Reviews show a mixed picture for Gamola Golf. Many customers praise helpful staff, quick exchanges and successful price‑matching in specific cases, and report receiving items as described. However, several reviews describe poor in‑store interactions, slow or unresolved refund processes, and inconsistent responses to queries. If you are considering Gamola Golf, check the company’s explicit price‑match and returns policies, keep proof of purchase and correspondence, and consider contacting named staff (several reviewers mention Steve or Graeme) for resolution.
Examples from available reviews (Dec 2021 – Feb 2026).
Customer service was unresponsive, causing me to abandon my shopping twice.
“Customer service is atrocious.”
Returned trolley but waited months and did not receive a refund.
“Unbelievably poor customer service....stay away.”
Staff arranged swift return and replacement, resulting in prompt delivery.
“The replacement pair were with me 2 days later.”
Bought trolley, price matched and received excellent communication.
“They price matched the best deal from Amazon and I had excellent communication from Steve.”
Customers report mixed service: many praise helpful staff and swift problem resolution, while several describe inattentive or unresponsive in‑store support.
Several reviewers cite competitive pricing and successful price‑matching; a small number report unmet price‑match claims or paid delivery arriving late.
A minority report confusing or misleading online listings and incomplete international product details; others describe prompt online service and accurate listings.
Most customers received items as described and in good condition; a few reports note faulty trolleys or individual defective items requiring returns.
Communication is inconsistent: many reviewers praise prompt, helpful responses (photos, return labels), while others report ignored queries and slow refund handling.
Overall impressions vary: many repeat buyers report satisfaction and recommend Gamola, while a notable portion report service or refund issues that put them off.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (22) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026
Versatile tee works on ground or mats, good but postage is pricey.
“pricey with postage but highly recommended!”
Competitive prices, easy ordering and reliable delivery.
“Always competitively priced, easy order and delivery spot on Nice”
Pitch repairs performed well and reviewer is very satisfied.
“Fantastic work my pitch repairs are great”
Pleasant company to deal with and delivery was quick.
“Great company to do business with. Quick delivery”
Quick service; item arrived a day early before travel, very pleased.
“I actually received my purchase a day earlier.”
Product matched description and delivery arrived five days early.
“delivery arrived five days before schedule.”
Speedy delivery and all ordered items were delivered in full.
“All items I ordered were delivered in full.”
Good price, very good communication and fast delivery; will reuse.
“very good communication and fast delivery.”
Ordered gift vouchers and they arrived in good time.
“They arrived in good time.”
Good price and delivery took three days.
“delivered in 3 days.”
Ordering was very easy and delivery was very fast.
“Very easy to place order & very fast delivery”
Grips serviced quickly and returned in excellent condition.
“Excellent condition.”
Service was reliable and prompt.
“Reliable, prompt service.”
Great service and quick delivery; reviewer would recommend.
“Great service , quick delivery”
Product was great and service was excellent.
“Great product and excellent service”
Bag met needs and service was great.
“Bag is exactly what I need great service thanks Gamola Golf”
Buyer has not received their purchase and is asking its location.
“I have not received my purchase yet !!! Where is it !!!”
First-class service and communications; delighted with trolley and will reorder.
“A first class service and first class communications.”
Fast delivery and product matched description.
“Fast delivery and product as described”
Product excellent and the service was brilliant.
“Excellent product and brilliant service.”
Received wrong-sized item, told to pay return and extra for correct size.
“Terrible customer service avoid this company.”
Tracking failed, wrong bag sent and only an email with a return label followed.
“Sent the wrong bag then no apology just an email with return label attached.”
Ordered shoes despite doubts; good value and prompt, accurate delivery.
“good value, sent and arrived promptly and accurately.”
Returned trolley but waited months and did not receive a refund.
“Unbelievably poor customer service....stay away.”
Found rare size, delivery as promised and thrilled with purchase.
“Thrilled with them, roll on the bad weather.”
Contacted company and staff changed shoes without any quibble.
“who without any quibble allowed me to change my shoes.”
Long-term customer praising low prices, selection, helpful staff and fast delivery.
“Always rock bottom prices and a top selection of products.”
Paid extra for delivery but it arrived late and staff were uninterested.
“I paid extra for the delivery but it arrived later.”
Regular buyer satisfied with friendly staff, broad range and good value.
“The guys in the shop are always friendly and quick to ask if you need help.”
Complaint about price-match refusal and poor value.
“Don’t bother they don’t - don’t get drawn in.”
Bought trolley, price matched and received excellent communication.
“They price matched the best deal from Amazon and I had excellent communication from Steve.”
Promised 24-hour dispatch but order shipped after several days' delay.
“the order I placed on Monday morning wasn't shipped until Friday”
Received UK-only plug for international product and poor disclosure on website.
“only supply chargers with UK 3-pin plugs?”
Requested photos, prompt responses, ordered Wednesday and received correct item Friday.
“Faultless service, thank you.”
In-store staff ignored customer leading to extremely poor service.
“Extremely poor service - not interested in the customer - Will not be back”
Misleading website labelling and unsatisfactory responses led to purchase elsewhere.
“the website was misleading”
Seller delayed and then ignored complaint handling for a faulty product.
“JUST DONT TRUST THIS SELLER.”
In-store assistants were unhelpful and dismissive, prompting quick exit.
“Their shop in Aberdeen has to be the most unwelcoming place for golf equipment...”
Bought Taylor Made head covers that arrived as expected and perfect.
“They arrived as expected and were perfect.”
Wrong size resolved quickly with free return label and replacement in 48 hours.
“free postage label sent immediately and the correct size sent with no hassle and arrived within 48 hours”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Gamola Golf is a retailer specialising in golf equipment, footwear, bags, trolleys and accessories, operating through online sales and a physical shop. Consumers researching the company should check the official site for up-to-date shipping terms, price-match policies and return procedures. Reviews and product listings are useful, but verify warranty and delivery details before purchase.