Review content shows frequent praise for product quality, wide selection and repeat purchases, with many customers reporting smooth ordering and timely delivery. Staff and support receive positive mentions, including helpful refunds and in‑store assistance. A minority of reviews call out sizing inconsistencies and occasional slow shipping or perceived higher costs for specific items. Prospective buyers should check size guidance and delivery options; reviews indicate the company tends to resolve order issues promptly.
Examples from available reviews (Mar 2022 – Feb 2026).
Friendly staff, well-made products and an enjoyable shopping experience.
“The staff were incredibly friendly and knowledgeable about their products.”
Items well made but pricey and shipping took a while.
“A little pricey, however. And shipping takes a while.”
Team were helpful and issued a quick refund after ordering error.
“The team were very helpful and were quick to refund.”
Shipping was great but sizes ran much smaller than expected.
“The sizes are way off from what we were looking for.”
Staff and company representatives are consistently described as friendly, knowledgeable and helpful; refunds and in‑store assistance are reported handled promptly.
Most reviewers report reasonable or good prices and occasional sales; a few customers note some items feel slightly pricey for them.
Ordering and shopping (online and in‑store) are generally described as smooth and easy, with correct orders and repeat purchasers reporting few problems.
Products are frequently described as well made, accurate to descriptions and of good quality; some reviewers report sizing inconsistencies for certain garments.
Delivery and order communications are mostly praised for speed and reliability; a small number of reviews mention slower shipping on occasion.
Reviewers largely report positive overall experiences, citing repeat purchases, satisfaction with items and responsive customer support; few mixed reviews.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Heritage of Scotland is a fantastic destination for customers looking to purchase kilt accessories and Scottish clothing. As soon as I entered the store, I was impressed by the wide range of products on offer. From sporrans and ghillie shirts to tartan trousers and sgian dubhs, this store truly had it all.
The staff were incredibly friendly and knowledgeable about their products. They asked me questions about my needs in order to help me find exactly what I was looking for. Additionally, they provided helpful tips on how to maintain my purchases once I left the store.
The quality of the products exceeded my expectations; each item appeared well-made and carefully crafted with great attention to detail. The variety of clan items available really demonstrated Heritage of Scotland's commitment to providing their customers with options that fit their specific preferences.
Overall, shopping at Heritage Of Scotland was a truly enjoyable experience that went above and beyond my expectations. The combination of excellent customer service, high-quality products, and expansive product line make this shop a must-visit for any fans of Scottish culture or those wanting an authentic kilt look!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Heritage of Scotland is a retail brand focused on Scottish clothing, tartans and related giftware. It sells traditional apparel and accessories through an online shop and retail channels, serving customers domestically and internationally. People searching reviews typically look for quality of kilts, tartans, sporrans, delivery and customer service experiences.