Reviews Analysed
21
We Collect & Analyse Reviews
Go Electrical
Experiences & Reviews
Go Electrical is a UK-based online retailer of household electrical appliances and related accessories. The company typically lists major consumer brands across categories such as vacuums, kitchen appliances and climate control products. Customers can order via the website and arrange delivery or customer-support contact; availability and delivery options may vary by item and location. Consumers researching Go Electrical reviews commonly look for information on delivery speed, pricing competitiveness and after-sales service.
Overview & Key Metrics
Positive Sentiment
95%
Latest Review
13d
Overall Rating
4.7
Our Analysis
🎯
Service quality
Reviews consistently report fast, reliable delivery and efficient fulfilment; a few scheduling adjustments were resolved through staff intervention.
Share
Strong
24%
💰
Value for money
Multiple reviewers cite competitive pricing and notable savings on branded items; a single review complained about poor value for one product.
Share
Strong
8%
⚡
User experience
Ordering and website navigation are described as straightforward; customers report smooth checkout and minimal hassle when placing orders.
Share
Strong
14%
🔧
Product quality
Most buyers report products performing as expected, though there are isolated product issues (a faulty crimper, some noise complaints).
Share
Strong
11%
📞
Communication
Customers frequently praise fast, helpful customer service, including prompt replies, phone callbacks and proactive updates about orders.
Share
Strong
14%
⭐
Overall experience
Overall impressions are positive: most reviewers are satisfied with price, delivery and service, with occasional product-specific complaints.
Share
Strong
29%
Our Independent Methodology
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Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (January 2023 – September 2025).
Go Electrical had best price for my new…
"Go Electrical had best price for my new Dyson so I ordered and was delivered two days later. First class product, Prom..."
Zoe Stevenson
Trustpilot
Sep 30, 2025
Featured for: Mentions price, delivery, communication
CT7 crimper is absolute waste of time…
"CT7 crimper is absolute..."
Alex K (The Red)
Trustpilot
Sep 30, 2025
Featured for: Clear negative product report
Best Price and GREAT Customer Service
"I have no hesitation in highly recommending Go-Electrical. What a "find" .... I was looking online for a Dyson v12 Detect slim Absolute Cordless vacuu..."
Annette Clarke
Trustpilot
Sep 30, 2025
Featured for: Details big price saving example
Title: Impressive Experience at Go Electrical
"I recently purchased a few electrical appliances from Go Electrical and I must say that my experience was quite impressive. The website is easy to navigate, with product descriptions that were clear and informative. They have a variety of top brands available which made the selection process much easier. What stood out to me was their next day delivery service - it's rare to find companies that can offer such quick delivery times, especially during these times. And true to their word, my items arrived promptly the following day. After using the products for a few weeks now, I'm happy to report that they're all working perfectly fine without any issues. Their popular mixers and cookware are definitely worth trying out if you're an avid baker or cook like myself! Overall, I would highly recommend Go Electrical for anyone looking for quality electrical appliances coupled with efficient delivery services."
Tremaine Runolfsson
Collected.reviews
Jan 09, 2023
Featured for: Early review: website, delivery, product
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
J
Jackie
trustpilot.com
Sep 30, 2025
Easy to order and Fast efficient service
Fast efficient service...
G
Graham Burns - customer
trustpilot.com
Sep 30, 2025
GBURNS
Easy tom order, no hassle wi...
G
Gary Warren
trustpilot.com
Sep 30, 2025
Best Price I could find ;-)
Best Price I could find ;-) Straig...
Z
Zoe Stevenson
trustpilot.com
Sep 30, 2025
Go Electrical had best price for my new…
Go Electrical had best price for my new Dyson so I ordered and was delivered two days later. First class product, Prom...
C
Cheffette96
trustpilot.com
Sep 30, 2025
Very Pleased With Purchase Made
Go Electrical had the perfect electric fire for us. Ordering online was ea...
A
Alex K (The Red)
trustpilot.com
Sep 30, 2025
CT7 crimper is absolute waste of time…
CT7 crimper is absolute...
A
Adrian hume
trustpilot.com
Sep 30, 2025
Excellent service prompt delivery of…
Excellent service prompt deliv...
A
Andrew B
trustpilot.com
Sep 30, 2025
Great price and quick delivery
Great price and quick...
A
Annette Clarke
trustpilot.com
Sep 30, 2025
Best Price and GREAT Customer Service
I have no hesitation in highly recommending Go-Electrical. What a "find" .... I was looking online for a Dyson v12 Detect slim Absolute Cordless vacuu...
D
David England
trustpilot.com
Sep 30, 2025
Customer relations…
Ordered on-line on Saturday 5th July a Sebo X7 cleaner. On Monday received an e-mail saying it had gone out of stock, but was offered an upgrade Sebo...
J
Jen Friend
trustpilot.com
Sep 30, 2025
Fantastic customer service as always
Fantastic customer service as always! Ordered an air-con unit today for my pregnant daughter who is struggling with the heat. Called up to request del...
A
Audrey customer
trustpilot.com
Sep 30, 2025
Quick service and great price .Dyson…
Quick service and great price .Dyson Vacuum...
M
Maria Newman
trustpilot.com
Sep 30, 2025
Great customer service…
Great communications, hel...
S
Suzanne Lane
trustpilot.com
Sep 30, 2025
Great staff wonderful service Thanks.
Great staff wonder...
L
Licia
trustpilot.com
Sep 30, 2025
Prompt delivery
Prompt delivery, good communication...
W
Wendy Hudson
trustpilot.com
Sep 30, 2025
The product wasn’t in stock
The product wasn’t in stock, so i was offered an upgrade. Very...
W
William
trustpilot.com
Sep 30, 2025
Staff superb and purchase easy
Staff superb an...
M
Martyn
trustpilot.com
Sep 30, 2025
Excellent people to deal with.
Approximate delivery day slightly delayed but Go Electrical phoned me , explained why and apologised. This was not...
J
Jane
trustpilot.com
Sep 30, 2025
Excellent service
Excellent service,...
B
Bert Naylor
trustpilot.com
Sep 30, 2025
Sebo vacuum
Very good hoover b the only thing I would sa...
Conclusion
Reviewers most often highlight Go Electrical’s fast delivery and competitive prices, citing examples such as rapid delivery of branded vacuums and noticeable savings on specific Dyson models. Customer service and communication are frequently mentioned as responsive, with staff offering callbacks, stock updates and occasional free upgrades. Product satisfaction is commonly reported, though isolated complaints exist (for example a single crimper reported as faulty and some noise concerns with a hoover). Prospective buyers should check item-specific details, warranty and return policies and confirm delivery options before purchase.