Reviews Analysed
21
We Collect & Analyse Reviews
Gym King
Experiences & Reviews
Gym King is a UK-based athleisure brand offering casual and gym-focused clothing such as tracksuits, hoodies, T-shirts and accessories. The brand sells primarily through its online store and via selected retailers, targeting everyday sportswear and leisurewear. Consumers searching reviews often look for information on product fit, fabric quality, delivery and customer service.
Overview & Key Metrics
Positive Sentiment
67%
Latest Review
24d
Overall Rating
3.6
Our Analysis
🎯
Service quality
Delivery and fulfilment are frequent concerns: reviewers report both fast deliveries and recurring delays, missing items or incorrect dispatches.
Share
Mixed
24%
💰
Value for money
Some customers describe products as well priced and good value; a few mention lost return costs or poor quality reducing perceived value.
Share
Mixed
6%
⚡
User experience
Ordering and product presentation vary: a few find purchase easy and true to size, others note incorrect website imagery or missing tracking details.
Share
Mixed
3%
🔧
Product quality
Most reviewers praise fabric, fit and comfort; a smaller number report faults such as incorrect colours, peeling logos or sizing issues.
Share
Strong
21%
📞
Communication
Multiple reviews describe unreturned emails, slow responses or no replies from support when problems arise, indicating communication failures.
Share
Weak
11%
⭐
Overall experience
Customer experiences are mixed: many are satisfied with product and delivery, while a notable group report unresolved issues and poor responses.
Share
Mixed
34%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (January 2023 – September 2025).
Amazing quality
"Amazing quality Received my first order and im absolutely over the moo..."
Lynseymfenton
Trustpilot
Sep 30, 2025
Featured for: Positive on product quality and delivery
Shocking Service & Quality
"Honestly, Gym King are taking the absolute mick with how they’re handling orders. They’re generating tracking numbers, marking items as “dispatched,”..."
A.HUSSAIN
Trustpilot
Sep 30, 2025
Featured for: Detailed negative on service and quality
On from my other review
"On from my other review, I ordered a T-shirt around two weeks ago, when I received it the writing was a dark grey/black, yet on the website it clearly..."
Maisy-leigh Norrey
Trustpilot
Sep 30, 2025
Featured for: Mixed issue: wrong item, unresolved
Shocking Communication
"I placed an order on the 18th September and paid £8.99 for next day delivery. However only one item arrived! On the website the missing item just says..."
Claire
Trustpilot
Sep 30, 2025
Featured for: Missing order; no response documented
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
M
Ms Tracey Harris
trustpilot.com
Sep 30, 2025
GYM KING TRACKSUIT
Purchased for my son he loves the gym king product...
Y
Yasmin Stokes-Beattie
trustpilot.com
Sep 30, 2025
Order still not arrived and no customer service for help!.
The past 2 orders iv placed I haven’t had an issue with and got them really quick and the tracking from DPD. My latest order I placed on the 19/09/25...
J
Juan Carlos
trustpilot.com
Sep 30, 2025
Don't order from this company
After sending emails for 2 months no reply. Gym king as per your reply, see details below: Order number #WEB2090787, I have requested my refund over a...
L
Laura Dobbie
trustpilot.com
Sep 30, 2025
Great quality fast shipping some…
Great quality fast shipp...
j
janet
trustpilot.com
Sep 30, 2025
Very good as always
...
N
Nicola Collins
trustpilot.com
Sep 30, 2025
I ordered one item 9 days ago and opted…
I ordered one item 9 days ago and opted for normal delivery so 9 days later I’m still waiting I have a Royal Mail tracking number that says ‘we are ex...
M
Maisy-leigh Norrey
trustpilot.com
Sep 30, 2025
On from my other review
On from my other review, I ordered a T-shirt around two weeks ago, when I received it the writing was a dark grey/black, yet on the website it clearly...
J
Jill Hogan
trustpilot.com
Sep 30, 2025
Great quality fast delivery and well…
Great quality fast delivery...
A
Aaryn Barlow
trustpilot.com
Sep 30, 2025
Good quality
...
E
Emil
trustpilot.com
Sep 30, 2025
My order didn’t arrive at all and has…
My order didn’t arrive at all...
C
Claire
trustpilot.com
Sep 30, 2025
Shocking Communication
I placed an order on the 18th September and paid £8.99 for next day delivery. However only one item arrived! On the website the missing item just says...
S
Simon Hogg
trustpilot.com
Sep 30, 2025
Great products
Great products, great price. Disappointed at losing money when...
L
Lynseymfenton
trustpilot.com
Sep 30, 2025
Amazing quality
Amazing quality Received my first order and im absolutely over the moo...
C
Carl
trustpilot.com
Sep 30, 2025
COAT AND TRACKSUIT
Once Again Gym King Have Delivered The Coat Is Perfect Wasn't Sure Gym King Did This Sort Of...
S
Shareen Hamilton
trustpilot.com
Sep 30, 2025
Amazing as always
...
A
A.HUSSAIN
trustpilot.com
Sep 30, 2025
Shocking Service & Quality
Honestly, Gym King are taking the absolute mick with how they’re handling orders. They’re generating tracking numbers, marking items as “dispatched,”...
W
Wayne
trustpilot.com
Sep 30, 2025
Very quick delivery 🚚 Thank you
Very quick deli...
N
Nic
trustpilot.com
Sep 30, 2025
My item is faulty and I have tried to…
My item is faulty and I have tried to contact Gymking for...
J
Jamie
trustpilot.com
Sep 30, 2025
Everything ran smoothly socks good…
Everything ran smoothly socks good qual...
C
Clare Kathryn
trustpilot.com
Sep 30, 2025
Gym gear
Really easy to purchase. Quick delivery. I’ve already worn my outfit to the gym and it’s...
Conclusion
Reviews show consistent praise for Gym King’s product quality—customers often cite comfortable fabrics, good fit and stylish designs. Delivery performance is inconsistent: several shoppers report fast dispatches while a significant number report delays, missing items or incorrect tracking. Communication is a recurrent problem in negative reviews, with many customers describing unanswered emails and slow support responses. If you are considering a purchase, check tracking closely, keep proof of order and be aware reviews mention return costs; product quality is generally rated well but support and fulfilment can be variable.