Customers often mention very fast dispatch and a straightforward ordering process. Many praise clear delivery updates and competitive prices. A small number report faulty items or problems with courier delivery.
Examples from available reviews (Nov 2013 – Mar 2026).
Company phoned to confirm address and delivered within 24 hours.
“Outstanding service.”
Purchased a Kenwood mixer at a competitive price and received free next-day delivery.
“delivered free of charge within 24 hrs of ordering.”
New iron was very noisy when pressing the steam button; reviewer disappointed.
“is very noisy when I press steam button.”
Vacuum had been missed at the loading point and was still in Leicester.
“it had been missed at the loading point and was still in Leicester.”
Reviews describe quick order handling, often with same-day or next-day dispatch. Several customers mention helpful staff and fast refunds when something goes wrong. A minority report courier failures or missing consignments that disrupted an otherwise fast service.
Many reviewers point to competitive pricing and free delivery offers. Shoppers say they found lower prices, with occasional freebies or promotional deals. Positive comments about value show up across product categories.
Customers say the website is easy to use, with a simple checkout and the option to order without creating an account. Several link the smooth ordering flow to quick delivery. A few reviewers added the site to favourites after repeat purchases.
Many reviews compliment items such as cookware and mixers, describing deliveries as "perfect" or "great quality." A small number mention faults, including a noisy iron and a vacuum that lost suction after months. These fault reports appear less often than positive quality comments.
Reviewers often note clear updates, informative emails, and delivery time slots. They also describe quick help with address changes and refund requests. A limited number of comments criticise courier handling or postcode delivery restrictions.
Most reviewers say they are happy with the purchase, recommend the company, and describe it as reliable. Overall feedback stays positive on service, pricing, and ease of use. A few low ratings describe isolated courier issues or faulty items that affected individual orders.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Reviews (20) · Reviewcentre (10) · Reviews (1) · Quotes shortened · As of: March 2026
Very efficient service with prompt delivery.
“A very efficient service, with prompt delivery.”
Quality pans were delivered quickly and reviewer would recommend.
“delivered quickly”
Excellent value for money and great service; highly recommended.
“Excellent value for money and great service.”
Vacuum had been missed at the loading point and was still in Leicester.
“it had been missed at the loading point and was still in Leicester.”
Fast, efficient service and mixer arrived in perfect working order.
“mixer arrived in perfect working order.”
Comms about delivery were great and item arrived as expected; very satisfied.
“COmms have been great re delivery, and item is perfect.”
Dyson delivered next day at scheduled time and service was fantastic.
“what absolute fantastic service.”
Ordered midday Thursday and vacuum was delivered at allocated 8:30 slot Friday.
“delivered at an allocated time slot at 8:30 Friday.”
Ordered Tuesday morning and received delivery barely over 24 hours later with informative emails.
“Emails confirming the order and planned delivery were informative and accurate.”
Staff arranged revised delivery and provided a text; product arrived on time.
“I had a text on the day with the time of delivery.”
Ordered yesterday and product arrived in less than 24 hours; helpful staff.
“arrived today less tham 24 hours from completing my order.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Freenet Electrical is a UK online retailer that sells household electrical appliances and small domestic electronics. Its website lists items across kitchen appliances, cleaning equipment, and related accessories. Customers order online using standard payment methods and pick delivery options handled by third-party couriers. The site shows contact details, a returns policy, and customer support channels. Freenet Electrical trades as an e-commerce seller focused on UK consumer sales.