Many reviewers mention fast, on-time delivery and polite, careful delivery teams. Several customers also praise simple assembly, solid build quality, and good value for money. A clear group of reviews describes items arriving damaged, with manufacturing faults and long waits for repairs or refunds. Communication issues show up in several low-rated reviews, especially when customers need aftersales help.
Examples from available reviews (Dec 2021 – Feb 2026).
Table is strong, sturdy and easy to assemble; staff were courteous and timely.
“The table is strong, sturdy & easy to put together.”
Product was dispatched promptly and matched the website description.
“was delivered on time within a few days of ordering.”
Major delivery delays, missing or faulty LEDs, and poor customer support experience.
“EXTREME DELAY IN DELIVERY/ DAMAGED PRODUCTS/ AWFUL CUSTOMER SERVICE!”
Console table leg broke after three months, posing a safety risk.
“bought a console table after3 months leg broke ,could of fell on my grandson or my dog”
Many reviews point to quick dispatch, on-time delivery, and friendly delivery staff. Some customers say replacements or missing parts arrived within days. A cluster of low-rated reviews describes very long delivery delays, items arriving damaged, and poor handling of complaints.
Many customers call the products good value, affordable, and better-looking than the price suggests. Repeat buyers mention steady pricing and reasonable costs over multiple orders. A smaller set of complaints says prices feel marked up and value drops when items arrive damaged or wear out quickly.
Several reviewers say ordering online is easy and that product pages match what arrives. Many describe assembly as straightforward when parts are clearly labelled and instructions are clear. A noticeable number report missing or poor instructions and unclear labelling, which made assembly harder.
Many accounts describe sturdy construction, solid materials, and deliveries that arrive well packed. Multiple one-star reviews report major quality problems such as broken legs, woodworm, scratches, and manufacturing faults. Some items hold up well over time, while other reviews mention quick deterioration or safety concerns.
Several customers mention clear delivery updates, helpful sales staff, and phone support that answers questions. In low-rated reviews, a repeat issue is slow aftersales help that relies on email only, along with incorrect product information from sales. Some reviewers praise delivery notices and return instructions, while others criticise them.
Many reviews describe smooth purchases, good products, and attentive delivery. Another cluster of negative reviews focuses on damaged items, long delays, and weak complaint resolution. Overall feedback combines strong positive experiences with a set of serious failures in quality and support.
For each review, the core experience based on original source reviews.
Sources: External Source (20) · Trustpilot (20) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026
Table is strong, sturdy and easy to assemble; staff were courteous and timely.
“The table is strong, sturdy & easy to put together.”
Product was dispatched promptly and matched the website description.
“was delivered on time within a few days of ordering.”
Settees delivered as quoted with stock updates, excellent price and service.
“delivered when quoted and kept us up-to-date when the settees were in stock.”
Easy to order online, quick delivery, and reviewer pleased with sideboard.
“It was easy to order on the website”
Delivery information was clear, staff were careful and polite, and goods were great.
“Well informed re delivery, boys were careful and polite.”
Reviewer had a great experience and the purchased table is performing well.
“Great experience and table i bought is good up to now”
Pleasant experience from ordering to delivery with helpful delivery staff.
“It's been a pleasant experience from ordering to delivery.”
Folding glass table was unstable and toppled, and company was unhelpful.
“once assembled and put in its fully open position toppled over !”
Bar table looks more expensive than it cost and attracts compliments.
“Lovely bar table, looks more expensive that it cast.”
Furniture offers good quality at very reasonable prices.
“Very reasonably price quality furniture”
Prompt service, quality product and on-time delivery with good delivery team.
“Excellent, prompt service.”
Coffee table arrived intact, easy to assemble and matches the description.
“its exactly as advertised.”
Console table good value and assembly was straightforward, though numbering suggested.
“Good console table for the price and quite easy to put together.”
Delivery exceeded the quoted time and poor responsiveness caused dissatisfaction.
“Was told 10 to 12 weeks and was 15 weeks”
Bar stools were poor quality and unstable, posing a safety risk for children.
“Poor quality and very unstable bar stools.”
Fast delivery with a kind and polite delivery person provided great service.
“Great service. Fast delivery and kind polite delivery man.”
Genuine company with good quality, secure packaging and quick delivery recommended.
“good quality,well wrapped,quick delivery”
Great service with on-time delivery and good product quality.
“Great service, delivery was on time.”
On-time delivery, polite staff, and cabinet met the reviewer's expectations.
“Delivery on time very polite and cabinet lovely”
Wrong legs were sent but company responded quickly and replaced them within a week.
“new legs sent out within a week.”
Salesman explained the product clearly, creating a great experience.
“Salesman talked us through all the info”
Missing labels on parts made assembly difficult but ultimately successful.
“No labels on parts so made it very difficult to build”
Excellent furniture quality and reliable delivery; reviewer would buy again.
“Furniture excellent quality!”
Multiple purchases were beautifully made and customer service provided updates.
“The customer service is excellent”
Solid wood and excellent, clearly numbered instructions made assembly easy.
“Honestly the best flatpack product I’ve ever bought!”
Reviewer described the experience as absolutely great.
“Apsolutely great 😘”
Vasari console arrived well packaged, assembled easily, and offered great value.
“This product arrived on time extremely secure and well packaged.”
Product was brilliant and delivered quickly.
“Fast delivery and brilliant product.”
Delivery team placed heavy boxes where requested and did a good job.
“The Delivery lads put the boxes where you asked them to.”
After a long wait, the flatpack product proved sturdy and well built.
“Although it is flat pack, it's very sturdy and well built”
Company kept reviewer informed and delivery staff were polite and helpful.
“Kept me informed of delivery details”
Item delayed but regular updates were reassuring; delivery notice and instructions problematic.
“The item was delayed however, I received regular updates which was reassuring.”
Instructions were very poor and lacked necessary explanations for assembly.
“Worst set of instructions I have ever used”
Items were well packed and delivered on time as promised.
“Delivered on time as promised.”
Good value product, delivered on time and easy to assemble.
“Great value, delivered on time.”
Sideboard was very good quality, arrived next day and reviewer will reorder.
“Really love my sideboard ,very good quality ,arrived next day”
Company accommodated delivery arrangements and the order matched the advertisement.
“it is exactly what was advertised.”
Staff were helpful and available by phone; reviewer would call before buying.
“I found them very helpful.”
Side table attractive, easy to self-assemble, and delivered quickly.
“Beautiful side table and self assembled very quickly by myself”
Repeat customer; modern design, affordable price, and quick, well-packaged delivery.
“Great prices that are very affordable.delivery quick and very well packaged.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Furniture in Fashion is a UK furniture retailer focused on home furnishings. Its product pages include photos, measurements, and material details to help shoppers choose. Customers can order online through the company website using standard checkout and payment options. The site also sets out delivery choices and the returns process, and lists ways to contact the company for support or enquiries.