Reviews Analysed
21
We Collect & Analyse Reviews
Feel Good Contacts
Experiences & Reviews
Feel Good Contacts is an online retailer of contact lenses and spectacle frames that serves retail consumers. The site typically lists prescription and non-prescription lens options and provides online ordering and delivery choices. People researching the company commonly look for stock availability, delivery speed, pricing and customer support information.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
13d
Overall Rating
5.0
Our Analysis
🎯
Service quality
Reviewers frequently report fast, next‑day delivery and overall reliability; a single delivery routing issue was described but staff remained helpful.
Share
Strong
27%
💰
Value for money
Multiple reviews explicitly mention competitive pricing and perceived good value for lenses and frames compared with local options.
Share
Strong
12%
⚡
User experience
Customers note an easy-to-navigate website, a convenient reorder button and straightforward ordering; some users still prefer phone ordering.
Share
Strong
7%
🔧
Product quality
Reviews describe consistent quality for lenses and frames, with several customers praising craftsmanship and lens performance.
Share
Strong
16%
📞
Communication
Several reviewers highlight responsive support via online chat or phone and clear emails about orders or refunds.
Share
Strong
9%
⭐
Overall experience
Overall feedback is positive: many reviewers are repeat customers who recommend the company and report dependable service.
Share
Strong
28%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (August 2022 – September 2025).
Great Customer Service by Feel Good Contacts
"I recently purchased contact lenses from Feel Good Contacts and I must say, my experience was great! The website was very easy to navigate and the ordering process was a breeze. They offer a wide variety of big-name brands for all types of prescriptions - toric, multifocal, zero prescription etc. The prices were also amazing compared to what I usually pay at other stores locally. Not only that, they delivered my order next day without any issues! What impressed me the most about Feel Good Contacts is their customer support. When placing my order, I had a few questions regarding which brand would be best suited for me; their online chat representative answered all of them promptly and professionally. Overall, I am very satisfied with my purchase from Feel Good Contacts and highly recommend them to anyone looking for quality products at reasonable prices along with exceptional customer service!"
Garrick
Collected.reviews
Aug 21, 2022
Featured for: website, price, chat, next-day delivery
Best Quality Contacts
"Honestly wouldn’t buy my contacts anywhere else, genuinely the best quality and pricing..."
Jess
Trustpilot
Sep 30, 2025
Featured for: explicit product quality and pricing
Excellent, Reliable Service.
"I have been ordering from Feel Good Contact Lenses for over 20 yrs. I prefer to speak to the customer services, and I have always found the staff who..."
Jill Chartell
Trustpilot
Sep 30, 2025
Featured for: long-term customer, phone support example
very quick delivery
"very quick delivery. easy to o..."
Isia Van Gils
Trustpilot
Sep 30, 2025
Featured for: quick delivery and reorder UX
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
J
Jess
trustpilot.com
Sep 30, 2025
Best Quality Contacts
Honestly wouldn’t buy my contacts anywhere else, genuinely the best quality and pricing...
M
MRPETERKANE
trustpilot.com
Sep 30, 2025
Excellent Quality
Excellent Quality. Excellent delivery 10/10....
J
Jill Chartell
trustpilot.com
Sep 30, 2025
Excellent, Reliable Service.
I have been ordering from Feel Good Contact Lenses for over 20 yrs. I prefer to speak to the customer services, and I have always found the staff who...
M
Mark
trustpilot.com
Sep 30, 2025
Delivered to my door this time
Delivered to my...
I
Isia Van Gils
trustpilot.com
Sep 30, 2025
very quick delivery
very quick delivery. easy to o...
g
graham easton
trustpilot.com
Sep 30, 2025
Good spectacle frames at a very good…
Good spectacle frames at a very go...
S
Steven Watkins
trustpilot.com
Sep 30, 2025
there the next day
hahe used feelgood...
Y
Yondan
trustpilot.com
Sep 30, 2025
Excellent company
Fantastic service, ordered my glasses on Saturday evening and had delivery on Sunda...
p
pat williams
trustpilot.com
Sep 30, 2025
Good price
...
J
J.T
trustpilot.com
Sep 30, 2025
Excellent service
Consistent excellent service. Order late at night, delivered the next day. Orders always arrive wit...
D
Delivery
trustpilot.com
Sep 30, 2025
Super speedy service
Without fail, every order I make comes so super quickly, safely...
R
Raymond McMahon
trustpilot.com
Sep 30, 2025
Always consistant
Always consistant with...
C
Customer
trustpilot.com
Sep 30, 2025
Highly Recommend Feel Good Contacts !!!!
Best experience I have had, ordering my lenses with Feel good contacts. Had whatbi needed in stock and as promised, arrived the next day. I cant tell...
c
customer
trustpilot.com
Sep 30, 2025
Fab choice and extra quick delivery…
Fab choice and extra quic...
M
Mrs Elizabeth Murgatroyd
trustpilot.com
Sep 30, 2025
WWill ne using this company in future.would use again
Good prices. Lenses in stock and delivered the next d...
T
TANIA WITHEY
trustpilot.com
Sep 30, 2025
fantastic service
Always fantastic customer...
S
Susan Ellis
trustpilot.com
Sep 30, 2025
Great service ,very quick ,great…
Great service ,very quick ,g...
J
Jennifer Booth
trustpilot.com
Sep 30, 2025
I regularly use FGC and have no issues…
I regularly use FGC and have no issues but I made an error twice on 2 orders so had to cancel them. I had emails & messages updating me on my status o...
E
Evie
trustpilot.com
Sep 30, 2025
i normally order from firmoo but…
i normally order from firmoo but decided to give this company a chance as it seemed too good to be true with the style and pricing. the craftsmanship...
J
John Hayes
trustpilot.com
Sep 30, 2025
Great company great lenses fast delivery fair price
Great company great lenses extrem...
Conclusion
Reviews consistently highlight fast delivery and repeat custom: many customers report next‑day arrival and reliable fulfilment. Customer support is described as responsive, both via online chat and by phone, with one reviewer noting helpful handling of a delivery incident. Pricing and value recur as reasons for choosing the retailer, and multiple reviewers mention consistent product quality for lenses and frames. Practical takeaways for shoppers: confirm courier options, keep prescriptions ready and use the reorder features to simplify repeat purchases.