Reviews Analysed
21
We Collect & Analyse Reviews
Hush
Experiences & Reviews
Hush is a womenswear and lifestyle brand that retails clothing, footwear and accessories through online and retail channels. It is known for relaxed, casual styles and seasonal collections aimed at adult women. Consumers searching for reviews will typically see feedback about product fit, delivery and customer-service experiences.
Overview & Key Metrics
Positive Sentiment
95%
Latest Review
28d
Overall Rating
4.6
Our Analysis
🎯
Service quality
Most reviewers report fast deliveries, simple returns and reliable customer service; a minority describe refund delays or courier problems.
Share
Strong
23%
💰
Value for money
Shoppers frequently mention good sale prices and bargains; a few reviewers note reduced range appeal or new return costs.
Share
Strong
8%
⚡
User experience
Customers describe an easy-to-use website and straightforward ordering; a small number report order changes or unresponsive chat support.
Share
Strong
8%
🔧
Product quality
Most reviewers praise fabric quality, fit and durable construction; occasional issues such as creasing or isolated faults are reported.
Share
Strong
25%
📞
Communication
Many say customer service is quick and helpful, while several reviews describe unresponsive chat or slow refunds causing frustration.
Share
Mixed
8%
⭐
Overall experience
The majority report positive overall experiences with products and service; a minority highlight delivery, refund or product-range concerns.
Share
Strong
28%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (October 2022 – September 2025).
Fabulous Clothes , Excellent Service
"Beautiful stylish clothes that make me happy! Customer service is excellent. Items are delivered very swiftly and returns could not be simpler . I've..."
Tessa
Trustpilot
Sep 30, 2025
Featured for: Positive product quality and service
Hush is a great comany to use
"Hush is a great comany to use. Their website is easy to navigate. Their goods always arrive on time and their returns processes are all in place for a..."
Lesley Barker
Trustpilot
Sep 30, 2025
Featured for: Website, delivery and returns positive
Disappointed
"Initial contact and response was excellent. Clear and easy process to follow. Sadly almost two weeks later I still haven’t received a re..."
Joanna James
Trustpilot
Sep 30, 2025
Featured for: Delayed refund and faulty product
Declining
"I have been a shopper at hush for many many years, and used to shop exclusively at Hush. However, things have been declining over the last couple of y..."
BKT
Trustpilot
Sep 30, 2025
Featured for: Declining quality, courier and returns issues
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
M
Margaret Glancy
trustpilot.com
Sep 30, 2025
I have found a company that has items I…
I have found a company that has items I actually like & that fit me well. It’s called Hush! The garments arrive wit...
I
Idgie Threadgood
trustpilot.com
Sep 30, 2025
Great service from Hush as always
Great service from Hush as always. De...
K
Katrina Glaister
trustpilot.com
Sep 30, 2025
Great all round!
Really easy to order what I wanted and quickly delivered; any returns ar...
A
Alice
trustpilot.com
Sep 30, 2025
Another great purchase
Purchases arrived quickly after ordering. Beautifully wrapped with No plastic bags which is brilliant Very please...
K
Karen Orr
trustpilot.com
Sep 30, 2025
Great jeans
I ordered a pair of jeans. They arrived promptly and look great...
H
Hannah Hall
trustpilot.com
Sep 30, 2025
Lovely clothes, great delivery
I love Hush. The clothes are lovely and delivery i...
J
Joanna James
trustpilot.com
Sep 30, 2025
Disappointed
Initial contact and response was excellent. Clear and easy process to follow. Sadly almost two weeks later I still haven’t received a re...
N
Nikki
trustpilot.com
Sep 30, 2025
Love Hush
Love the clothes, footwear and accessories and their service is second to none. Have shopped with Hush for years now and...
B
BKT
trustpilot.com
Sep 30, 2025
Declining
I have been a shopper at hush for many many years, and used to shop exclusively at Hush. However, things have been declining over the last couple of y...
M
Mr M R Brown
trustpilot.com
Sep 30, 2025
Easy to use website
Easy to use website, placing order, delivery and returns if needed. All aspects great. Lovely clothing and due to sizes it’s best to order small and m...
L
Lesley Barker
trustpilot.com
Sep 30, 2025
Hush is a great comany to use
Hush is a great comany to use. Their website is easy to navigate. Their goods always arrive on time and their returns processes are all in place for a...
P
Patricia Wu
trustpilot.com
Sep 30, 2025
I have just had a problem whereby an…
I have just had a problem whereby an order suddenly became a Pre Order with the delivery date 3 weeks later … although I’m sure it was available when...
J
Jacqueline Pullen
trustpilot.com
Sep 30, 2025
Lovely clothes that just happen to be…relaxed style
Lovely clothes that just happen to b...
T
Tessa
trustpilot.com
Sep 30, 2025
Fabulous Clothes , Excellent Service
Beautiful stylish clothes that make me happy! Customer service is excellent. Items are delivered very swiftly and returns could not be simpler . I've...
J
Janis Nell Frances Redmond
trustpilot.com
Sep 30, 2025
Quick delivery quick refund and a cut above
Quick delivery quick refund and that extra customer service we all want I’ve started using Hush as a dress/ fashion guide I’m not flowery or frilly I...
P
Pilar
trustpilot.com
Sep 30, 2025
Quality and awesome
Gorgeous clothing. Sizing is accurate. Fast deliv...
C
CLARE
trustpilot.com
Sep 30, 2025
Outstanding quality
Outstanding quality, great price, wonderful desig...
J
Jays
trustpilot.com
Sep 30, 2025
Great company
I love that Hush offer trousers and skirts in a shorter length for more petite customers. The quality...
D
Del
trustpilot.com
Sep 30, 2025
Fabulous website
Fabulous website, full of gorgeous things. Super speedy delivery and I have always bee...
K
Karen
trustpilot.com
Sep 30, 2025
Another great piece of clothing from…
Another great piece of clothing from Hush ! Honestly you can never go wrong . Bought the cord jumpsuit and the fabri...
Conclusion
Reviews indicate Hush is generally reliable for product quality, fit and swift delivery, with many shoppers noting pleasant fabrics and useful size options. The website and ordering flow are repeatedly described as easy to use, and returns are often reported as straightforward. However, some reviewers report problems with refunds, courier performance and a perceived recent decline in range or packaging practices. Prospective buyers should expect strong product quality and fast delivery in most cases, but be aware of occasional communication or refund delays.