Reviewers most often highlight Go Electrical’s fast delivery and competitive prices, citing examples such as rapid delivery of branded vacuums and noticeable savings on specific Dyson models. Customer service and communication are frequently mentioned as responsive, with staff offering callbacks, stock updates and occasional free upgrades. Product satisfaction is commonly reported, though isolated complaints exist (for example a single crimper reported as faulty and some noise concerns with a hoover). Prospective buyers should check item-specific details, warranty and return policies and confirm delivery options before purchase.
Examples from available reviews (Mar 2012 – Feb 2026).
Best price, quick delivery and efficient, communicative service.
“Prompt delivery, good communication with Go-Electrical and very efficient.”
CT7 crimper was an absolute waste of time and money.
“CT7 crimper is absolute waste of time and money.”
Bought a Dyson £170 cheaper, delivered next day with helpful customer service.
“£170 LESS than most top names online!”
Next-day delivery and reliable appliances met my expectations.
“my items arrived promptly the following day.”
Reviews consistently report fast, reliable delivery and efficient fulfilment; a few scheduling adjustments were resolved through staff intervention.
Multiple reviewers cite competitive pricing and notable savings on branded items; a single review complained about poor value for one product.
Ordering and website navigation are described as straightforward; customers report smooth checkout and minimal hassle when placing orders.
Most buyers report products performing as expected, though there are isolated product issues (a faulty crimper, some noise complaints).
Customers frequently praise fast, helpful customer service, including prompt replies, phone callbacks and proactive updates about orders.
Overall impressions are positive: most reviewers are satisfied with price, delivery and service, with occasional product-specific complaints.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (37) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026
Great prices and quick delivery, though occasional stock issues can delay orders.
“Great prices and super quick delivery with friendly support, though a couple of customer note that stock issues can occasionally delay orders.”
Product works well but new button placement is awkward and potentially dangerous.
“Dangerous to press and awkward to use”
Decent quality product at a fair price.
“Decent quality product fair price”
Good communication, speedy despatch and very fast delivery.
“Good communication. Speedy despatch and incredible fast delivery of goods - obviously didn't skimp on courier choice. Overall superb experience.”
Best price and quick callback confirmed next-day delivery.
“Someone called back within two minutes and informed the vacuum cleaner would arrive tomorrow.”
Competitively priced product, simple ordering and next-day perfect delivery.
“Product was competitively priced, ordering from the website was simple, and product was delivered the next day on perfect condition!”
Sony vinyl player was delivered the day after purchase.
“My beautiful Sony vinyl player was delivered to me the day after I purchased it! The day after!”
Dyson offered at an unusually low price and delivered within two days.
“it is 100% genuine and exactly the model I wanted and at a fantastic price.”
Found discounted Ninja, quick delivery and the machine works well.
“Delivery was quick, the machine is amazing. No issues at all. Very happy to have ordered from Go-Electrical. Thank you!”
Much cheaper price, zero issues and customer services replied within minutes.
“There were zero issues, quick delivery and when I emailed customer services to ask them to confirm delivery date, they replied within minutes.”
First-class experience with excellent customer care and very quick dispatch.
“Excellent customer care and extremely quick dispatch.”
Faultless, super-fast delivery by DHL and excellent service.
“Excellent, faultless service, super fast no nonsense delivery by the best DHL 10/10”
Order arrived quickly; price £20 cheaper and easy contact with staff.
“The price was £20 cheaper than any other online store I could find even in black friday deals.”
Excellent service, delivery time and pricing.
“Excellent service, delivery time and price.”
Customer service called; item arrived next day and was best price found.
“Kelsey beats Ai hands down!”
Television ordered Sunday delivered free two days later; pleased with price and quality.
“it was delivered for free two days later on Tuesday.”
Easy ordering, quick email replies and happy with the electric fire.
“Easy to order from and very quick to reply to my emails and give updates. Very happy with electric fire with flickering lights and would use this company again.”
Fast, efficient service and pleased with the product.
“Fast efficient service Pleased with product.”
Easy to order with hassle-free delivery and product.
“Easy tom order, no hassle with delivery and the product.”
Found the best price with straightforward ordering and swift delivery.
“Best Price I could find ;-)”
Best price, quick delivery and efficient, communicative service.
“Prompt delivery, good communication with Go-Electrical and very efficient.”
Ordering was easy and the electric fire was delivered quickly.
“Ordering online was easy and the fire was delivered in quick time.”
CT7 crimper was an absolute waste of time and money.
“CT7 crimper is absolute waste of time and money.”
Excellent service and prompt delivery of an air conditioning unit.
“Excellent service prompt delivery of air conditioning unit 👍”
Great price and quick delivery; excellent overall.
“Great price and quick delivery. Excellent.”
Bought a Dyson £170 cheaper, delivered next day with helpful customer service.
“£170 LESS than most top names online!”
Out-of-stock item was upgraded free and delivered promptly.
“Excellent service and customer relations.”
Fantastic customer service ensured same-day dispatch for an air-con unit.
“team immediately ensured that the unit went out of the warehouse the same day!!”
Quick service, great price; Dyson vacuum arrived on time.
“Quick service and great price .Dyson Vacuum arrived on time would use this company again”
Great communications and a helpful salesman left reviewer very happy.
“Great communications, helpful salesman.very happy,”
Great staff and wonderful service, reviewer expressed thanks.
“Great staff wonderful service Thanks.”
Prompt delivery with good communication; very efficient service.
“Prompt delivery, good communication with Go-Electrical. Very efficient.”
Product out of stock but upgraded; speedy delivery and excellent communication.
“Very speedy delivery. Excellent communication and customer service.”
Staff were superb and the purchase process was easy.
“Staff superb and purchase easy”
Delivery delayed slightly, but company phoned, apologised and arranged new date.
“Go Electrical phoned me , explained why and apologised.”
Excellent service with fast delivery.
“Excellent service, fast on delivering .”
Very good hoover but it's a lot noisier than their last hoover.
“Very good hoover b the only thing I would say is it’s a lot noisier than our last hoover”
Reviewer thanked the company for their service.
“All thanks to your service”
Reviewer experienced very poor customer service and strongly advised against buying.
“What a bad customer service, Never ever shop from this company.”
Item became faulty within two weeks and returns/refund process was obstructive.
“SOLD AS BRAND NEW BUT BECAME FAULTY UNDER 2 WEEKS”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Go Electrical is a UK-based online retailer of household electrical appliances and related accessories. The company typically lists major consumer brands across categories such as vacuums, kitchen appliances and climate control products. Customers can order via the website and arrange delivery or customer-support contact; availability and delivery options may vary by item and location. Consumers researching Go Electrical reviews commonly look for information on delivery speed, pricing competitiveness and after-sales service.