Reviews show consistent praise for Gym King’s product quality—customers often cite comfortable fabrics, good fit and stylish designs. Delivery performance is inconsistent: several shoppers report fast dispatches while a significant number report delays, missing items or incorrect tracking. Communication is a recurrent problem in negative reviews, with many customers describing unanswered emails and slow support responses. If you are considering a purchase, check tracking closely, keep proof of order and be aware reviews mention return costs; product quality is generally rated well but support and fulfilment can be variable.
Examples from available reviews (Jan 2023 – Feb 2026).
First order had amazing quality, beautiful details and quick delivery.
“Amazing quality”
Orders marked dispatched but not collected; received wrong items and poor quality.
“they’re generating tracking numbers, marking items as “dispatched,””
Received wrong-colour T-shirt twice and has had no response to emails.
“writing was a dark grey/black, yet on the website it clearly shows it as pink”
Paid for next-day delivery but an £80 item missing and no response.
“Im missing an £80 item!!!”
Delivery and fulfilment are frequent concerns: reviewers report both fast deliveries and recurring delays, missing items or incorrect dispatches.
Some customers describe products as well priced and good value; a few mention lost return costs or poor quality reducing perceived value.
Ordering and product presentation vary: a few find purchase easy and true to size, others note incorrect website imagery or missing tracking details.
Most reviewers praise fabric, fit and comfort; a smaller number report faults such as incorrect colours, peeling logos or sizing issues.
Multiple reviews describe unreturned emails, slow responses or no replies from support when problems arise, indicating communication failures.
Customer experiences are mixed: many are satisfied with product and delivery, while a notable group report unresolved issues and poor responses.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026
Reviewer reports the sizing was too small.
“Sizing too small”
Reviewer loves the clothes and supports the local company.
“BRILLIANT CLOTHES LOVE THEM AND A LOCAL COMPANY”
Lovely quality, fit and colour; clothing is very comfortable.
“Lovely quality, fit and colour.”
Very happy; purchase was true to size and fitted well.
“true to size and fit well”
Reviewer states the product is very good quality.
“Very good quality”
Products are great and delivery was fast.
“Great items fast delivery A+”
Reviewer praises the team and delivery.
“Great team Delivery on”
Easy ordering, quick delivery and high-quality gym or streetwear.
“Easy ordering and quick delivery.”
Reviewer experienced great service and quick delivery.
“Great service quick delivery”
Great quality clothes, quick delivery and decent prices.
“Really great quality clothes, quick delivery with decent prices.”
Wrong item sent and customer service not responding to emails.
“can’t get hold of anyone in customer service to help me iv emailed them twice and no response.”
Liked quality and price; recommends sizing up as items run small.
“I would recommend going a size up as they’re definitely on the smaller side.”
Cosy coat in chocolate colour with fleece pockets.
“Cosy coat, gorgeous chocolate colour.”
Love the kit; great value, brilliant shirts and superb service.
“The price to value ratio is spot on.”
Reviewer says products are cheap and not high-quality premium.
“stay well clear from this company”
Product quality is phenomenal according to the reviewer.
“The quality of the product is phenomenal, 5 stars are not enough”
Hat is nice and light with burgundy colour; top matches.
“The hat is very nice and light”
Great service, good quality clothes and prompt delivery updates.
“Keep you up to date on your delivery”
Excellent product, easy-to-use website and quick delivery.
“easily used website”
Sizing is terrible; sizes run much smaller than other brands.
“The sizing is terrible- I went one size up from all other hoodies I have and top supplied too tight.”
Poor customer service and unfair refund procedures with slow resolutions.
“poor customer service and unfair refund procedures”
Good customer service refund, but leggings scrunch bum snapped twice.
“the scrunch bum on the leggings have snapped”
Son loves the products; good quality and price.
“good quality good price”
Order nearly £300 and tracking not provided, no response.
“still haven’t received any kind of tracking or update”
Requested a refund over a month ago but nothing processed.
“I have requested my refund over a month ago and nothing has been processed.”
Great quality and fast shipping; some hoodies run big.
“Great quality fast shipping some hoody's run big”
Reviewer says the products are very good as always.
“Very good as always”
Ordered nine days ago and still waiting; tracking shows 'we are expecting your item'.
“we are expecting your item”
Received wrong-colour T-shirt twice and has had no response to emails.
“writing was a dark grey/black, yet on the website it clearly shows it as pink”
Great quality, fast delivery and well priced for budget.
“Great quality fast delivery and well priced for my budget”
Reviewer states the product is good quality.
“Good quality”
Order did not arrive and has been overdue for more than a week.
“My order didn’t arrive at all and has been more than a week”
Paid for next-day delivery but an £80 item missing and no response.
“Im missing an £80 item!!!”
Great products and price, though disappointed at return costs.
“Great products, great price.”
First order had amazing quality, beautiful details and quick delivery.
“Amazing quality”
Coat was perfect and the tracksuit set was comfy and well fitting.
“The Coat Is Perfect”
Reviewer says the products are amazing as always.
“Amazing as always”
Orders marked dispatched but not collected; received wrong items and poor quality.
“they’re generating tracking numbers, marking items as “dispatched,””
Delivery was very quick and reviewer expresses thanks.
“Very quick delivery 🚚 Thank you”
Item faulty and no response after over a week of contact attempts.
“My item is faulty and I have tried to contact Gymking for over a week now and nothing. They haven’t responded to me.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Gym King is a UK-based athleisure brand offering casual and gym-focused clothing such as tracksuits, hoodies, T-shirts and accessories. The brand sells primarily through its online store and via selected retailers, targeting everyday sportswear and leisurewear. Consumers searching reviews often look for information on product fit, fabric quality, delivery and customer service.