Customers often mention very fast delivery, low prices, and fashion items that arrive well packaged. Many also highlight responsive support that cancels orders or arranges replacements quickly. A smaller group reports problems such as wrong sizes, orders stuck in customs without notice, and refunds that stall or communication that stops. These negatives sit alongside many five-star reviews and stand out by comparison.
Examples from available reviews (Dec 2021 – Mar 2026).
Fast international shipping and beautifully packaged item shipped to New York.
“shipped to New York in 3 days!!!!”
They sent UK size instead of US size and compensation was inadequate.
“they sent me a UK size 8 instead.”
Returned order, no refund and no communication, customer charged £12.
“Still no refund, now no communication.”
Gucci belt arrived well packaged and very quickly; first-time experience positive.
“My Gucci belt came well packaged and very quickly”
Many reviews point to fast shipping both domestically and internationally, with orders handled smoothly. Several customers describe immediate replacements or quick cancellations when something went wrong. A few accounts describe service slipping when customs held parcels or the wrong size arrived.
Reviewers repeatedly note prices below retail and strong deals on clothing and shoes. Mentions of good pricing often come with praise for quick delivery and overall satisfaction. The sample includes no detailed complaints about pricing.
Customers say the site and checkout process feel simple and easy to follow. First-time buyers often report coming back after a smooth first order. A small number mention limited delivery choices at checkout.
Many reviews say items arrive in good condition, packed well, and as described. Several customers mention name-brand pieces and accessories meeting expectations. A few isolated complaints focus on incorrect sizing even when quality otherwise seemed fine.
Many reviewers praise quick replies, cancellations done within minutes, and helpful responses that include photos. A smaller but noticeable group reports no follow-up and refunds missing after returns. Those unresolved cases contrast with the mostly positive comments about communication.
Reviews include many five-star endorsements centered on speed, pricing, and packaging, alongside a minority of low ratings. The contrast is clear: frequent positive experiences versus occasional failures tied to customs delays, sizing errors, and refunds. Overall, customers sound highly satisfied, with a few recurring problem areas.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Good communication and swift replacement for a damaged item.
“Good communication and quick replacement for damaged product!”
Product loved and shipment was extremely fast.
“Shipped super fast and I love the product as well!”
Bought great items at very good prices and liked them.
“I bought amazing clothes and shoes in super prices! Love them!”
Reviewer describes the purchase as perfect.
“Perfect!!!”
Reviewer loved the purchase and called it amazing.
“Amazing! Love it!”
Gucci belt arrived well packaged and very quickly; first-time experience positive.
“My Gucci belt came well packaged and very quickly”
Reviewer found the coat they had been seeking.
“Found THE coat I had been searching for!”
Reviewer reports everything was perfect.
“Everything was perfect !”
First order went well with great items and fast shipping.
“First time ordering and it was great!”
Cheaper than store prices and delivered quickly.
“Better price than the store and fast shipping”
Reviewer recommends the shopping website as excellent.
“Excellent shopping website...I recommend it.”
Consistently great experience as usual.
“Great as usual !”
They sent UK size instead of US size and compensation was inadequate.
“they sent me a UK size 8 instead.”
Product arrived promptly and reviewer became a loyal customer.
“Great product delivered in great time.”
Reviewer rated everything as perfect.
“Perfect All”
Customer service arranged an immediate replacement without hassle.
“They arranged for an immediate and direct replacement of the product”
Purchase was held in customs with no prior notice.
“My purchase is stuck in customs and there was no notice that this would occur.”
Returned order, no refund and no communication, customer charged £12.
“Still no refund, now no communication.”
US customer praised prices and the excellent customer service team.
“Eraldo offers great prices and an excellent customer service team.”
Reviewer praises the online fashion shop and its delivery.
“Top Fashion Onlineshop. And Delivery,”
Helpful customer service and very fast shipping to the US.
“100% Would recommend Eraldo.”
Customer service quickly cancelled an accidental order within 30 minutes.
“assisted me to cancel the order within 30 minutes.”
Lovely item, low price and fast delivery, but delivery options unavailable.
“cheapest online and speedy delivery.”
Shoes arrived well packaged, in perfect condition after fast shipping.
“arrived well wrapped and in perfect condition.”
Good prices and quick shipping.
“Great prices fast shipping!”
The order was delivered very quickly.
“fast shipping”
Product matched description and was delivered quickly.
“Product as advertised delivered quickly”
Order process was seamless despite international shipping from Saudi Arabia.
“Surprised how seamless my order was considering I ordered from Saudi Arabia!”
Fast international shipping and beautifully packaged item shipped to New York.
“shipped to New York in 3 days!!!!”
Reviewer describes the store as great.
“great store”
Website ordering was easy and delivery was very fast.
“Easy to order and very fast delivery”
Reviewer praises Eraldo's service highly.
“Great service”
Customer service was helpful and product arrived quickly in excellent condition.
“received a very helpful response with photos”
Product was beautiful and customer service was excellent.
“beautiful product and excellent customer service”
Genuine product, secure packaging and very fast shipping to Taiwan.
“Incredible fast international shipping from Italy to Taiwan”
Reviewer describes the service as absolutely wonderful.
“Absolutely wonderful service!”
Item was as ordered, great quality, and shipped quickly.
“Great quality.”
Everything was fine except the jacket size was wrong.
“Everything was fine exept the size of my jacket😀😀”
Great communication, very fast delivery, and an excellent product.
“incredibly fast delivery”
Shipping was faster than expected and prices were good.
“The shipping is wonderful it faster than expected , great price”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Eraldo is an online fashion retailer that sells clothing, footwear, and accessories. Product pages show images, sizing details, and pricing for each item. Shoppers can order for domestic or international delivery through a secure checkout. Customer service handles order changes and returns through its support channels.