Customers often mention fast delivery, careful packaging, and attentive staff both in store and online. Many say the items are good quality, sizing is accurate, and prices are competitive. Some describe delivery problems that were not fixed, complaints that went unanswered, and issues with refunds or cancellations. A few customers report items arriving in poor condition or not fitting properly.
Examples from available reviews (Dec 2021 – Feb 2026).
Jacket fit well, with lovely colour and lightweight construction.
“Great fit.jacker lovely colour very light weight.It was made well.”
Order arrived quickly, exactly as described with an easy transaction.
“Arrived quickly. Exactly as described.”
Jumper shrunk despite correct washing and customer service refused help.
“Poor service all round, avoid ordering with them.”
Order undelivered, store unresponsive, and customer forced to contact bank.
“completely ignored for weeks”
Most reviews commend fast dispatch, tracked delivery, and secure packaging. Several customers also mention helpful store staff and quick fixes when couriers run late. Others report orders that never got resolved, questions that went unanswered, and cancelled items that left them unhappy.
Reviewers regularly point to competitive prices, frequent sale deals, and strong value for branded items. Many link the good pricing with comments about product quality. A small number mention advertised discounts being refused at checkout.
Customers say the website is easy to use and checkout feels straightforward. Several highlight clear sizing guides that helped them choose the right fit. A minority ran into cancellations or had to chase refunds, which interrupted the buying process.
Many reviewers say items match the descriptions, fit well, and look smart. They note details such as lightweight materials, true-to-size fits, and durable finishes. A small group report items arriving looking worn, shrinking, or having hair on the fabric.
Many comments praise regular tracking updates and quick replies during returns. Several customers say staff kept them updated throughout the return. A few reviews describe messages being ignored and complaint attempts going unanswered.
Most feedback describes a dependable, fast purchase with good value and service. In contrast, some customers report serious problems such as non-delivery, ignored complaints, or difficult refunds. Overall, positive feedback dominates, with smaller but repeated clusters of negative experiences.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (31) · Reviews (15) · Reviews (1) · Quotes shortened · As of: February 2026
Wide variety of items available at good prices.
“Wide variety of itmes and good prices”
Ralph Lauren jacket arrived quickly with good tracking and fair price.
“Ralph Lauren jacket arrived really quickly and good tracking.”
Reviewer says the item looks very smart.
“Looks very smart 👌”
Jacket fit well, with lovely colour and lightweight construction.
“Great fit.jacker lovely colour very light weight.It was made well.”
Paid-for Saturday delivery arrived on time with first-rate packaging.
“absolutely first rate service from EQVVS”
Easy ordering with prompt delivery.
“Easy order prompt delivery”
Jumper shrunk despite correct washing and customer service refused help.
“Poor service all round, avoid ordering with them.”
Item was true to size and described as very good quality.
“True to size very good quality”
Delivery was fast and reviewer highly recommends them.
“Fast delivery, highly recommended”
Brilliant service with fast delivery and great communication.
“Brilliant service from EQVVS. Fast delivery and great communication.”
Return handled quickly with good communication, will use again.
“Tavis dealt with the return very quickly and kept me informed all the way through”
Impressed by fast delivery and clear communication, used again.
“speed of the delivery and communication from EQVVS”
Order undelivered, store unresponsive, and customer forced to contact bank.
“completely ignored for weeks”
Responsive and helpful after courier delay; refunded postage and impressed.
“They even refunded my postage because of the delay in arrival.”
Items arrived quickly with regular updates throughout the delivery.
“I was informed what was happening every step of the way.”
No review because the order was never received.
“No review because I never received it.”
Stone Island jacket arrived quickly and was considered fantastic quality.
“the jacket is fantastic & another painless purchase from EQVVS”
Excellent service, quick delivery and a good quality T-shirt.
“Excellent service, quick delivery, good quality t shirt”
Helpful staff provided attentive in-store service; bought items and will return.
“Really helpful and made sure I was well looked after.”
Order arrived quickly, exactly as described with an easy transaction.
“Arrived quickly. Exactly as described.”
Quality T-shirt with perfect fit and quick, excellent service.
“Quality tshirt, perfect fit and excellent service,quick delivery.”
Fantastic jacket and impressive packaging demonstrating premium customer care.
“it was packaged in a box with bubble wrap covering it .”
Excellent service and very quick delivery.
“Excellent service - quick delivery!”
Belstaff joggers arrived looking worn, faded and with hairs.
“they don't quite look Brand new.”
Store team were super helpful and provided excellent service.
“The team were super helpful.”
Amazing service; reviewer recommends the company.
“Amazing service nightly recommended thanks ☺️”
Order cancellations and refunds caused poor first-purchase customer satisfaction.
“You canceled 2 out of 3 items & had to issue a refund”
EQVVS quickly rectified a Royal Mail delivery problem.
“EQVVS rectified it very quickly”
Easy online order with satisfactory service and product.
“Easy online order, service and product”
Website was great and delivery was good.
“Great web page and delivery”
Ordering was easy with fast delivery, leaving reviewer very happy.
“Ordering was easy/fast delivery to very happy”
Order arrived quickly with updated tracking; reviewer pleased.
“Ordered and arrived 2 days later.”
Very good product offered at a great price.
“Very good product at great price”
Excellent online shopping experience with careful packaging and quick delivery.
“they take great care to present,package and deliver quickly.”
Good products sold at a fair price.
“Good gear and a fair price”
Good brand selection, strong sale prices and super quick delivery.
“Good selection of brands, fantastic sales prices & super quick delivery.”
Consistently quality gear that is competitively priced and promptly delivered.
“always have quality gear, which are competitively priced, & arrive promptly”
Reviewer says the company is great to deal with.
“Grate company to deal with.”
Company refused advertised discount and ignored official complaint attempts.
“they refused to give me the extra 15% discount.”
Delivery was super quick and satisfied the reviewer.
“Super quick delivery!”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Eqvvs is a UK retailer selling clothing and accessories through an online shop and a physical store. Its site shows product pages with sizing details and payment options. The company handles orders, arranges parcel delivery, and runs returns and refund processes. Customers can reach support through channels such as email and phone.