Reviews show consistent praise for Gym King’s product quality—customers often cite comfortable fabrics, good fit and stylish designs. Delivery performance is inconsistent: several shoppers report fast dispatches while a significant number report delays, missing items or incorrect tracking. Communication is a recurrent problem in negative reviews, with many customers describing unanswered emails and slow support responses. If you are considering a purchase, check tracking closely, keep proof of order and be aware reviews mention return costs; product quality is generally rated well but support and fulfilment can be variable.
Examples from available reviews (Jan 2023 – Feb 2026).
First order had amazing quality, beautiful details and quick delivery.
“Amazing quality”
Orders marked dispatched but not collected; received wrong items and poor quality.
“they’re generating tracking numbers, marking items as “dispatched,””
Received wrong-colour T-shirt twice and has had no response to emails.
“writing was a dark grey/black, yet on the website it clearly shows it as pink”
Paid for next-day delivery but an £80 item missing and no response.
“Im missing an £80 item!!!”
Delivery and fulfilment are frequent concerns: reviewers report both fast deliveries and recurring delays, missing items or incorrect dispatches.
Some customers describe products as well priced and good value; a few mention lost return costs or poor quality reducing perceived value.
Ordering and product presentation vary: a few find purchase easy and true to size, others note incorrect website imagery or missing tracking details.
Most reviewers praise fabric, fit and comfort; a smaller number report faults such as incorrect colours, peeling logos or sizing issues.
Multiple reviews describe unreturned emails, slow responses or no replies from support when problems arise, indicating communication failures.
Customer experiences are mixed: many are satisfied with product and delivery, while a notable group report unresolved issues and poor responses.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026
Everything ran smoothly; socks are good quality and the set is nice.
“socks good quality and the set i brought is really nice”
Easy purchase, quick delivery, comfy true-to-size outfit recommended.
“it’s so comfy”
Missing items refunded partially; emails and social messages ignored.
“Please refund the missing item - Borg/Woven Jacket Black”
Order delivered to wrong address and refund not received.
“still have no refund”
Parcel arrived missing shorts and customer service failed to respond.
“parcel arrived with a pair of shorts missing”
£200 order not delivered and no communication or replies.
“£200 order not delivered.. no communication no replies to my messages nothing!”
Leggings split after only five wears, leaving reviewer gutted.
“they've split on the bum”
Sizes inconsistent, either far too big or too tight.
“Sizes are ridiculous and way out either far to big or too tight”
Nice fit and quick delivery but leggings ripped on first wear.
“2 pairs ripped the first time i wore them.”
Return policy charged more than item cost; no free return label provided.
“this company does not provide a free return label”
Good product quality but refunds were slow and poorly handled.
“the returns policy is a joke.”
Returned items but still hasn't received refund and emails ignored.
“still haven't received a refund”
Company charges returns per item and failed to refund correctly.
“Charged to return each individual item.”
Order wasn't dispatched and company was uncontactable.
“Didn't dispatch item and uncontactable.”
New tracksuit looked aged and started to fray before washing.
“Terrible quality”
Poly material became fuzzy on the back of the jacket and pant.
“the material on back of the jacket got fuzzy”
Orders had missing or wrong items and emails went unanswered.
“i still havent heard anything back.”
Cannot return items and the company does not respond to emails.
“Don't buy you can't return it and don't respond to your mails”
Received a reduced refund after return due to per-return charges.
“got refund of 20£”
Leggings split at the seam after limited use; durability disappointing.
“the leggings have split at the seam on the right inner thigh”
I recently purchased a tracksuit from Gym King and I must say, I am extremely impressed with the quality of their clothing. The material is comfortable and durable, perfect for my daily workouts or leisure activities.
Along with the great quality, the design of their tracksuits is also very stylish and modern. I received many compliments on them while wearing it out in public.
The customer service was exceptional as well. The staff members were helpful and knowledgeable about their products which made selecting the right size easy for me.
Overall, I highly recommend Gym King to anyone looking for trendy workout attire or comfortable everyday wear. Their products are top-notch in both style and quality.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Gym King is a UK-based athleisure brand offering casual and gym-focused clothing such as tracksuits, hoodies, T-shirts and accessories. The brand sells primarily through its online store and via selected retailers, targeting everyday sportswear and leisurewear. Consumers searching reviews often look for information on product fit, fabric quality, delivery and customer service.