Flower Station Review - I recently used Flower Station for a last-minute gift and I must say their service impressed me. Not only do they offer same-day delivery in London, but also throughout the UK as well. I ordered online and their website was easy to use with clear pricing and various options. Their flower arrangements were stunning - fresh, vibrant, and beautifully arranged. The bouquet looked even better than the picture on their website. My recipient loved them! What stood out to me most about Flower Station was their 24-hour availability which is something you don't find often among other floral delivery services. Overall, I highly recommend Flower Station for anyone looking for quality flowers with excellent customer service. Their promptness, convenience of ordering online and extensive range make them one of the best florist stores in London.
Flower Station
Reviews & Experiences
Customer feedback for Flower Station is largely positive about in‑shop service and bouquet quality: many reviewers describe fresh, vibrant arrangements and helpful staff by name. Several reviewers highlight smooth online ordering or prompt in‑store assistance, and some note timely delivery. There is one detailed negative report about a missed delivery, unupdated stock information and an unfulfilled apology item; that review contrasts with other reports of good problem handling. If delivery timing is critical, consumers may wish to confirm stock and delivery dates in advance and review recent communications experiences before placing an order.
Overview & Key Metrics
Featured Reviews
Examples from available reviews (Jun 2022 – Feb 2026).
Not the right day, or the right flowers - I ordered flowers online for my sister's birthday and received an email 2 days before saying that they could not deliver on the correct day and did no...
Exactly as pictured- fresh and on time. Excellent service (used them several ti...
Iris was so helpful at creating a beautiful bouquet that was really a...
What reviewers often mention
Service quality
Reviewers commonly praise helpful, knowledgeable staff and prompt delivery; one review reports a missed delivery and unsatisfactory follow-up.
Value for money
A small number of reviewers describe arrangements as affordable or note clear pricing; the sample is limited so conclusions are cautious.
User experience
Many customers report an easy online checkout or pleasant in‑shop visits and fast turnaround; a single review describes a problematic online delivery.
Product quality
Multiple reviews describe fresh, vibrant and well arranged bouquets that matched or exceeded expectations; no reports of poor floral quality found.
Communication
Several customers note prompt replies and good handling of delivery details, while one review criticises unupdated stock information and broken promises.
Overall experience
Overall impressions are positive in most reviews, with frequent recommendations and repeat customers; one detailed review reports a negative delivery outcome.
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Reviews
Sources: Trustpilot (40) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026
great service - ...
Excellent highly recommended from order…
Great customer communication - Patiently handled failed delivery....
I ordered 2 bouquets of flowers as gifts for teachers at our school. This was last minute & requested same day delivery. I spent just under £100 for b...
The flowers that were delivered were in a very bad condition the water in the plastic wrapping was clearly old as it was very smelly. I called the num...
The flowers themselves were beautiful, but overall, the experience was disappointing — especially considering how expensive it was. I paid for same-da...
Disappointing, flowers ordered to what was received is a big let down. Ordered flowers for £32 with free delivery, actually received flowers wo...
Ordered for my mum. When the flowers arrived, they looked perfect, exactly as pictured. However, it became clear very quickly that old blooms had been...
Birthday Flowers exceeded all expectations! ‘Aspects of Love’ Bouquet with sprays of roses exchanged for pink Mondial roses led my brother & mother to...
Birthday Flowers exceeded all expectations! ‘Aspects of Love’ Bouquet with sprays of roses exchanged for pink Mondial roses led my brother & mother to...
Confirmed next day delivery but then emailed to say it was on hold as they can’t deliver on a Sunday...
I have ordered from Flower Station 4-5 times in total, 2 of them were incomplete and had extremely late deliveries. I refuse to order from them ever a...
Im giving this company no stars (had to select 1 to post this) as they have been very unprofessional in my situation. I ordered flowers on Valentine's...
I trusted these guys with my Valentine’s Day, and they totally failed, empty...
As a returning customer of Flower Station, I would rate them zero stars if I could! I spent nearly £150 on two deluxe flower arrangements, which were...
do NOT use this florist. The delivery times are a JOKE. Same day deliveries can arrive as late at 8.30 p.m. The address of the florist is MISLEADING a...
Flower Station is a must-visit for any floral enthusiast. Their arrangements are exquisite and their customer service is impeccable. W...
Stunning flowers! I ordered a bouquet for my friend’s birthday, and they a...
Fantastic customer serv...
We received flowers yesterday (11 May 2024), it was clearly way past their sell-by date. Unfortunately our conc...
Sources and methodology
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
About Flower Station
Flower Station is a florist business. This summary aggregates customer reviews to help consumers assess service quality, product condition, ordering experience, pricing comments and communication when researching Flower Station reviews.