Reviews consistently highlight fast dispatch and frequent next‑day or 24–48 hour delivery, which is a common reason buyers recommend Freenet Electrical. Many reviewers also note clear website design and straightforward checkout, making ordering simple. Communication is repeatedly mentioned: reviewers report dispatch notifications, address checks and delivery updates. A smaller number of reviews comment on product condition and value, generally positively, but product-quality mentions are fewer than service and delivery comments. Prospective buyers should check product pages, delivery terms and returns policy before purchase to confirm specifics for their items.
Examples from available reviews (Nov 2013 – Feb 2026).
Helpful staff, easy checkout and delivery within three hours.
“received delivery within three hours - fantastic service!”
Pans arrived next morning and were of great quality.
“they are of a great quality.”
Company phoned to confirm address and delivered within 24 hours.
“Outstanding service.”
Competitive pricing, easy website, and free delivery arrived within 48 hours.
“Competitive pricing and I did a lot of research.”
Most reviewers describe quick, helpful service and reliable fulfilment, with staff or processes solving issues promptly.
Several reviewers cite competitive pricing or discounts and free delivery, noting savings compared with other sellers.
Customers report a clear website and simple checkout, with some explicitly noting easy ordering and no account requirement.
A few reviews mention item quality (working order, good pans); however, product-quality comments are limited in number.
Multiple reviewers highlight proactive updates: address checks, dispatch notifications and delivery progress communications.
Across the set, buyers report consistently fast fulfilment and recommend the retailer based on their recent purchases.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Reviews (20) · Reviewcentre (10) · Reviews (1) · Quotes shortened · As of: February 2026
Very efficient service with prompt delivery.
“A very efficient service, with prompt delivery.”
Quality pans were delivered quickly and reviewer would recommend.
“delivered quickly”
Excellent value for money and great service; highly recommended.
“Excellent value for money and great service.”
Vacuum had been missed at the loading point and was still in Leicester.
“it had been missed at the loading point and was still in Leicester.”
Fast, efficient service and mixer arrived in perfect working order.
“mixer arrived in perfect working order.”
Comms about delivery were great and item arrived as expected; very satisfied.
“COmms have been great re delivery, and item is perfect.”
Dyson delivered next day at scheduled time and service was fantastic.
“what absolute fantastic service.”
Ordered midday Thursday and vacuum was delivered at allocated 8:30 slot Friday.
“delivered at an allocated time slot at 8:30 Friday.”
Ordered Tuesday morning and received delivery barely over 24 hours later with informative emails.
“Emails confirming the order and planned delivery were informative and accurate.”
Staff arranged revised delivery and provided a text; product arrived on time.
“I had a text on the day with the time of delivery.”
Ordered yesterday and product arrived in less than 24 hours; helpful staff.
“arrived today less tham 24 hours from completing my order.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Freenet Electrical is an online retailer operating under the Freenet Electrical name, focused on consumer electrical and household appliances. People searching reviews typically want information about delivery speed, customer service and pricing when comparing online electrical retailers in the UK.