Reviews show consistent praise for I Want One Of Those on price, product packaging and an easy ordering experience. Multiple customers highlight quick transactions, good bargains and well‑packed novelty items. However, a number of reviews report fulfilment and communication problems: delayed dispatches, cancelled orders still listed for sale, and unresolved refund queries. If you prioritise price and unique gifts, consider allowing extra delivery time, check stock notices before ordering and keep records of order and return communications in case you need to escalate a refund.
Examples from available reviews (Jun 2011 – Feb 2026).
Returned item two weeks ago with no refund or customer service response.
“No refund, no response from the customer services.”
Order posted too late and will not arrive in time for birthday.
“Posted by IWOOT after 6pm Tuesday. Will therefore arrive late for my wife’s birthday tomorrow!!!”
Random Harry Potter wand box was excellent value and well packaged.
“Excellent value & this is one of my go to websites for fantastic stuff”
Account allowed quick cancellation and reorder; easy to use.
“but he account allowed me to quickly cancel the order and order the right item.”
Many reviews describe late dispatches, slow processing and cancelled orders; these fulfilment problems caused missed occasions for several customers.
Multiple reviewers report competitive pricing, discounts and perceived good value for novelty or gift items compared with other retailers.
Site and account features are frequently praised: customers note easy ordering, smooth transactions and convenient account controls for cancellations.
Buyers commonly report well‑packaged items, intact delivery and satisfactory novelty quality, though occasional size or expectation mismatches occur.
Several reviews cite poor or absent customer responses, unresolved refund queries and inconsistent supplier updates when stock issues occur.
Overall impressions are split: many positive purchase experiences and smooth orders, but a notable minority report delivery or refund failures.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · resellerratings.com (15) · Reviews (11) · Reviewcentre (10) · Sitejabber (7) · Quotes shortened · As of: February 2026
Reviewer alleges company stole from them.
“They will steal from you”
Overpriced delivery and received empty boxes with no response.
“WORSE was two empty boxes!”
Received wrong, overcharged and poorly packed order; needed social media to get response.
“I finally received a terribly packed, (almost busting open) huge box”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
I Want One Of Those (IWOOT) is an online retailer specialising in novelty gifts and consumer items. The site is commonly used by shoppers seeking unique presents, collectibles and promotional deals. When evaluating IWOOT, shoppers often focus on delivery times, returns and customer-service responsiveness.