Reviews Analysed
21
We Collect & Analyse Reviews
Flower Station
Experiences & Reviews
Flower Station is a florist business. This summary aggregates customer reviews to help consumers assess service quality, product condition, ordering experience, pricing comments and communication when researching Flower Station reviews.
Overview & Key Metrics
Positive Sentiment
95%
Latest Review
13d
Overall Rating
4.8
Our Analysis
🎯
Service quality
Reviewers commonly praise helpful, knowledgeable staff and prompt delivery; one review reports a missed delivery and unsatisfactory follow-up.
Share
Strong
26%
💰
Value for money
A small number of reviewers describe arrangements as affordable or note clear pricing; the sample is limited so conclusions are cautious.
Share
Mixed
4%
⚡
User experience
Many customers report an easy online checkout or pleasant in‑shop visits and fast turnaround; a single review describes a problematic online delivery.
Share
Strong
26%
🔧
Product quality
Multiple reviews describe fresh, vibrant and well arranged bouquets that matched or exceeded expectations; no reports of poor floral quality found.
Share
Strong
15%
📞
Communication
Several customers note prompt replies and good handling of delivery details, while one review criticises unupdated stock information and broken promises.
Share
Mixed
5%
⭐
Overall experience
Overall impressions are positive in most reviews, with frequent recommendations and repeat customers; one detailed review reports a negative delivery outcome.
Share
Strong
25%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (June 2022 – September 2025).
Flower Station Review
"I recently used Flower Station for a last-minute gift and I must say their service impressed me. Not only do they offer same-day delivery in London, but also throughout the UK as well. I ordered online and their website was easy to use with clear pricing and various options. Their flower arrangements were stunning - fresh, vibrant, and beautifully arranged. The bouquet looked even better than the picture on their website. My recipient loved them! What stood out to me most about Flower Station was their 24-hour availability which is something you don't find often among other floral delivery services. Overall, I highly recommend Flower Station for anyone looking for quality flowers with excellent customer service. Their promptness, convenience of ordering online and extensive range make them one of the best florist stores in London."
Carter
Collected.reviews
Jun 20, 2022
Featured for: detailed online ordering and delivery praise
Not the right day, or the right flowers
"I ordered flowers online for my sister's birthday and received an email 2 days before saying that they could not deliver on the correct day and did no..."
Rene Johnston
Trustpilot
Sep 30, 2025
Featured for: failed delivery and poor communication
Exactly as pictured- fresh and on time
"Exactly as pictured- fresh and on time. Excellent service (used them several ti..."
KirstyKay
Trustpilot
Sep 30, 2025
Featured for: mentions prompt email replies
Iris was so helpful at creating a…
"Iris was so helpful at creating a beautiful bouquet that was really a..."
Charlotte
Trustpilot
Sep 30, 2025
Featured for: affordable and helpful staff
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
L
Lewis Slade
trustpilot.com
Sep 30, 2025
Sandra and antoniella
Sandra and antoniell...
H
Hashim Akabi
trustpilot.com
Sep 30, 2025
Antonella was great
Antonella was great, t...
W
Will Cassette
trustpilot.com
Sep 30, 2025
Antonella was very helpful and…
Antonella was very helpful and recommended me somethin...
m
mohammed kutbi
trustpilot.com
Sep 30, 2025
I had a fantastic experience with…
I had a fantastic experience with Flower Station From the moment I walked in, the shop smelled amazing and was beautifully arranged wit...
Z
Zarif
trustpilot.com
Sep 30, 2025
Amazing Service
Friendly and efficient, they'll t...
C
Consumer
trustpilot.com
Sep 30, 2025
Good easy working experience
Good easy working e...
O
Ohood Abadi
trustpilot.com
Sep 30, 2025
My favorite flower shop i go there…
My favorite flower shop i go there everytime i need a bouquet with quick turn ar...
F
Florin Scintei
trustpilot.com
Sep 30, 2025
Fresh, Vibrant Flowers Every Time
I visited Flower Station London and was really impressed. The shop is beautifully presented with a wide variety of fresh, vibrant flowers. The staff w...
R
Rene Johnston
trustpilot.com
Sep 30, 2025
Not the right day, or the right flowers
I ordered flowers online for my sister's birthday and received an email 2 days before saying that they could not deliver on the correct day and did no...
D
Diana AMG
trustpilot.com
Sep 30, 2025
Absolutely loved my experience with…
Absolutely loved my experience with this flower shop! 🌸 The bouquet was stunning, fresh, and beaut...
M
Mehenaz
trustpilot.com
Sep 30, 2025
Antonella
Antonella, provided exceptional customer service. She was...
C
Charlotte
trustpilot.com
Sep 30, 2025
Iris was so helpful at creating a…
Iris was so helpful at creating a beautiful bouquet that was really a...
K
KirstyKay
trustpilot.com
Sep 30, 2025
Exactly as pictured- fresh and on time
Exactly as pictured- fresh and on time. Excellent service (used them several ti...
F
Firdaws Elyounssi
trustpilot.com
Sep 30, 2025
I absolutely loved my bouquet it was…
I absolutely loved my bouquet it was be...
L
L
trustpilot.com
Sep 30, 2025
24 Hour Amazing Flower shop
Antonella assisted me in pickjng flowers for my girlfriend and she hit the nail on the head. These flowers are a true representation of my love and al...
k
ken olut
trustpilot.com
Sep 30, 2025
Great experience
Great experience, staff are very helpful, and welcoming. Wa...
A
Aadil Mohmed
trustpilot.com
Sep 30, 2025
Antonella made a fantastic bunch would…
Antonella made a fantastic...
B
Bruno Fernandes
trustpilot.com
Sep 30, 2025
great service
...
B
BMSR
trustpilot.com
Sep 30, 2025
Excellent highly recommended from order…
Excellent highly recommended fro...
S
Stephen Selby
trustpilot.com
Sep 30, 2025
Great customer communication
Patiently handled failed delivery....
Conclusion
Customer feedback for Flower Station is largely positive about in‑shop service and bouquet quality: many reviewers describe fresh, vibrant arrangements and helpful staff by name. Several reviewers highlight smooth online ordering or prompt in‑store assistance, and some note timely delivery. There is one detailed negative report about a missed delivery, unupdated stock information and an unfulfilled apology item; that review contrasts with other reports of good problem handling. If delivery timing is critical, consumers may wish to confirm stock and delivery dates in advance and review recent communications experiences before placing an order.