Reviews consistently highlight fast dispatch and frequent next‑day or 24–48 hour delivery, which is a common reason buyers recommend Freenet Electrical. Many reviewers also note clear website design and straightforward checkout, making ordering simple. Communication is repeatedly mentioned: reviewers report dispatch notifications, address checks and delivery updates. A smaller number of reviews comment on product condition and value, generally positively, but product-quality mentions are fewer than service and delivery comments. Prospective buyers should check product pages, delivery terms and returns policy before purchase to confirm specifics for their items.
Examples from available reviews (Nov 2013 – Feb 2026).
Helpful staff, easy checkout and delivery within three hours.
“received delivery within three hours - fantastic service!”
Pans arrived next morning and were of great quality.
“they are of a great quality.”
Company phoned to confirm address and delivered within 24 hours.
“Outstanding service.”
Competitive pricing, easy website, and free delivery arrived within 48 hours.
“Competitive pricing and I did a lot of research.”
Most reviewers describe quick, helpful service and reliable fulfilment, with staff or processes solving issues promptly.
Several reviewers cite competitive pricing or discounts and free delivery, noting savings compared with other sellers.
Customers report a clear website and simple checkout, with some explicitly noting easy ordering and no account requirement.
A few reviews mention item quality (working order, good pans); however, product-quality comments are limited in number.
Multiple reviewers highlight proactive updates: address checks, dispatch notifications and delivery progress communications.
Across the set, buyers report consistently fast fulfilment and recommend the retailer based on their recent purchases.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Reviews (20) · Reviewcentre (10) · Reviews (1) · Quotes shortened · As of: February 2026
Company phoned to confirm address and delivered within 24 hours.
“Outstanding service.”
Order was dispatched within a couple of hours and delivery notified.
“Dispatched within a couple of hours of ordering online !”
Reviewer left only the single word 'Everything'.
“Everything”
Delivery arrived in two days with outstanding communication and updates.
“communication and updates were outstanding!”
Pans arrived next morning and were of great quality.
“they are of a great quality.”
The online purchase was easy and item arrived within 24 hours.
“Item arrived in 24 hours - incredible service!”
Good initial communication, immediate dispatch and early delivery.
“Good communication from the start.”
Easy ordering, great communication and excellent service at a good price.
“Great communication throughout, from ordering to delivery”
Company is reliable with speedy delivery; reviewer saved it as favourite.
“speedy delivery and very reliable company”
Reviewer praised the excellent customer service and company efficiency.
“Excellent Customer Service.”
Service was fast and efficient; reviewer will use again.
“Fast, efficient service.”
Purchased a Kenwood mixer at a competitive price and received free next-day delivery.
“delivered free of charge within 24 hrs of ordering.”
Shopping experience was brilliant with 24-hour delivery and updates.
“Delivery within 24 hours and progress communicated throughout.”
Ordered yesterday, arrived today with free delivery and best price.
“Cheapest SMEG toaster on the web.”
Reviewer described the service as swift without further detail.
“Swift service”
Item arrived within 48 hours with free delivery and no issues.
“my item was delivered within 48hrs.”
Good all-round experience and reviewer would recommend.
“Good all round experience, Would recommend.”
Simple, swift purchase without needing to open an account; highly recommended.
“A simple, swift operation with no demand that I open an account.”
Competitive pricing, easy website, and free delivery arrived within 48 hours.
“Competitive pricing and I did a lot of research.”
Discounted ironing board dispatched within the hour and arrived next day.
“dispatched within the hour and arrived the next day.”
I recently purchased a vacuum cleaner from Freenet Electrical and my experience with them has been nothing short of exceptional. The range of products they offer is incredible, as not only do they have a vast selection of kitchen appliances but also an extensive range of cookware.
The staff was friendly, knowledgeable and genuinely invested in helping me find the right product for my needs. They patiently answered all my queries about different models and brands and provided recommendations based on their experience. They explained the pros & cons of each model to help me make an informed decision that I felt confident in.
Once deciding on which vacuum to purchase the checkout process was speedy, easy-to-use and well-designed website made it stress-free; payment options were convenient without any hidden fees.
After purchasing it online earlier today, I received delivery within three hours - fantastic service!
Based on this first-class service combined with its broad selection of quality items at reasonable prices – FreeNet Electrical has earned itself a customer for life!
Next-day free courier delivery with a one-hour time slot.
“next day free delivery by courier with a one hour time slot allocated.”
Reported a faulty unit and received a prompt refund from Freenet.
“I was very pleased with their prompt response in forwarding a refund.”
Service was excellent but the vacuum's suction became very low within a couple of months.
“I’m only give 5stars because your service was excellent.”
Very quick delivery, good customer service, and lowest found price.
“Very quick delivery, good customer service and the lowest price for the item I could find.”
Product was great and delivery was quick and spot on.
“Great product quick delivery spot on👍👍”
Easy-to-use website, excellent price and extremely rapid delivery.
“Easy to use website and ordering.”
Great price and good service, but courier postcode restrictions affected Highlands.
“Just wish there wasn't postcode discrimination for living in the Highlands of Scotland which is UK mainland.”
Very good price, delivery and customer service.
“Very good price, delivery and customer service.”
New iron was very noisy when pressing the steam button; reviewer disappointed.
“is very noisy when I press steam button.”
Quick efficient service and kept updated, purchase process straightforward.
“Quick efficient service.”
Easy ordering, free delivery, cheapest price and freebies included.
“Easy to order, free delivery, cheapest price and with freebies too!”
Prompt response to address change and next-day delivery; excellent service.
“Your response was prompt and your action made the whole purchase a delight.”
Good price, fast delivery and kept informed of delivery day and time.
“kept informed of day and time”
Product quality was perfect and delivery service also perfect.
“Perfect quality perfect delivery service”
Best price for the breadmaker with free P&P and quick delivery.
“Best price for the breadmaker with free P&P and amazingly quick delivery.”
Very satisfied; fast delivery and good price.
“Very satisfied with shop from freeNET Electrical!”
Cheapest place for researched pans; good quality goods delivered on time.
“Good quality goods, delivered on time.”
Ordered in the evening and delivered at 8am the next day.
“delivered 8 am next day”
Freenet was efficient but the DPD courier service let it down.
“dpd delivery service let it down .”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Freenet Electrical is an online retailer operating under the Freenet Electrical name, focused on consumer electrical and household appliances. People searching reviews typically want information about delivery speed, customer service and pricing when comparing online electrical retailers in the UK.