Flower Station Review - I recently used Flower Station for a last-minute gift and I must say their service impressed me. Not only do they offer same-day delivery in London, but also throughout the UK as well. I ordered online and their website was easy to use with clear pricing and various options. Their flower arrangements were stunning - fresh, vibrant, and beautifully arranged. The bouquet looked even better than the picture on their website. My recipient loved them! What stood out to me most about Flower Station was their 24-hour availability which is something you don't find often among other floral delivery services. Overall, I highly recommend Flower Station for anyone looking for quality flowers with excellent customer service. Their promptness, convenience of ordering online and extensive range make them one of the best florist stores in London.
Flower Station
Reviews & Experiences
Customer feedback for Flower Station is largely positive about in‑shop service and bouquet quality: many reviewers describe fresh, vibrant arrangements and helpful staff by name. Several reviewers highlight smooth online ordering or prompt in‑store assistance, and some note timely delivery. There is one detailed negative report about a missed delivery, unupdated stock information and an unfulfilled apology item; that review contrasts with other reports of good problem handling. If delivery timing is critical, consumers may wish to confirm stock and delivery dates in advance and review recent communications experiences before placing an order.
Overview & Key Metrics
Featured Reviews
Examples from available reviews (Jun 2022 – Feb 2026).
Not the right day, or the right flowers - I ordered flowers online for my sister's birthday and received an email 2 days before saying that they could not deliver on the correct day and did no...
Exactly as pictured- fresh and on time. Excellent service (used them several ti...
Iris was so helpful at creating a beautiful bouquet that was really a...
What reviewers often mention
Service quality
Reviewers commonly praise helpful, knowledgeable staff and prompt delivery; one review reports a missed delivery and unsatisfactory follow-up.
Value for money
A small number of reviewers describe arrangements as affordable or note clear pricing; the sample is limited so conclusions are cautious.
User experience
Many customers report an easy online checkout or pleasant in‑shop visits and fast turnaround; a single review describes a problematic online delivery.
Product quality
Multiple reviews describe fresh, vibrant and well arranged bouquets that matched or exceeded expectations; no reports of poor floral quality found.
Communication
Several customers note prompt replies and good handling of delivery details, while one review criticises unupdated stock information and broken promises.
Overall experience
Overall impressions are positive in most reviews, with frequent recommendations and repeat customers; one detailed review reports a negative delivery outcome.
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
All Reviews
Sources: Trustpilot (40) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026
Really prompt service of the product order...
I ordered 2 bouquet of flowers for delivery today, valentine's day. They arrived on time and...
Sent a rotten flower. Very very disappointed on a...
I came in to buy flowers for my boyfriend for Valentine’s Day, and I was a little nervous about choosing the right bouquet. Even though it was a very...
Received a luxury bouquet of 51 red roses to find 2 were just stems with no flowers attached, just cut stems mixed in the bunch to make up the numbers...
I ordered flowers online from the USA to be delivered to a family member in London, and the entire experience was seamless. The arrangement was absolu...
Luxury bouquet delivered incomplete – refusal to honour consumer rights I received a “luxury bouquet of 51 roses”. On delivery, two of the stems had n...
Lovely flowers. Delivered very...
Great service. Beautiful arrangement. - Great service! Delivered as scheduled. The flowers and arrangement were beautiful. Bright and happy co...
Absolutely beautiful flowers every time. I only use Flower Stati...
Thank you for your service! I ordered an orchidea flower for my sister s birthday. The staff is marvelo...
Excellent service from Shahid, was very helpful...
I ordered online the day before for birthday gift. I received email at 10.13am to say my flowers have been freshly made and a driver has been assigned...
Great for Events - Flower Station was recommended to us by a local business for an event we were hosting, and they exceeded expectations. Their team was incredibly suppo...
Beautiful and on time. - ...
Great flowers - Flowers were reall...
Thanks that was wonderful and was…
Happy with a service - you have delivered purchase in tim...
Wow what a lovely experience honestly staff were so kind and warm and helpful -...
Such lovey bespoke service !! Couldn’t reco...
Sources and methodology
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
About Flower Station
Flower Station is a florist business. This summary aggregates customer reviews to help consumers assess service quality, product condition, ordering experience, pricing comments and communication when researching Flower Station reviews.