Reviewers repeatedly cite quick ordering and fast delivery, including several references to next‑day delivery and a 30‑day money‑back guarantee. Many customers praise after‑sales care: missing items, faults or delivery errors were commonly resolved by replacement or collection. A minority of reviews describe failed replacement promises or stock issues, so experiences are not uniformly perfect. If rapid delivery and responsive customer support matter to you, these reviews suggest that contacting customer service resolves most problems, but check stock and delivery options before purchasing.
Examples from available reviews (Sep 2022 – Feb 2026).
Wide product range, fast next-day delivery and clear website navigation.
“next day delivery service”
Customer service promised replacements but delivery failed and item out of stock.
“the item was out of stock!!”
Customer service reshipped order and resolved delivery issues promptly.
“Anna Marie Waters in the Customer Service team was incredibly instrumental”
Faulty product exchanged and larger replacement sent free of charge.
“sent that at no extra charge for my inconvenience!”
Most reviewers describe prompt, helpful after-sales and complaint handling; one review reports an unfulfilled replacement promise.
Few reviews address price directly; where mentioned customers note reasonable prices and occasional goodwill (e.g. free size upgrade).
Ordering and checkout are frequently described as easy; many reviewers report fast next-day delivery, with isolated delivery failures.
Several reviewers praise product performance and usefulness; a small number reported faults or missing parts that were later replaced.
Customers often highlight responsive, courteous customer-service contacts and named representatives; one case describes initial unclear responses.
Most reviewers report a positive final outcome after issues were handled; a minority remained dissatisfied due to delivery or stock problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026
Purchased the item online after seeing it on TV.
“Item on tv. Shoped online.”
Pleased with purchases and intends to use the company again.
“I am well pleased with my purchases from High Street TV and will no hesitate to use them again”
Staff were polite, helpful, and the site was easy to use.
“Easy to access what I need, very happy, very polite and helpful”
Long-time shopper finds products excellent and returns easy.
“I been shopping long time on High Street tv they have amazing products and can return without any problem”
Easy ordering, next-day delivery, and reasonably priced product.
“Very easy to order, products delivered next day. Good pruduct at a reasonable price.”
Clever Chef provides convenience and has improved lunch routine.
“I am vety pleased with my Clever Chef”
Order updates were helpful and the fan improved air quality for husband.
“I was kept informed about the progress of my order every step of the way”
Clothes dryer works well and prevents damp laundry around the home.
“We bought a clothes dryer which works great”
Support responded promptly, offered replacements, and helped solve the blender issue.
“Jayne answered all my emails promptly and constructively”
Product arrived on time and the reviewer will use the company again.
“Arrived on time and was brilliant.”
Faulty item exchanged after customer care assistance.
“Brilliant customer care afer I had faulty pocket vac.”
Ordering system worked well and parcel arrived quickly and well packed.
“A great ordering system”
The delivery was very quick and efficient.
“Very quick delivery”
Reviewer praises company as the best on TV.
“your the best on tv”
Consistently impressed with product quality and reasonable pricing.
“very good quality and reasonable price 👌”
Delivery was smooth and the product was good.
“SMOOTH DELIVERY GOOD PRODUCT”
Order was completed with no hassle and everything was fine.
“All good no hassle 😃”
Customer service offered a full refund and resolved the issue positively.
“Janine offered a full refund”
Company refunded postage after contacting them over P&P charge discrepancy.
“I have been refunded the P&P so I am very happy with the company and the outcome.”
Customer service promised replacements but delivery failed and item out of stock.
“the item was out of stock!!”
Customer service quickly sent the missing Nutribullet part.
“quickly sent me the missing item”
Easy ordering, quick delivery, and satisfied repeat purchase.
“Great service from High Street.”
Clever pot is useful, easy to use, and delivered quickly.
“Super service clever pot is so useful”
Ordering and payment were easy and delivery was quick.
“So easy to order and pay and came very quickly”
Impressed by air fryer's performance and later bought another.
“so impressed with it's performance”
Faulty product exchanged and larger replacement sent free of charge.
“sent that at no extra charge for my inconvenience!”
Ordering was easy and the product was delivered promptly.
“Very easy to order an delivered product promptly”
Ordering was easy, price good, and delivery was fast.
“Ordering was easy and the price was good also fast delivery everything was excellent.”
Customer service resolved order issues quickly and without hassle.
“they fixed it with no hassle.”
Customer service reshipped order and resolved delivery issues promptly.
“Anna Marie Waters in the Customer Service team was incredibly instrumental”
Very pleased with the overall experience.
“Very pleased with everything thankyou”
Customer service handled a minor issue quickly and professionally.
“Fantastic Customer Service.”
The service provided was smooth and efficient.
“Smooth service”
Ordering and delivery were quick and easy.
“Quick and easy ordering and delivery.”
Customer service representative was very helpful and efficient.
“Lovely Lady in Customer Service.”
Initial delivery failed, but service arranged next-day delivery and inquiry.
“after phoning the rep had my product delivered the next day.”
Replacement Jethawk works well and makes garden tasks easier.
“The new one does work well”
Customer service apologised and clarified courier fault, easing worry.
“I'm sorry for the confusion.”
Reviewer praises company and exceptional after-sales service.
“its the best company iv ever shoped with great after sales iv come across”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
High Street TV is a UK online retailer that lists household, kitchen and small electrical products via its e-commerce site. People searching reviews of High Street TV commonly look for information on delivery speed, returns and customer service performance.