Reviews show a mixed picture for Gamola Golf. Many customers praise helpful staff, quick exchanges and successful price‑matching in specific cases, and report receiving items as described. However, several reviews describe poor in‑store interactions, slow or unresolved refund processes, and inconsistent responses to queries. If you are considering Gamola Golf, check the company’s explicit price‑match and returns policies, keep proof of purchase and correspondence, and consider contacting named staff (several reviewers mention Steve or Graeme) for resolution.
Examples from available reviews (Dec 2021 – Feb 2026).
Customer service was unresponsive, causing me to abandon my shopping twice.
“Customer service is atrocious.”
Returned trolley but waited months and did not receive a refund.
“Unbelievably poor customer service....stay away.”
Staff arranged swift return and replacement, resulting in prompt delivery.
“The replacement pair were with me 2 days later.”
Bought trolley, price matched and received excellent communication.
“They price matched the best deal from Amazon and I had excellent communication from Steve.”
Customers report mixed service: many praise helpful staff and swift problem resolution, while several describe inattentive or unresponsive in‑store support.
Several reviewers cite competitive pricing and successful price‑matching; a small number report unmet price‑match claims or paid delivery arriving late.
A minority report confusing or misleading online listings and incomplete international product details; others describe prompt online service and accurate listings.
Most customers received items as described and in good condition; a few reports note faulty trolleys or individual defective items requiring returns.
Communication is inconsistent: many reviewers praise prompt, helpful responses (photos, return labels), while others report ignored queries and slow refund handling.
Overall impressions vary: many repeat buyers report satisfaction and recommend Gamola, while a notable portion report service or refund issues that put them off.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (22) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026
Good price and brilliant service; happy to recommend Gamola Golf.
“The price for this golf bag was excellent and the service brilliant.”
Staff arranged swift return and replacement, resulting in prompt delivery.
“The replacement pair were with me 2 days later.”
Customer service is atrocious.
Their online shop has to be the most unwelcoming location I've ever encountered when shopping for golf equipment.
I've left the store twice already. The first time was after ordering a MIZUNO M. craft potter #5 Gunmetal and receiving no assistance from their customer service.
I asked questions, but they were never answered; I just assumed that it was because it was Saturday since it was a mystery.
The second time, a couple of weeks later, I wanted 2 pairs of Adidas 2021 go-to 5 pocket short CBrown, but this time it was on Monday and no one responded, exactly like the first time.
It took me completely by surprise; I had to leave immediately.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Gamola Golf is a retailer specialising in golf equipment, footwear, bags, trolleys and accessories, operating through online sales and a physical shop. Consumers researching the company should check the official site for up-to-date shipping terms, price-match policies and return procedures. Reviews and product listings are useful, but verify warranty and delivery details before purchase.