Reviews consistently highlight fast delivery and repeat custom: many customers report next‑day arrival and reliable fulfilment. Customer support is described as responsive, both via online chat and by phone, with one reviewer noting helpful handling of a delivery incident. Pricing and value recur as reasons for choosing the retailer, and multiple reviewers mention consistent product quality for lenses and frames. Practical takeaways for shoppers: confirm courier options, keep prescriptions ready and use the reorder features to simplify repeat purchases.
Examples from available reviews (Aug 2022 – Feb 2026).
Fast delivery, low prices and helpful customer service impressed me.
“What impressed me the most about Feel Good Contacts is their customer support.”
Praises product quality and good pricing, wouldn't buy elsewhere.
“genuinely the best quality and pricing on the current market.”
Long-term customer praises friendly, efficient customer service despite delivery error.
“I have been ordering from Feel Good Contact Lenses for over 20 yrs.”
Quick delivery and easy re-ordering via the website.
“very quick delivery. easy to order using re-ordering button.”
Reviewers frequently report fast, next‑day delivery and overall reliability; a single delivery routing issue was described but staff remained helpful.
Multiple reviews explicitly mention competitive pricing and perceived good value for lenses and frames compared with local options.
Customers note an easy-to-navigate website, a convenient reorder button and straightforward ordering; some users still prefer phone ordering.
Reviews describe consistent quality for lenses and frames, with several customers praising craftsmanship and lens performance.
Several reviewers highlight responsive support via online chat or phone and clear emails about orders or refunds.
Overall feedback is positive: many reviewers are repeat customers who recommend the company and report dependable service.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026
Amazing service, great prices, and a product they love.
“amazing service, great prices and super product we all love it !”
Item posted in designated place at expected time.
“The item was posted in a designated place annotated online. It was also at a time I expected it to be posted.”
Customer service (Santosh) went the extra mile to resolve issues.
“The customer service is amazing”
Amazing service and super-fast delivery praised.
“Amazing service and super fast delivery keep up the good work 👏”
Easy ordering, immediate acknowledgement and great delivery communication.
“Great communication regards to delivery day time (in which case is next day)”
Good choice and delivery, but forced to buy two boxes despite sight in one eye.
“I only have sight in one eye.”
Uses daily contact lenses from the site and expresses thanks.
“I am using the daily contact lenses by your site for tears now. Thank you”
Easy ordering and super-fast delivery.
“Easy to order and delivery was super fast”
Received exact product at great price with next-day delivery.
“Great service, my exact product, great price and delivered so promptly, the next day. Fantastic.”
Competitive prices with fast next-day delivery and easy ordering.
“Competitive prices and fast next day delivery. Easy ordering experience.”
Problem was resolved quickly; praises customer service.
“they sorted it out very quickly”
Efficient and rapid service; reviewer recommends the company.
“Efficient, rapid.”
Quick, well-packed service; reviewer highly recommends the company.
“well packed as usual”
Amazing service and value; next-day delivery and promotional treats.
“delivered the next day.”
Next-day delivery promise missed and no satisfactory resolution provided.
“I ordered my lenses just after 8am over 48 hours ago, yet I’m still waiting”
Long-term buyer praises quality, affordability and speedy dispatch.
“great quality,very affordable,speedy dispatch/delivery 10/10 👍👍”
Very speedy response, but dislikes free sweets preferring pens.
“Very speedy response BUT I hate the sweets that come with it”
Best value contacts, fast delivery and excellent, responsive service via WhatsApp.
“super responsive to any questions I have via WhatsApp!”
Ordered in evening and received next-day delivery; great service.
“Ordered contacts about 5 pm delivered next day great service as usual”
Order was processed quickly and delivered next day by Evri.
“Delivered next day, on time, by Evri.”
Delivery was very slow and late.
“Very slow and late delivery”
Customer service shared another customer's confidential details and was unhelpful.
“they shared details of another customer: name and address which is confidential info”
Praises product quality and good pricing, wouldn't buy elsewhere.
“genuinely the best quality and pricing on the current market.”
Praises excellent quality and delivery, recommends to others.
“Excellent Quality. Excellent delivery 10/10.”
Long-term customer praises friendly, efficient customer service despite delivery error.
“I have been ordering from Feel Good Contact Lenses for over 20 yrs.”
Package was delivered to their door this time.
“Delivered to my door this time”
Quick delivery and easy re-ordering via the website.
“very quick delivery. easy to order using re-ordering button.”
Good spectacle frames at a good price with quick delivery.
“Good spectacle frames at a very good price. Quickly delivered thanks”
Has used Feel Good for ages and finds them faultless.
“hahe used feelgood for ages faultless”
Ordered Saturday and received glasses Sunday; excellent service and communication.
“Great communication and the glasses were superb.”
Offers a good price with speedy delivery.
“Good price. Speedy delivery.”
Consistently excellent service with next-day delivery and freebies.
“Consistent excellent service.”
Orders arrive quickly, safely packaged; website is easy to navigate.
“Website easy to navigate.”
Products and delivery are always consistent.
“Always consistant with products and delivery..”
Promised next-day delivery was fulfilled at competitive pricing.
“arrived the next day.”
Wide choice and extra quick delivery impressed reviewer.
“Fab choice and extra quick delivery very impressed”
Good prices, in-stock lenses and next-day delivery; efficient.
“Lenses in stock and delivered the next day.”
Consistently fantastic customer service and prompt delivery.
“Always fantastic customer service and prompt delivery”
Great, very quick service and good glasses; would use again.
“Great service ,very quick ,great glasses would use again”
Regular user praises refund updates and next-day delivery after order errors.
“I had emails & messages updating me on my status of refunds”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Feel Good Contacts is an online retailer of contact lenses and spectacle frames that serves retail consumers. The site typically lists prescription and non-prescription lens options and provides online ordering and delivery choices. People researching the company commonly look for stock availability, delivery speed, pricing and customer support information.