Reviewers most often highlight Go Electrical’s fast delivery and competitive prices, citing examples such as rapid delivery of branded vacuums and noticeable savings on specific Dyson models. Customer service and communication are frequently mentioned as responsive, with staff offering callbacks, stock updates and occasional free upgrades. Product satisfaction is commonly reported, though isolated complaints exist (for example a single crimper reported as faulty and some noise concerns with a hoover). Prospective buyers should check item-specific details, warranty and return policies and confirm delivery options before purchase.
Examples from available reviews (Mar 2012 – Feb 2026).
Best price, quick delivery and efficient, communicative service.
“Prompt delivery, good communication with Go-Electrical and very efficient.”
CT7 crimper was an absolute waste of time and money.
“CT7 crimper is absolute waste of time and money.”
Bought a Dyson £170 cheaper, delivered next day with helpful customer service.
“£170 LESS than most top names online!”
Next-day delivery and reliable appliances met my expectations.
“my items arrived promptly the following day.”
Reviews consistently report fast, reliable delivery and efficient fulfilment; a few scheduling adjustments were resolved through staff intervention.
Multiple reviewers cite competitive pricing and notable savings on branded items; a single review complained about poor value for one product.
Ordering and website navigation are described as straightforward; customers report smooth checkout and minimal hassle when placing orders.
Most buyers report products performing as expected, though there are isolated product issues (a faulty crimper, some noise complaints).
Customers frequently praise fast, helpful customer service, including prompt replies, phone callbacks and proactive updates about orders.
Overall impressions are positive: most reviewers are satisfied with price, delivery and service, with occasional product-specific complaints.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (37) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026
I recently purchased a few electrical appliances from Go Electrical and I must say that my experience was quite impressive. The website is easy to navigate, with product descriptions that were clear and informative. They have a variety of top brands available which made the selection process much easier.
What stood out to me was their next day delivery service - it's rare to find companies that can offer such quick delivery times, especially during these times. And true to their word, my items arrived promptly the following day.
After using the products for a few weeks now, I'm happy to report that they're all working perfectly fine without any issues. Their popular mixers and cookware are definitely worth trying out if you're an avid baker or cook like myself!
Overall, I would highly recommend Go Electrical for anyone looking for quality electrical appliances coupled with efficient delivery services.
Great product and service from the current family-run business.
“Great product and service from a family business.”
Reviewer never received item and customer service repeatedly promised delivery.
“I never recieved my item. Customer service says that will always arrive next, never does.”
Paid for a vacuum cleaner and has not received the goods; poor contact.
“I was cheated!! I ordered and paid for the vacuum cleaner 15,04,2020 so far I have not received the goods. contact with the staff terrible, no details, nothing to answer. I do not recommend this company !!!!!”
Bought a Dyson at a good price and received it within two days.
“delivery service was great received in 2 days.”
Kettle corroded after three months and company failed to resolve warranty appropriately.
“Purchased a Dualit kettle which after only 3 months use went corroded around the rim and lid”
Company refused to price match and threatened delivery charge if declined.
“Wouldn't price match on the v8 absolute and if I refused delivery they would charge me the delivery price!”
Order processed quickly and efficiently; vacuum arrived by Tuesday morning.
“The order was processed quickly and efficiently at a reasonable price. I ordered a vacuum cleaner late on Sunday evening and had it by 9 am on Tuesday morning. The product is good and does what it says on the tin.”
Returned a faulty item but company denied fault and refused refund.
“they deny it was faulty and refuse to refund me.”
Poor customer care and multiple unsuccessful calls about an order.
“not got very good customer care”
Faulty kettle stopped working within three weeks and refund handling was poor.
“Kettle they sent was faulty, it stopped working within three weeks.”
Customer reported restrictive 14-day returns policy and poor service.
“DONT ORDER IF YOU WANT GOOD CUSTOMER SERVICE DURING AND AFTER YOUR ORDER.”
Paid over a month ago and still waiting for delivery.
“I paid for an item over a month ago and am still waiting for delivery”
Item not fit for purpose and customer care did not respond.
“I am now re-claiming my money for this item through my credit card company.”
Company refused refund for a faulty vacuum after two months.
“This company breaks the law by refusing to refund money on faulty goods.”
Ordering was simple and item delivered free within two days.
“the item was delivered free within two days by courier”
LCD delivered on time at a great price with friendly staff.
“lcd deliverd on time, at great price from friendly knowledgeable staff.”
Damaged delivery was replaced promptly and helpline staff were helpful.
“Replacement arrived Wednesday morning.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Go Electrical is a UK-based online retailer of household electrical appliances and related accessories. The company typically lists major consumer brands across categories such as vacuums, kitchen appliances and climate control products. Customers can order via the website and arrange delivery or customer-support contact; availability and delivery options may vary by item and location. Consumers researching Go Electrical reviews commonly look for information on delivery speed, pricing competitiveness and after-sales service.