Blake
trustpilot.com Sep 30, 2025

Service

Excellent The experience from orders my goods to receiving them i...

p
paul turner
trustpilot.com Sep 30, 2025

Plugged for success …

Fantastic product great...

H
Howard Freeman
trustpilot.com Sep 30, 2025

It was good service provided

...

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Conclusion

Reviews in this sample most often highlight fast delivery, product quality and helpful customer service; examples include praise for durable clothing, effective skincare and punctual dispatch. Several reviewers also note competitive pricing and occasional discount or payment options. There are isolated negative reports — for example a bag described as having a damp smell and concerns about return postage costs. If you prioritise quick delivery and product variety, reviewers frequently report satisfactory outcomes, but consider return-policy and postage implications for lower-priced or sale items.