Reviews indicate Hush is generally reliable for product quality, fit and swift delivery, with many shoppers noting pleasant fabrics and useful size options. The website and ordering flow are repeatedly described as easy to use, and returns are often reported as straightforward. However, some reviewers report problems with refunds, courier performance and a perceived recent decline in range or packaging practices. Prospective buyers should expect strong product quality and fast delivery in most cases, but be aware of occasional communication or refund delays.
Examples from available reviews (May 2017 – Feb 2026).
Stylish clothes with excellent customer service and swift delivery.
“Customer service is excellent.”
Easy website, timely delivery and helpful customer service.
“Their goods always arrive on time and their returns processes are all in place for a quick refund.”
Good initial contact but refund still not received after two weeks.
“Sadly almost two weeks later I still haven’t received a refund”
Longtime shopper disappointed by worsening service and courier problems.
“things have been declining over the last couple of years”
Most reviewers report fast deliveries, simple returns and reliable customer service; a minority describe refund delays or courier problems.
Shoppers frequently mention good sale prices and bargains; a few reviewers note reduced range appeal or new return costs.
Customers describe an easy-to-use website and straightforward ordering; a small number report order changes or unresponsive chat support.
Most reviewers praise fabric quality, fit and durable construction; occasional issues such as creasing or isolated faults are reported.
Many say customer service is quick and helpful, while several reviews describe unresponsive chat or slow refunds causing frustration.
The majority report positive overall experiences with products and service; a minority highlight delivery, refund or product-range concerns.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (10) · Reviews (1) · Quotes shortened · As of: February 2026
I recently discovered hush, a women's fashion and lifestyle brand that offers a variety of clothing options from loungewear to accessories. My experience with the brand was incredibly positive, as I found their laid-back sense of style refreshing and easy-going.
One of my favorite aspects of hush is their dedication to positivity - this message radiates throughout their collections and makes for an uplifting shopping experience. Additionally, I appreciate their antipodean roots which bring a unique personality to the brand.
The quality of the products also impressed me. The clothes are made with high-quality fabrics that feel soft against my skin and hold up well over time. I especially love the loungewear offerings - they're comfortable without sacrificing style.
Overall, I highly recommend hush to anyone in search of stylish and comfortable clothing options. Their commitment to positivity paired with exceptional quality make for an enjoyable shopping experience like no other.
Received unexpected free order; service and product quality excellent.
“Naturally the service and quality of goods is excellent.”
Multiple purchases with excellent quality and service, faultless experience.
“excellent quality and service.”
Customer care quickly located and exchanged wrongly-returned item, excellent support.
“They located the item & completed the exchange all in an afternoon.”
Beautiful clothing collection with items always on my wish list.
“Beautiful collection of clothes...”
Customer care went above and beyond to source out-of-stock top.
“One of the customer care team went above and beyond to ensure I got one.”
Ordering is straightforward, dispatched quickly with tracking; items boxed.
“Ordering is straightforward and hassle free.”
Soft trousers with good fit and attractive appearance.
“Lovely soft trousers, good fit and look lovely”
Good quality clothing that creates a stylish effortless look.
“Very good quality clothing that makes me feel stylish without trying too hard.”
Very happy with products and service.
“Very happy, great products and great service.”
Helpful weekday staff but weekend support is poor.
“Staff helpful when you call in the week, terrible at the weekend though”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Hush is a womenswear and lifestyle brand that retails clothing, footwear and accessories through online and retail channels. It is known for relaxed, casual styles and seasonal collections aimed at adult women. Consumers searching for reviews will typically see feedback about product fit, delivery and customer-service experiences.